Fieldstone Apartments
3333 Hacks Cross Road, Memphis, TN 38125
901-752-0032  WEBSITE save favorite
AVERAGE RATING
recommended by:
45%

overall rating:
2.8
3.0
3.0 Parking:
2.9
2.94 Maintenance:
2.9
2.94 Construction:
3.2
3.21 Noise:
3.3
3.29 Grounds:
2.6
2.62 Safety:
2.5
2.5 Office Staff:
< | >

Service and the front desk help is SOOO Poor

From: jana4all@yahoo.com
Date posted: 6/22/2005
Years at this apartment: 2005 - 2005
 
We moved to these apartments in the first week of May'05. The day we joined we noticed there was some repairs and they came and fixed them. We told there was a leak under the sink. They said you have to clean the water turning knobs then they don't leak but that didn't work. I went back and told them the same. They came back and do some ceiling at the turing knobs but didn't work. I went back again and told them problem is at different place and ur working on different place. They came again and told us there was a leak at the bottom and we need to replace the whole thing. They did replaced. after using it for a week the disposal stopped working, when you swith it on the Motor sounds zzzzzz. When I reported this the Management, they say you already complained about this sink problem 4 times so we may need to replace it again, if you $75.00 dollars we will do it. Other you have to live with out it. And left a notice at my home saying " If you don't know how to use the disposable don't use it". Earlier I have been living in water grove apartments for Seven Years in the same apartment. But I never had problem with it. Two times in that 7 years it stopped disposing but when we call them they came and reset some button something like that. I am still wondering if they replaced with new Motor they might have some warranty or they can take to the shop where they bought ask them for replace. These apartment people they are not listening what we talking at all. They simply saying, if you want you pay it we will replace it, other wise you have to live without it. Man I really frustrated with the front desk attendants. They are so proud and arrogant and hang the phones right infront of your face.. I won't suggest anyone of my friends to move in these Fieldstone apartments.

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 2 of 5
Safety: 2 of 5
Office Staff:
1 of 5
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