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Hickory Chase

600 Heritage Drive, Madison, TN 37115
(153 Reviews)
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Move-In Specials

$500 off All Floor Plans

Floor Plans & Pricing

1 Bedroom

1 1 W PATIO

1 Bed, 1 Bath | 706 sq. ft.

4 Available Units

See Floor Plan Details

1 1 W

1 Bed, 1 Bath | 733 sq. ft.

3 Available Units

See Floor Plan Details

2 Bedrooms

2 1.5 FLAT

2 Beds, 1.5 Baths | 1,075 sq. ft.

4 Available Units

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2 1.5 TH

2 Beds, 1.5 Baths | 1,190 sq. ft.

2 Available Units

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2 1 W PATIO

2 Beds, 1 Bath | 963 sq. ft.

1 Available Unit

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3 Bedrooms

3 2 FLAT

3 Beds, 2 Baths | 1,341 sq. ft.

1 Available Unit

See Floor Plan Details

3 2.5 TH

3 Beds, 2.5 Baths | 1,489 sq. ft.

1 Available Unit

See Floor Plan Details

4 Bedrooms

4 2.5 TH

4 Beds, 2.5 Baths | 1,750 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

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Renter Ratings

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Review Ratings

Noise

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Grounds

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Safety

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Office Staff

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Maintenance

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Neighborhood

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Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

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Number of reviews in the past 365 days

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Manager’s Review Engagement

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Percentage of reviews responded to

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Manager’s Review Reply Time

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Hickory Chase Reviews

(148)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Missdrea21

Resident 2010 - 2021

2/26/2021

The staff  are the best! I just love them, their friendliness and hospitality up there. The staff are so sweet and helpful. Anything I have every needed they have provided with no issues. To me I have no issues… See More >
    Manager

    2/27/2021

    Hickory Chase
    Thank you for your stellar review on our community and for highlighting our incredible team! If you have any further feedback, please let us know. We appreciate hearing from our residents.
    Review Author Icon

    anonymous

    Resident 2019 - 2020

    12/28/2020

    My experience living at Hickory Chase was not to satisfying, my problem was the criminal activity with drug selling around our apartment building, Trash keep us was terrible, constantly seeing roaches after they so called came in and sprayed the apartment. the worst experience I… See More >
      Manager

      12/30/2020

      Hickory Chase
      We are sorry to hear about your experience. Resident Satisfaction is our top priority, and we take it seriously when we miss the mark. If you'd like to speak more about your experience, please call our customer service line at 855-515-2276. We want to make sure we learn from your experience and leave things on better terms.
      Review Author Icon

      anonymous

      Resident 2020

      4/27/2020

      This apartment complex is horrible for many reasons . Starting with maintenance. I have put two orders in to just come out and fix my sink. Both my kitchen sinks and dishwasher are backed up but day 3 no word . Go to the office… See More >
        Manager

        4/30/2020

        Hickory Chase
        Hello, We were disappointed to hear that our service team hasn't been completing work orders to your satisfaction. It's our duty to ensure all resident concerns are addressed promptly and resolved accordingly, and because of that, our team members would be more than happy to discuss this issue with you personally to ensure your satisfaction. Please contact our manager directly at jmeadows@bridgepm.com. We hope we'll be able to work this out and make your time living here worthy of 5-stars.
        Review Author Icon

        Resident 761352

        Verified Resident 2020

        4/24/2020

        The staff is really nice and always ready to help nomatter what time of day is. The neighborhood is quiet. Plenty activities to do with the resource center and they are focused on keeping the kids active

          Manager

          4/26/2020

          Hickory Chase
          Thank you for the high praise! It is always rewarding to hear that you are experiencing prompt service thanks to our dedicated team here at Hickory Chase. We look forward to further providing excellence for the entirety of your stay.
          Review Author Icon

          Resident 759739

          Verified Resident 2020

          4/15/2020

          This apartment is wonderful staff is Friendly and very helpful. The upkeep in the place is amazing. Every request is fulfilled to your needs and in a great amount of time and it fits your schedule. It is very quiet here

            Manager

            4/16/2020

            Hickory Chase
            Thank you for your 5-star review! At Hickory Chase, we take pride in providing superb service and an enjoyable community. We are glad to read that you are a happy resident and look forward to continuing to exceed your expectations in the future.
            Review Author Icon

