Madison Shelby Farms
#8,784 #22 #227

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Madison Shelby Farms

330 North Humphreys Boulevard, Memphis, TN 38120
(202 Reviews)
$1,161 - $2,954/mo
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Floor Plans & Pricing

1 Bedroom

The Rivermist

1 Bed, 1 Bath | 792 sq. ft.

$1,161 - $1,600

3 Available Units

See Floor Plan Details

The Riverstone

1 Bed, 1 Bath | 984 sq. ft.

$1,307 - $1,656

3 Available Units

See Floor Plan Details

2 Bedrooms

The Rivermorn

2 Beds, 1 Bath | 1,024 sq. ft.

$1,311 - $1,812

4 Available Units

See Floor Plan Details

The Riverglen

2 Beds, 2 Baths | 1,235 sq. ft.

$1,604 - $2,044

4 Available Units

See Floor Plan Details

The Riverbend

2 Beds, 2 Baths | 1,131 sq. ft.

$1,631 - $2,017

2 Available Units

See Floor Plan Details

3 Bedrooms

The Riverhill

3 Beds, 2 Baths | 1,448 sq. ft.

$2,019 - $2,954

3 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B
B

Renter Ratings

A+

Review Ratings

Noise

5.0

Grounds

5.0

Safety

4.5

Office Staff

5.0

Maintenance

5.0

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

D+

Number of reviews in the past 365 days

2

Manager’s Review Engagement

C

Percentage of reviews responded to

50.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

107.5 days

View Community Timeline
View Community Timeline

Madison Shelby Farms Reviews

(202)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

dristi_n

Resident 2023

8/23/2023

Very pleasant place to live with beautiful ambience . I love the amenities over here and the best part is it’s closure to nature and feels like home.I have been living here since this august and already in love with the community.… See More >
    Review Author Icon

    anonymous

    Resident 2023

    6/22/2023

    Everything you could want in a apartment complex

    MSF has the best leasing staff! Super helpful and supportive. Great apartments. The best in Memphis (and I viewed MANY), spacious and well maintained. Beautiful complex, all the amenities you could wish for, including bikes for the residents to use to explore all the trails… See More >
      Manager

      6/29/2023

      Madison Shelby Farms
      Thank you for the wonderful review! We're thrilled to hear that our leasing staff and amenities have exceeded your expectations. It's great to know that you're enjoying the spacious apartments and our proximity to Shelby Farms Park. We appreciate your feedback and are delighted that you've chosen to make a home with us!
      Review Author Icon

      BoomBoom01!

      Resident 2022

      6/22/2022

      Cont - the Good, the Bad, & the Ugly

      You have a deposit to MLG&W, Mphs, Light, Gas & Water, which I did. Then on my first bill there's a $20 charge for "Bill SetUp" & I was charged for water. When I called to say, hey, I've got MLGW, they said you only… See More >
        Manager

        6/25/2022

        Madison Shelby Farms
        Donna, we’re disappointed by your feedback. We’d appreciate the chance to go over your concerns and appropriate solutions so please contact us at officeteam@madisonshelbyfarms.com/+1 901-254-7340. We’re confident that we can turn your experience around, and we look forward to getting corrected. Best, Your MSF Team
        Review Author Icon

        anonymous

        Resident 2016 - 2019

        12/14/2019

        Great place to live! The location is great, it is quiet, and the workers are great! Wendi really cares about the people who live here and is very kind. Maintenance is also good, and it is beautiful here. I would recommend living here to anyone… See More >
          Manager

          12/26/2019

          Madison Shelby Farms
          Thank you so much for your review. We are thrilled that you are enjoying your time here. -The Madison Shelby Farms Team
          Review Author Icon

          mw2277

          Resident 2017 - 2019

          10/3/2019

          My boyfriend lived here for two years and really enjoyed it. I just saw my friends apartment that was updated and I am so impressed! Wish we would have stayed there. Our new apartment isn't as nice. Love the location and office staff was always… See More >
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            anonymous

            Resident 2017 - 2018

            8/8/2019

            In our first year we had period of great maintenance and others of less attentive maintenance, but it didn't seem bad enough to move. We should have moved. I wish we had never lived here. Shortly after renewing our lease our AC broke. Many ACs… See More >
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              98VolsTJ

