I am a resident living on Lincoln on Green at Southwind since 2003 July. I have received three warning notices within 7 days, first on Saturday 11/8/2008, second on Wednesday 11/12/2008 and the third on Saturday 11/15/2008. The warning notices are for pending balance $2.84. On all three notices, they require payment by money-order or cashier's check, no personal checks or cash are allowed. This is the third notice:

Dear Resident:
You have failed to pay your full balance according to the terms of your lease. Payment must be made within twenty four (24) hours.

Date: 10/27/2008
Description: Utility Admin Fees
Charges: $ 2.95
Payments: $ 0.11
Balance Due: $2.84
Total Due: $2.84

If payment is not received at the management office within twenty-four (24) hours your account will be sent to attorney's office for legal action. If you fail to pay, all future correspondence must go through the attorney's office. Accounts that have been sent to the attorney for legal action will incur attorney fees, court costs, and may lead to eviction from your home.

Please make arrangements to pay your balance today to avoid legal action and possible eviction.

Sincerely,
(No Representative Name or signature)

Does it make any business sense to shoot out notices to residents for $2.84 in the first place. There are businesses that roll over unpaid balances without threatening legal costs, attorney fees and court costs etc. for up to 2 months. I think there should be a minimum cut off or atleast recording number of times full balance is not paid within 2 months and not the unpaid balance itself.

How can a apartment office that treats residents this way can possibly create a home life, cordial, conducive, live and let live atmosphere. How can Mid-America Home Communities the parent organization call such living places with the statement "Creating Great Place to Call Home".

From my experience and those of my friends who have lived in the same complex, the apartment office management is notorious for welcoming first-time new residents and treatment with courtesy and dignity. After the first year and as maintenance issues arise the treatment starts to nose-dive. Guess I deserve the treatment for staying 5 years in the LOG apartment complex and paying 600-650 USD rent since 2003, and not moving to a Home or atleast to another nearby apartment complex. There is Preserve at Southwind and FieldStone in 38125 zip code area.

User Responses
From: Anonymous	Date: 11/16/2008
Why did you not contact them if you received 3 notices? Why didn't you pay the full amount to begin with? Seems to me that you are the one who is ultimately responsible for not paying your bill, not the office. Just go pay the late bill instead of spending time posting useless blogs...
From: AptHeadAches	Date: 11/27/2008
In response to the first comment. You sound like someone on LOG staff. If you are, you should truly display the business name rather than trashing the rating with "Anonymous". You have a fine job doing though, you get paid well I guess. $2.84 does'nt really constitute to anything for anybody. The intention is to make these notices and treatmnet of residents public. If the LOG staff is so proud of keeping property "beautiful" and treating residents as a bill collector would, then what happens when residents start holding the Apartment office accountable for the treatment? By the way, this is a Review and ratings web site, not a blog. Know the difference.

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