            Resident 758498

            Verified Resident 2020

            4/8/2020

            So far so good besides one neighbor is loud, likes to slam doors. Brian in the office is wonderful. He has been very helpful and all my questions and issues I have had he has addressed and gotten them taken care of. Have left messages… See More >
              Manager

              4/10/2020

              Hickory Chase
              Thank you for sharing your feedback with us. We are happy to hear that Brian has been instrumental in making your experience so enjoyable. If there is anything we can do to enhance your time in our community, please don't hesitate to reach out and let us know!
              Review Author Icon

              Resident 757065

              Verified Resident 2016 - 2020

              4/2/2020

              Si no tuviera defectos fuera perfecto pero como solo perfecto es Dios por lo tanto es mucho pedir con necesidades y saliendo acomodarse a las cosas q ofrecen pues es pasable claro si puedes arreglarlas tu es mucho mejor

                Manager

                4/5/2020

                Hickory Chase
                Hola, y gracias por compartir sus comentarios. Nos alegra saber que ha estado disfrutando de su estadía. Si tiene alguna inquietud o pregunta, por favor háganoslo saber. ¡Siempre estamos felices de ayudar!
                Review Author Icon

                Resident 755334

                Verified Resident 2019 - 2020

                3/25/2020

                Be prepared to clean your apartment when you first move in! Other than that they are very nice, and affordable apartments. They are 20 minutes from downtown, perfect for starting your new life in Nashville Tennessee.

                  Manager

                  3/31/2020

                  Hickory Chase
                  Dear Resident, Thanks for your positive review! We couldn't be happier to read that you're enjoying your living experience at Hickory Chase. Thank you for your kind words and for recommending our community as a great place for others to live.
                  Review Author Icon

                  Resident 754841

                  Verified Resident 2020

                  3/23/2020

                  The professionalism in making my move in flawless in such a critical time in our state and nation! The walk through I was impressed! Newly painted walls! New carpet! Clean bathrooms! All appliances good condition !

                    Manager

                    3/24/2020

                    Hickory Chase
                    Thank you for this splendid review of our community! We are happy to hear that our team was attentive and effective during your move-in process and that our beautiful clean apartment homes were to your liking. We look forward to having you as a happy resident for many years to come!
                    Review Author Icon

                    Resident 752584

                    Verified Resident 2019 - 2020

                    3/16/2020

                    Quiet neighborhood, but Needs to be emptied out and gutted out. Needs new pipes. Needs to be thoroughly bombed for bugs. Need new maintenance staff. I wouldn't be in a hurry to move in. I would suggest that whomever moves in does their homework first

                      Manager

                      3/19/2020

                      Hickory Chase
                      Thank you for sharing your review with us. We'd like to talk to you about what we can do to address these issues in our community. We want you to know that our team is working diligently to make sure that residents are satisfied and happy, and feedback like yours helps us continue to achieve exactly that. Please reach out to us at jmeadows@bridgepm.com to address these concerns. We look forward to hearing from you soon.
                      Review Author Icon

                      Resident 748947

                      Verified Resident 2019 - 2020

                      3/2/2020

                      I absolutely love this property. The staff are quick to answer any questions I have and maintenance (though I've rarely needed them) do very well with fixing any issues with my apartment. Could not recommend this property enough. They care for their tenants and have… See More >
                        Manager

                        3/9/2020

                        Hickory Chase
                        Thank you for your 5-star review! We are happy to hear that, on top of our convenient location and amenities, our maintenance team is able to fulfill all your needs! We appreciate you choosing Hickory Chase as your home and welcome any future feedback that you may have.
                        Review Author Icon

                        Resident 742938

                        Verified Resident 2017 - 2020

                        2/8/2020

                        Love the staff! Neighbors are friendly and helpful. The amenities are great! The rent is pretty suitable. Schools are walking distance and so are grocery stores. The mall is very close. Safe and homey.

                          Manager

                          2/9/2020

                          Hickory Chase
                          Thank you for your wonderful review! We pride ourselves on providing a great living experience, so we're glad that you've highlighted our convenient location, friendly residents and efficient team. We hope that your stay at Hickory Chase continues to be great!
                          Review Author Icon

                          Resident 738327

                          Verified Resident 2019 - 2020

                          1/22/2020

                          I just moved here and i havent had any issues so far. Its quiet and clean. I honestly do not have much to say since i havent even been here a full 30 days. If anything i think you guys should change the minimum characters… See More >
                            Manager

                            1/23/2020

                            Hickory Chase
                            Thank you so much for this review of Hickory Chase! We look forward to providing you the best in apartment living.
                            Review Author Icon