              Resident 2018 - 2019

              3/8/2019

              I have lived here for just over a year and wasn't hesitant to Renew for another. The office staff is top notch, the grounds are always clean and well kept. If you have a problem maintenance is always there to fix it. 11/10. Would recommend… See More >
                Manager

                5/3/2019

                Madison Shelby Farms
                Dear 98VolsTJ, Thanks so much for taking the time to add a review. Your kinds words are greatly appreciated. Hoping you enjoy another year here. Sincerely, Wendi Reinmann, CAM Business Manager
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                anonymous

                Resident 2018

                12/21/2018

                I am leaving this review to describe my experiences with Madison Humphreys Center. First of all, I need to specifically call out our leasing agent Dylan for his hard work trying to make my wife and I's search for a new home easy and stress… See More >
                  Manager

                  2/1/2019

                  Madison Shelby Farms
                  Dear Anonymous, Thanks so much for taking the time to leave a review. We agree, Dylan is the best and we are so fortunate to have him on our team at Madison Humphreys Center. Sincerely, Wendi Reinmann, CAM Madison Humphreys Center
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                  anonymous

                  Resident 2016 - 2017

                  10/23/2018

                  Just don't...if you are considering living here look elsewhere i promise it will save you a lot of headaches. Staff is rude, unaccommodating, and accusatory. They take forever to respond to your requests/emails. Car break ins happen all the time and my hairdresser (who's mother… See More >
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                    Niclvaug

                    Resident 2014 - 2018

                    9/14/2018

                    I lived at MHC for 4 years (June 2014-2018) in building 7. Building 7 is near the interstate but the traffic noise is only slightly noticeable when AC is off or patio door is open. It didn't bother me at all or keep me from… See More >
                      Manager

                      10/2/2018

                      Madison Shelby Farms
                      Niclvaug, We are so happy to hear that you enjoyed your time with us. Reviews like this are what make our job worth it! We wish you could have stayed longer with us, but we wish you the best in the future and if you ever need another home, you know where to find us.
                      Review Author Icon

                      anonymous

                      Resident 2016 - 2017

                      8/13/2018

                      Would not recommend this place to anyone. The gate is consistenly broken and there were probably 5-10 car break ins in the short (6 months) that i lived there. There was NEVER an email alert to residents about this crime in the time that I… See More >
                        Manager

                        8/24/2018

                        Madison Shelby Farms
                        Dear Resident, We are sorry to hear that you were unhappy with your experience here with us. Having residents who do not enjoy their homes, is not what we want with our communities. We do apologize for the delay in ticket responses but are in the process of hiring another team member to join our maintenance team. We have also started upgrading the units and community area. We are sorry that your time with us was not enjoyed and we hope to get the chance to change that soon. If there is anything we can do please feel free to reach out. Thanks, Dalton Madison Humphreys Center
                        Review Author Icon

                        Jonathan Sanders

                        Resident 2017 - 2018

                        3/19/2018

                        The Madison Humphrey Center is a great complex. I worked with Dylan extensively when searching for apartments, and he really went above and beyond to make my apartment search as stress free as possible. He has been friendly, his communication is excellent, and he always… See More >
                          Manager

                          3/22/2018

                          Madison Shelby Farms
                          Thank you so much for the wonderful review! It was my pleasure assisting you in your search for the perfect apartment home. - Dylan at MHC
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                          jzarsh

                          Resident 2017 - 2018

                          3/12/2018

                          I love the Madison! I was a resident here for a year and it was great. It is close to everything - you can get anywhere in Memphis within 15 minutes, because it is so centrally located. The location is great and quiet, no one… See More >
                            Manager

                            3/13/2018

                            Madison Shelby Farms
                            Dear John, what a pleasure it was to have you with us. And the party you always brought! We work really hard to offer the best service to our residents. We will miss you guys, and wish you the best in this new chapter of your lives! - MHC Team.
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                            magreene09

