Estates at River Pointe
1445 River Estates Drive, Memphis, TN 38103
901-544-7077  WEBSITE save favorite
AVERAGE RATING
recommended by:
40%

overall rating:
2.8
2.3
2.27 Parking:
3.4
3.37 Maintenance:
3.2
3.17 Construction:
3.2
3.24 Noise:
3.4
3.41 Grounds:
3.2
3.22 Safety:
2.6
2.59 Office Staff:
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Furious

From: -Anonymous-
Date posted: 7/20/2009
Years at this apartment: 2009 - 2009
 
No one verified that they had received our student loan information, although I sent it 3 times and requested they do so due to the seriousness of the information. Our employment was not verified until a week before our lease was to start. The best part, though, is that they did not send our lease to us to be signed until 2 days before it was due back in their office with the money. This was also over a weekend. Instead of working with us because we have already paid the deposit and application fee, they INSISTED we have them the money and signed lease today. We currently live 500 miles away, so getting a lease there isn't exactly a 30 minute drive across town. They were rude on the phone when we spoke with them, and obviously seem to not want any business with their horrible attitudes and unwillingness to help out people who have ALREADY promised to live there. I am currently having second thoughts about living here...

Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 2 of 5
Noise:
3 of 5
Grounds: 2 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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