                            anonymous

                            Resident 2020

                            1/15/2020

                            When I first moved to this property I had no negative things to say. It used to be a great place to live. Very safe and quiet and there were such kind and considerate staff in the office. As time has gone by, it's gotten… See More >
                              Review Author Icon

                              anonymous

                              Resident 2018 - 2020

                              1/2/2020

                              This property is one of the worst I have lived at. There are grossly inappropriate "relationships" between office staff and other employees. I've read other reviews on here and on google. It seems that this is a common problem, yet nobody has done anything about… See More >
                                Manager

                                1/3/2020

                                Hickory Chase
                                Dear resident, we appreciate you taking the time to give us insight into how we can improve our community. We value all feedback regardless of a sentiment because it helps us provide the best environment possible for our residents. We'd appreciate the opportunity to go over your review in more detail and encourage you to reach out to our customer service team via phone: 801-290-3730 ' or email: bpmcares@bridgepm.com
                                Review Author Icon

                                Resident 732825

                                Verified Resident 2018 - 2020

                                1/1/2020

                                Long time resident. Nothing to complain about until now. Minimum 200 characters? If you insist. ALARM has been going off for DAYS. It's like Chinese water torture. I don't understand how this has gone on for so long.

                                  Manager

                                  1/3/2020

                                  Hickory Chase
                                  Thank you for taking the time to review Hickory Chase! While we were happy to read that you have had smooth sailing in our community up until now, we understand your frustration regarding the alarm. Rest assured, we are taking the proper steps to resolve this issue and encourage you to reach out to our office if you have any questions. We look forward to improving your stay shortly!
                                  Review Author Icon

                                  Resident 730936

                                  Verified Resident 2019 - 2020

                                  2/29/2020

                                  It was a bad experience with a roof leak and never fixing it. When you contact the office they ignore my calls a d never returns my calls when I leave a message. Or when I go to the office I am always told that… See More >
                                    Manager

                                    12/24/2019

                                    Hickory Chase
                                    Dear Resident, we were sorry to see that you've had an ongoing maintenance issue. Rest assured, we take feedback like this seriously. When you have a moment, please stop by our office so that we can reach some resolutions to improve your stay! We look forward to connecting.
                                    Review Author Icon

                                    Resident 730668

                                    Verified Resident 2019

                                    12/23/2019

                                    The people here was nice the staff when applied but when i moved in things just isn't fixed i only been here 3 days as of today im just not at all happy with that door in my son room i mean its ridiculous

                                      Manager

                                      12/24/2019

                                      Hickory Chase
                                      Please accept our apologies for this delay. When you have a moment, will you stop by our office to speak with our team? We'd like the chance to go over when your maintenance order will be completed and address any remaining concerns you may have. We appreciate your patience and sincerely look forward to turning your experience around.
                                      Review Author Icon

                                      anonymous

                                      Resident 2019

                                      12/14/2019

                                      This property has been one of the most unprofessional I have ever lived on. The maintenance staff are rude when you have to call for a problem that occurs in your apartment and they make gross and inappropriate comments to/about other residents. There is a… See More >
                                        Review Author Icon

                                        Resident 726986

                                        Verified Resident 2019

                                        12/11/2019

                                        None just moved in but my friend lives there and she said it was pretty quiet. The project access community center had great activities for the kids. For the holidays there are all free events and the staff is friendly.

                                          Manager

                                          12/12/2019

                                          Hickory Chase
                                          Thanks for giving Hickory Chase a superb rating! We appreciate your feedback, and we look forward to continuing to make our community a charming home for residents!
                                          Review Author Icon

                                          Resident 643147

                                          Verified Resident 2019

                                          12/1/2019

                                          It has not been good, I have had nothing but issues with my unit from day one, first there were roaches when I moved in I noticed them when I was showing the movers to put boxes, then the next month there was… See More >
                                            Manager

                                            12/3/2019

                                            Hickory Chase
                                            Dear Resident, thank you for your feedback. It's disappointing to read about your experience and we want to sincerely apologize. Our goal is to make our residents feel comfortable and we would appreciate the chance to take steps towards that. Please stop by our office so that we may speak about your concerns, along with solutions to improve your stay with us.
                                            Review Author Icon

                                            Resident 721883

                                            Verified Resident 2019

                                            11/28/2019

                                            I've only been here a few days but aside from some minor issues, the apt complex seems nice. It's been pretty quiet. After receiving better appliances(the ones I had initially were very outdated), things are much smoother. They have a Build your Credit program which… See More >
                                              Manager

                                              11/30/2019

                                              Hickory Chase
                                              Thank you for taking the time to share your experience at Hickory Chase. We are pleased to read that you feel that you will enjoy living here and welcome any feedback you have about how you believe we can improve our community. Welcome home!
                                              Review Author Icon

                                              Resident 720493

                                              Verified Resident 2019

                                              11/22/2019

                                              Worst experience ever. I should not walk in to a roach and bug problem. On top of that there is water damages in the apartment. The apartment was not cleaned when I walked in. They got 49 days notice about me moving in.

