I lived at Forest Ridge for two years, from 2006-2008. I'm 20 years old and the reason I moved here was because of the convenience to Pellissippi State, as I was attending college there during that time. The first year I had no real issues outside of the norm, however, a girl named ---- ------ was the manager at this time and she was very nice, and respectful. However, I always thought that the maintenance crew was very rude, slow, and only half-ass fixed things, also some of the other office staff were very snobby and treated me like I wasn't good enough to live there, with the exception of ---- and -----.
A few months after I signed my lease for the second year, ---- left Forest Ridge and a girl named ------ ------ (I know her name by heart, I will never forget it - as she put not only me, but my guests too through relentless harassment). About 2 months before I signed my lease for my 2nd year at Forest Ridge, a theft happened at another tenants unit(it wasn't even particularly close to my unit), but the neighbor of that tentant witnessed it and wrote down the vehicle description and description of the person she saw steal a package off of her neighbors doorstep. A detective who was investigating the crime said that they had recently seen a vehicle frequently at my apartment that matched the description of the vehicle involved in the theft. I was more than cooperative with them, when they told me the vehicle, I knew which friend it was and called them to come over and speak with him so they could be cleared (Did I mention the vehicle this friend drove was a 2001 Green Suzuki Grand Vitara'! That's a very common vehicle). My friend and I were both more than cooperative with the detective, as I didn't want a thief living in my apartment complex either, my friend even offered to stand in a line-up for that neighbor to look at so he could be cleared.. and he was. No charges were filed and that's the last I heard of it.. or so I thought! About 4 months later I get a random call from ------ ------ telling me that because the vehicle at my apartment matched closely to the one in that theft they were asking me to leave, and I had thirty days to do so. I told her that I wasn't involved in the theft, it was a male (I'm a female) and that the friend who drove that vehicle of mine was going to be put on a no-trespassing list and couldn't come to Forest Ridge ever again. And also, I had 30 days to find a new place and move when I wasn't even involved! That they weren't evicting me if I agreed to leave on my own. I tried to speak furthur with her on the matter and she said to me, "Are you not smart enough to understand things the way I stated them' Because I can have our lawyer call you'" I told her that wouldn't be necessary. I consulted in my uncle, who just happens to be a lawyer and he called her and said I was not leaving that we would sue them and take this all the way to court and what she was doing was illegal. The next day I received a note that said that friend was still not allowed over, but I didn't have to leave anymore. So, I thought that would be the end of it, still thinking it was unfair that a person who was cleared she put on a no-trespassing list. I only had 5 months left on the remainder of my lease, so I planned to just ride 'em out. I thought it would be over from then on, wrong again! About a month later my air-conditioning unit broke down, it was in the dead middle of summer too, every time I would call to file a maintenance request it'd take them hours to get to it, and when they did finally come they never really fixed the problem. The real reason they were there was because ------ was having them act as her personal spies. About 10 minutes after the workers left, ------ called me and asked me if there was a male guest in my apartment. I told her yes, and she asked if it was the person she had put on the no-trespassing list. I told her no, that it wasn't and I knew they couldn't be there even though I thought it was ridiculous. After that, I was calling about my air-conditioning unit every other day for about a month it was leaking what I thought was water all into my hallway and also it wouldn't blow any cold air. They would come fill it with free-on and leave, never looking at the problem inside or trying to speak to me other than to see if any guests were in my house. Finally, after about 2-months of this I started getting really sick with chest/breathing problems. So I called the maintenance again, saying I thought all the repeated water damage from my air-conditioning leak was maybe causing the carpet or something to mold (they refused to have anyone come and suck the water out too!) But, finally one worker did come in to try to stop the leak and determined it wasn't water at all, it was free-on, which can make you very sick and that's what was causing my breathing problems, I was breathing in mass amounts of free-on everyday for about 2 months! They did finally fix that problem, but they harrassed me and my guests even more. It got to the point ------ was randomly showing up at my unit to ask if any male guests were over, when a male guest was over she would ask for their ID to make sure it wasn't the person on the no-tress list, and it was always the same person, my cousin came over a-lot because he was working close to Forest Ridge. One day she sent the police to my door when the same cousin was there and the police cleared him, said that she needed to leave him alone and told me if she asked him for his ID again then to call them because she couldn't do that anymore and the police apologized to me for the inconvenience, this made ------ even more mad, so she then tries another angle and says "well, it seems that your cousin is here almost everyday and that is not allowed." I admitted in front of the police that he visits me everyday for a few hours, but doesn't live here and never stays the night. She told me that he needed to be put on the lease anyway because if a guest was there more than 50% of the time, they were considered to be a tenant which is crazy. At this point she was making up her own rules, whatever she could to make me look bad, put me through hell, and force me to move out. I told her that I wasn't paying $50.00 for the credit/application process when my lease was up in 3 months and I was not resigning. The cops basically forced her to leave and told me not to worry about it, if she comes back then to call the non-immergency police. After that things died down, but one of my neighbors left some bags full of something, what looked to be trash in the back of their truck for about 2 days, and I got a letter on my door from her stating that they were fining me $150.00 for leaving trash out in plain view for an excessive period of time. I told her it wasn't my trash, to look on my lease because I didn't own a truck. Finally, I had to get my neighbor to go up to the office with me to get the fine taken off my rental history record.
