MY HUSBAND AND I WERE MOVING IN WEST HILLS VILLAGE, AND REQUESTED A GROUND LEVEL APARTMENT BEFORE WE COULD MOVE IN. WE WERE ASSIGNED ONE AND A LETTER WAS SENT TO US WITH THE APARTMENT# AND THE RENT PRICE.DAY OF MOVING CAME AND WE PACKED ALL OUR STUFF, HAD PEOPLE COME OVER TO HELP US MOVE AND RENTED A U-HAUL TRUCK FOR THE MOVING. WHEN WE GOT TO THE COMPLEX TO GET THE KEYS, WE THEN LEARNED THAT THEY HAVE CHANGED APTS ON US, THEY WERE GIVING US A 3RD LEVEL APARTMENT, INSTEAD OF THE GROUND LEVEL THAT WE SPECIFICALLY REQUESTED. WE DECIDED TO SEE IT FIRST BEFORE MAKING A DECISION. WE SAW IT AND SINCE WE HAVE ALREADY PACKED AND ALL DECIDED THAT WE WOULD TAKE IT. BUT THEN THEY TOLD US THAT THE RENT WAS MORE BECAUSE IT WAS A 3RD FLOOR APT. SO NOT ONLY THEY CHANGED THE APARTMENT WITHOUT NOTIFYING US OR ASKING US IF IT WOULD BE OK WITH US, BUT THEY CHANGED THE RENT AS WELL. SO WE TOLD THEM WE WOULD NOT PAY MORE FOR SOMETHING WE DONT EVEN WANT BUT ARE NICELY AGREEING ON TAKING. AFTER ALMOST 2 HOURS OF ARGUING, THEY BASICALLY TOLD US THAT WE COULD TAKE IT OR LEAVE IT. OF COURSE WE DID NOT TAKE IT!!! ON TOP OF EVERYTHING, SOMEONE FROM THE OFFICE HAD CHANGED THE NUMBER IN THE SPACE PROVIDED FOR RENT AMOUNT IN THE APPLICATION AFTER WE HAVE SIGNED IT WITH THE AMOUNT THAT WE HAD AGREED ON PAYING.
WHEN ASKED FOR MY MONEY BACK (FROM THE APPLICATION) THEY TOLD ME THAT I WOULD NOT GET IT BACK. THE MANAGER EVEN HAD THE NERVE OF TELLING ME THAT THIS KIND OF STUFF HAS HAPPENED SEVERAL TIMES BEFORE TO THEM.
SO NOW, WE PAID U-HAUL FOR NOTHING, AND ARE ALL PACKED AND LIVING OUT OF BOXES IN OUR OLD APARTMENT THANKS TO WEST HILLS VILLAGE.
TO ME THEY ARE SCAMMERS!!!! I WOULD NOT LIVE THERE IN A MILLION YEARS.
THEY DO NOT HAVE ANY KIND OF SPORT COURTS LIKE OTHER APARTMENT COMPLEXES OFFER FRO THE SAME RENT.
THEY ALSO HAVE APARTMENTS WERE THEY WOULD HAVE 2 OR 3 FAMILIES LIVING IN, LIKE 10 PEOPLE LIVING IN 1 APARTMENT. THE PARKING IS AWFUL BECAUSE OF SO MANY CARS, AND THEY HAVE A LOW INCOME HOUSING NEXT DOOR WHICH IS ALWAYS BAD NEWS.

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