                                                Manager

                                                11/25/2019

                                                Hickory Chase
                                                Dear resident, we deeply apologize for the maintenance issues that occurred at the time of your move-in. Rest assured, this is not the norm and we would like the opportunity to make things right. When you have a moment, please contact our front office so that we can get the ball rolling on these issues as soon as possible. We look forward to reaching some solutions soon!
                                                Review Author Icon

                                                Resident 719991

                                                Verified Resident 2019

                                                11/20/2019

                                                I wasn't given opportunity to walk thru the apartment prior to officially moving in. Therefore all issues were discovered as the movers were already unloading the truck. The hot water had been turned off, the bathroom was literally falling apart and the apartment had not… See More >
                                                  Manager

                                                  11/25/2019

                                                  Hickory Chase
                                                  Dear resident, we deeply apologize for the maintenance issues that occurred at the time of your move-in. Rest assured, this is not the norm and we would like the opportunity to make things right. When you have a moment, please contact our front office so that we can get the ball rolling on these issues as soon as possible. We look forward to reaching some solutions soon!
                                                  Review Author Icon

                                                  Bailey_N673

                                                  Resident 2019

                                                  11/17/2019

                                                  this was my first ever experience in an apartment and i am severely disappointed. the assistant MANAGER said this apartment would be ready for us and it wasnt. not only was it still dirty we found the furnace without a filter, mold in the bathroom,… See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer/Dryer
                                                    Parking
                                                    • Off Street Parking Available
                                                    Pets
                                                    • Dogs Allowed
                                                    • Cats Allowed
                                                    Other
                                                    • Additional Storage
                                                    • BBQ Grills
                                                    • Bridge Credit Plus
                                                    • Carpet
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • DishWasher
                                                    • Dog Park
                                                    • Fenced in Yard
                                                    • Hardwood Style Flooring
                                                    • Monthly Resident Events
                                                    • Non-smoking Community
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Online Payments Accepted
                                                    • Oversized Closets
                                                    • Package Receiving Service
                                                    • Playground
                                                    • Pool
                                                    • Refrigerator
                                                    • Remodeled Kitchen
                                                    • Screened Patio
                                                    • Window Coverings
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                                                    Leasing

                                                    Apartments in Madison, TN The newly renovated Hickory Chase Apartments are located on beautifully landscaped grounds, in the heart of Madison, TN; close to I-65 and minutes from downtown Nashville. Our spacious 1, 2, 3, and 4-bedroom apartment homes feature spacious closets, fully equipped kitchens, ceiling fans, and washer/dryer connections in select units. You will find that Hickory Chase Apartments has the amenities you desire with modern finishes. Go for a swim in one of the pools or relax with an outdoor dinner on the grill. To help with your busy schedule, we also offer package receiving, complimentary Wi-Fi in the clubhouse, and 24-hour maintenance. Even your pets are pampered with our brand new fenced in, off-leash dog park! Most of all, take pleasure in knowing that you have found an apartment that you can truly call home! Schedule a visit with one of our leasing professionals and see what makes Hickory Chase Apartments in Madison, TN, so special.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday: 10:00 AM - 06:00 PM
                                                    • Tuesday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Bridge Property Group

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Bridge Property Group
                                                    Dogs Allowed
                                                    Cats Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    3 Beds, 2 Baths
                                                    3 Beds, 2.5 Baths
                                                    4 Beds, 2.5 Baths
                                                    $500 off All Floor Plans

                                                    Check Availability

                                                    Hickory Chase

                                                    March 2024

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                                                    Hickory Chase is a 706 - 1,750 sq. ft. apartment in Madison in zip code 37115. This community has a 1 - 4 Beds, 1 - 2.5 Baths Nearby cities include Goodlettsville, Old Hickory, Hendersonville, New Baden, and Sumner.

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