In all the years that I have lived in apartments, applied at various places, I have never had such a horrible experience in all my life! I have never encountered such poor customer service at any facility before. The manager is a nightmare,she never smiles and gives you the feeling that you are very beneath her standards. I had spoken with the leasing agent, who by the way was very helpful, I explained my credit issues. She explained that I could pay an additional months rent up front and that I should be fine. I get a call a couple of days later from the at my work from Anne Marie who said she was the manager, after the way she spoke to me with such a demeanor,I can't believe she could hold that title! If they let me live there for free I would not! She said that I had bad credit and that if I didn't pay my bills that means I would not pay my rent, she was not sympathic, she did not offer any suggestions for me, and never bothered to show one ounce of customer care. She even discussed my situation with my friend who also applied there! I have never been spoken to in that manner over anything or applying for anything in my life. If to want to feel like you are doing them a favor, you are beneath your community, and you are a prison in a place that you pay high dollar for, this is the place for you. Management needs to be replaced!

Your thoughts? Post a response to this review. Display my response: with my username anonymously Responses appear below reviews and one response per user is permitted.

   Free estimates on moving trucks      Find apartment share/roommates