                            Resident 2015 - 2018

                            3/9/2018

                            I have lived at Madison Humphreys for almost three years now and wouldn't want to live anywhere else. I moved here from CA without having a chance to visit the premises first. It was meant to be, because I've loved living here since. The location… See More >
                              Manager

                              3/13/2018

                              Madison Shelby Farms
                              Dear Melissa, thank you very much for such great review! We enjoy you living here. We work really hard to offer the best service to our residents. It is residents like you that make us love what we do! - MHC Team.
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                              anonymous

                              Resident 2015 - 2017

                              7/3/2017

                              I liked the apartment and the on premise management staff. The only real issue they have is the discourteous dog owners who leave waste all over the property, sometimes to the extent the smell is bad and you certainly cannot get off the sidewalks. There… See More >
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                                anonymous

                                Resident 2017

                                5/9/2017

                                I am new to the community and was very excited to move in. I love my apartment. But I do have some complaints that are really bothering me. Before I signed my lease they told me I was living on the second floor which is… See More >
                                  Manager

                                  5/10/2017

                                  Madison Shelby Farms
                                  Dear Resident, Thank you for your review. We are glad that you love your apartment but hate to hear that it is not on the floor level you expected. I know that Jessica reached out to you today in hopes of rectifying these issues. Please keep us updated if they remain unresolved. Sincerely, Wendi Reinmann, CAM Business Manager Madison Humphreys Center
                                  Review Author Icon

                                  anonymous

                                  Resident 2015 - 2017

                                  3/24/2017

                                  I flat out love this place. I feel very safe and :"at home". I have lived here for two years. When I moved here, I personally did not want to be around a lot of things. I wanted to feel secluded in a safe quiet… See More >
                                    Manager

                                    3/28/2017

                                    Madison Shelby Farms
                                    Dear Resident, Thank you so much for taking the time to share such great positive feedback. It makes us so happy to see such a glowing testament of the community. We would love to have you here for years to come. Please let us know if we can do anything for you , and thank you again on such a great review! Madison Humphreys Team
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                                    anonymous

                                    Resident 2015 - 2016

                                    11/22/2016

                                    Been here a year and just renewed. Moved into a bigger apartment and I LOVE it! The people in the office are always super helpful and nice. The only thing that is ever an issue is parking. And that is only if you come home… See More >
                                      Manager

                                      12/5/2016

                                      Madison Shelby Farms
                                      Dear Resident, Thank you, for taking the time to share your kind words. I am so glad you are staying with us another year and that you enjoy your home and think everything is great. Please let me know if you ever need anything, and remember if you refer a friend you will get a kick back. Thank you, Sarah Beth Jasper Leasing Manager
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                                      anonymous

                                      Resident 2014 - 2016

                                      9/19/2016

                                      Have been living at Madison for close to two years now. Very much enjoy the team and service, the front desk ladies are so accommodative and the maintenance team is always ready to help. My apartment is well maintained, nothing to complain about, the pool… See More >
                                        Manager

                                        9/22/2016

                                        Madison Shelby Farms
                                        Dear Resident, Thank you very much for your kind words. I am very pleased you have been happy with your home and our Madison Humphreys team. Our resident are always a fun time. Be on the look out for Octoberfest, our latest event! Thank you again, Sarah Beth Jasper leasing manager
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                                        agentlaughter

                                        prospectiveVisited 2016

                                        8/19/2016

                                        Hi, are you aware there is a huge roach picture on pic #20? Are they extra?? LOL

                                          Manager

                                          8/22/2016

                                          Madison Shelby Farms
                                          Thank you so much for this feedback. We hope that you use our overall reviews as a starting point to make an informed decision to lease with us. Unfortunately you can find just about anything on Google Images. However, we do partner with a professional pest control company if you choose to lease with us and this guy ever decides to show up at your place. Please give us a call at 901-747-9000 if there are any specific questions we can answer for you. Sincerely, Wendi Reinmann, CAM Madison Humphreys Center
                                          Review Author Icon

                                          anonymous

                                          Resident 2016

                                          8/8/2016

                                          Recently, I needed help getting a part undone on my car as I was working on it in the parking lot. Leonard, who works for MHC, was out cleaning up the grounds. He happily stepped in and helped me out, took him no time, and… See More >
                                            Manager