Anyway, this lady put me through months of hell, not to mention my guests! I did file harassment charges against her after I moved out of Forest Ridge and I did win my case because I kept all the crazy letters she sent me, I had all my guests as witnesses, I had the police reports, etc. So, Forest Ridge was forced to refund me the lat 5 months of my rent because of all the harassment, unfair, and unequal treatment. Needless to say, that refund will never make up for the amount of stress she put on me and hell she put me through. Not to mention the health issues I had due to the maintenance crews lack of experience or laziness (I really don't know why they couldn't figure out how to fix my problem.. I think it was some of both!)
So, I beg you... anyone who is considering moving to Forest Ridge, as long as ------ ------ is still manager, DON'T!! The time I spent at Forest Ridge was by far the worest experience I've ever had in all the years of my life! This manager treats people very rudely, unequally, and thinks that there is nothing wrong with it. She's nothing more than a miserable woman on a power-trip! Just because she is miserable, doesn't mean she has to make everyone elses life miserable! And I didn't even get into all the other problems of noise such-as fireworks (I know someone else mentioned this in their review and they would shoot them off almost every night, no joke. It wasn't around any holiday or anything! But, what really pissed me off about it is I'd wake up with firecracker particles all over my back porch and I'd have to clean them up, not to mention them being all over the parking lot and grass and I had a puppy at this time, if he ate something like that or got ahold of it in his mouth who knows if that could've hurt my dog!), loud music from my neighbors, etc. If you want to pay to live in a prison/lock-down type facility then Forest Ridge is probably the place for you, but I don't know many people who want to live like that. Not to mention that they charge everyone random prices! I talked to one of my neighbors who said they were paying only $40.00 less than I was for a one-bedroom /1 bath unit and I had a two-bedroom/1.5 bath unit. I could really go on and on forever about all the things ------ up at Forest Ridge, but if this doesn't change your mind.. I don't know what will'!!

User Responses
From: being-honest	Date: 04/14/2009
This is typical behavior of -----. I had so many problems that I called her boss from the management company, -----n D. Bell, who informed me that ----- is perfect and everyone loves her. After my conversation with her, I know how ----- gets away with her lack of professionalism, law breaking and out-right rudeness. I have had many office members apologize to me for ----- when her back is turned. They are embarrassed by her. When the -----es say they are sorry about the head -----, you know it's bad! Regarding ----- harassing tenants, be forewarned if you are thinking of leasing here - it's a tactic she is openly proud of and uses at will. I once overheard her (the gym is adjacent to the office and sometimes you can hear conversation) say she didn't like a resident because they complained, so she was going to do this and that (harassment) to "show them." I've listened to many neighbors grumble about the same thing.
From: Anonymous	Date: 04/30/2009
I have lived at Forest Ridge for about a year and have never had problems with the office staff. My air conditioner broke and they told me to turn off the unit and they got to it that day. It took a few hours but I was told there were other emergnecies in front of mine. So I had a good experience. Also, ------ has always been very helpful. It is sad that the above people had such a bad experience because this is not how she is at all. It is a very large property and as you can see it is the same people posting so 4 out of a few thousand is not a bad percentage. Also, the only fireworks I have heard, beyond on holidays, are not from residents of the complex. They are from across the street from the property in the sub-division. I am sure there is nothing that the Forest Ridge staff can do about this. And if it bothered the others so badly then why did they not call in a noise complaint to the non-emergency police? I hope you take my experience into acocunt as much, if not more so, than the above. We have not had any problems at all.

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