Emerald Woods
9400 Havenbrooke Way, Knoxville, TN 37922
865-357-6200  save favorite
AVERAGE RATING
recommended by:
81%

overall rating:
4.1
4.6
4.6 Parking:
4.1
4.1 Maintenance:
4.4
4.4 Construction:
4.0
4.0 Noise:
3.9
3.9 Grounds:
4.7
4.7 Safety:
4.5
4.5 Office Staff:
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From: -Anonymous-
Date posted: 5/29/2009
Years at this apartment: 2007 - 2008
 
I lived at Emerald Woods for a year and was initially very impressed with the beautiful townhouses. The layout of the rooms are attractive for every floor plan and the car garages are a great convenience. After moving in, however, I began to realize not everything was perfect. We had several minor repairs that, although we notified the office just days after moving in, were not adequately addressed. For example, the refrigerator was not level and as a fix, they placed a door stop under the foot to prevent it from rocking. That didn't last, of course. Then the weather stripping under the doors had large gaps and it took several weeks and phone calls to finially get resolved. Electric and natural gas bills were always high because it is so inefficient to heat or cool the top floor. I work a night job and there were several times where noise from kids playing in the street woke me up. On the other hand though, I never heard noise from the aparmtents next door. The grounds are attractive but there are no trees, the sun beamed down on our front door and balcony all day like a solar panel, making it miserable to go outside in the summer and made the AC run all day.
To summarize, the townhouses are attractive, inside and out, and very safe but they aren't economical. I pay half the price for a more modest apartment now and are much happier.

Recommended: YES
Overall Rating
3 out of 5
Parking:
5 of 5
Maintenance:
2 of 5
Construction: 4 of 5
Noise:
3 of 5
Grounds: 4 of 5
Safety: 5 of 5
Office Staff:
3 of 5
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