My main complaint is about the staff.

I signed a lease with another roommate. Halfway though out lease, she moved out and we wanted her name taken off the lease and my new roommates name put on. This was like asking the staff to perform heart surgery. They lost ALL of our paperwork 2 times. It took them over 2 weeks to do a credit check on my new roommate. We had to call continually to ask where we stood. It was not until one month before our lease was over and we were moving out that they finally called and said the other person had been added to the lease.

However, when we moved out, we learned that in fact he had never been put on the lease...someone had completely lied to us. At that point, I was the only name on the lease. I gave them my forwarding address on 2 separate documents, yet they claimed I never gave it to them. They then sent my deposit check to my roommate that had never been put on the lease. He had to hunt me down across the country to get me my money. Thankfully he was an honest guy or he could have pocketed my $300.

It was a horrible experience dealing with these people, and it ruined any satisfaction I could have had living in this complex.

The complex was very nice, however it was way overpriced. This is also turning into a bad neighborhood in Memphis and I'm glad I got out when I did.

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