If you need to rent an apartment in the Knoxville area, I encourage you to stay far away from the Steeplechase Community. I have lived here for 5 months and it has been the worst experience of my life. I will tell you why.

1. Flooding
The apartment I lived in flooded twice when it rained. The maintence supervisor told me that is was because it rained so hard that the water had no place to go. I found that hard to believe as they had make shift drainage in the lawn around my apartment. They called someone to extrate the water the next day. I had to move all of my own furniture before they would extract the water. they never did clean the carpet in the closet and now it smells of mold and mildew.

2. Maintence

They have one maintence guy who is very caring and concerned. Too bad it is not the maintence supervisor. When I moved to my apartment the ceiling in the living room had some aparrent water damage. I seen where they painted over it once. I told them that I wanted that damage fixed as soon as possible. That never happened.

3. Office Staff

The property manager has been helpful. She acts as they she is not aware of the issues in the complex. I find that hard to believe. If you are going to manage a property you should be abrust of the situations in your complex. The other staff members in the office are rude and dont care about you. It is an inconvience to get you packages or offer any kind of help at all.

4. Mold and Mildew

Be advised since my apartment and the apartment next to me flooded mold and mildew is an issue. They only paint over the mold and do not address the root cause. If you are susceptible to infections from a weakened immune system or you have allergies of any kind be warned.

5. Building repair

The windows are drafty and there is no insulation in the building at all. My air conditioner ran non stop just to keep the place cool.

Your thoughts? Post a response to this review. Display my response: with my username anonymously Responses appear below reviews and one response per user is permitted.

   Free estimates on moving trucks      Find apartment share/roommates