Copper Pointe Apartments formerly Concepts 21
401 South Gallaher View Road, Knoxville, TN 37919
865-690-7940  WEBSITE save favorite
AVERAGE RATING
recommended by:
53%

overall rating:
2.9
2.9
2.87 Parking:
3.4
3.36 Maintenance:
2.9
2.94 Construction:
3.0
3.04 Noise:
3.2
3.21 Grounds:
3.2
3.21 Safety:
3.0
3.05 Office Staff:
< | >

Excellent Management

From: -Anonymous-
Date posted: 9/24/2008
Years at this apartment: 2008 - 2008
User Response is available. 1 response
 
I had an urgent need to find a 3 bedroom apartment for three months and Copper Pointe stepped up to the plate. They were very helpful and allowed us to have a pet and provided a disabled parking spot directly in front of the door for my elderly mother. The management was immediately responsive whenever there was any question or concer. The monthly rates were fair market price and the apartment was clean and well-kept. While we were there, they replaced all sliding glass doors with beautiful French doors, which gave the apartments just a bit of extra character. The staff were friendly, cheerful, and had a how-can-I-help attitude rather than the usual lack of accountability in most corporate-owned housing. I highly recommend this apartment complex.


Recommended: YES
Overall Rating
5 out of 5
Parking:
5 of 5
Maintenance:
5 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 5 of 5
Safety: 5 of 5
Office Staff:
5 of 5
I'm the author!
Lived here?


User Responses

From: psammead1 Date: 09/25/2008
Reviews should really be written by people who have actually been residents. Glad they were able to help out your mother with a temporary crisis but those of us who really are residents have many real issues. This is not an helpful review to anyone looking to rent here for longer than 3 months. The french doors may lend 'character' but they are virtually useless. Screens would have cost an extra $60 per and the management didn't deem the expense necessary. Hmmm well Meriwether I guess the flies didn't get the memo because yes, they DO come in and since this is a pet friendly setting, many of us have issues with the pets getting open access to the balcony. Don't confuse the staff with the management. There is a huge gap in differentiation. Our first 3 months were met with unbonded workmen entering the premises to check, recheck and correct their work as well as unanswered work order requests. No this isn't the worst place to live however it's far from Utopia.
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