Unfortunately, most happy customers don't ever take the time to let others know they are satisfied. We have lived at The Willows for 8 months and have not had any of the problems listed in these reviews. We are currently buidling a house and have had several setbacks with our builders and have been in a very stressful situation. We had intended to only be at The Willows for 4 months but have had to extend our lease due to the delay in construction. The staff has been more than helpful during our ordeal, maintenance has been very timely, and we have enjoyed the amenities. They have made what could be a horrible situation much more bearable. The staff had a lovely Easter Egg hunt for the kids, and have done several other nice things for the residents - breakfast, and walked our dog when we had to go out of town.
Although we are looking forward to moving into our house, we would highly recommend the Willows to anyone needing an apartment. WE have also talked to other residents who feel the same way - sounds to me like these other reviews come from some bad apples in the bunch.

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