                                            8/9/2016

                                            Madison Shelby Farms
                                            Dear Resident, Great review. Thank you for the shout out for Leonard. It is always great to hear positive feedback. Please let us know if you ever need anything. Sarah Beth Jasper Leasing and Marketing Manager
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                                            anonymous

                                            Resident 2016

                                            8/8/2016

                                            I have lived here for about 5 months and there have never been any issues. The staff is great and on top of anything I have needed. :)

                                              Manager

                                              8/9/2016

                                              Madison Shelby Farms
                                              Dear resient, I am so happy you are pleased with making Madison Humphreys Center your home. Thank you for the kind words. Please let us know if you ever need anything. Sarah Beth Jasper Marketing and Leasing Manager
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                                              lintigerfan

                                              Resident 2016 - 2018

                                              3/12/2018

                                              I loved this apartment community. The apartments themselves are quite lovely and spacious. The apartment/leasing staff are amazing. Always friendly, even if they are busy, they find time to always say hello and be kind. The maintenance are quick to respond. I never had an… See More >
                                                Manager

                                                8/9/2016

                                                Madison Shelby Farms
                                                Dear Resident, Thank you for taking the time to give your feedback. It is great to read you plan on making Madison Humphrey Center our home a while! Please let us know if you ever need anything! Sarah Beth Jasper Leasing and Marketing Manager
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                                                anonymous

                                                Resident 2015 - 2016

                                                7/21/2016

                                                Lived here one year and couldn't wait to move out. Says luxury apartments, but far from it. Dog poo everywhere, broken fountain, the pool is unkempt, no parking available after 6:00, the breezeways are DISGUSTING, and the gates are almost never closed! … See More >
                                                  Manager

                                                  8/22/2016

                                                  Madison Shelby Farms
                                                  Dear Anonymous, We hate that you did not enjoy your stay here. We have made some improvements to the community including a new fountain, gate repairs, pressure washing of the breezeways and exterior painting over the last several months and would love for you to stop by and take a look around. We also have our pool professionally cleaned by a pool company twice a week. As far as charges to your account when you moved out; we encourage everyone to read their lease so they are not surprised when they have received charges for damages. However, if there is anything further you would like to discuss, please feel free to contact our office at 901-747-9000. Sincerely, Wendi Reinmann, CAM Business Manager Madison Humphreys Center
                                                  Review Author Icon

                                                  barryc

                                                  Resident 2012 - 2016

                                                  7/9/2016

                                                  I've been here almost 4 years and love living here. Perfect location near EVERYTHING. Highways, East Memphis shopping and dining, Germantown, and best of all walk to the Wolf River Greenway and Shelby Farms. They've got a great pool and workout room that… See More >
                                                    Manager

                                                    7/13/2016

                                                    Madison Shelby Farms
                                                    Hi BarryC, Thank you so much for taking time out of your day to give us your feedback. We are so glad you enjoy the fab. pool and fitness center! It is a great feeling to know we have happy residents. We hope that you continue to stay for years to come. Residents like you are an asset to our community. If there is anything we can do for you, please do not hesitate to let us know. Sincerely, Sarah Beth Jasper, NALP Leasing/Marketing Manager Madison Humphreys Center

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer and Dryer Connections
                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Dogs Allowed
                                                    • Cats Allowed
                                                    Other
                                                    • 9' Ceilings
                                                    • Additional Storage
                                                    • Alarm
                                                    • Balcony or Patio
                                                    • Bike Share Program
                                                    • Business Center
                                                    • Cable and Internet Ready
                                                    • Convenient Access to I-240
                                                    • Crown Molding
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Granite Countertops
                                                    • Grilling Area
                                                    • Large Closets
                                                    • Online Payments Accepted
                                                    • Pet-Friendly Community
                                                    • Plank Flooring
                                                    • Pool
                                                    • Preferred Employer Program
                                                    • Resident Reward Program
                                                    • Soaking Tubs
                                                    • Stainless Steel Appliances
                                                    • Tranquil Courtyard
                                                    • Woodburning Fireplace
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                                                    Leasing

                                                    Embrace the unequaled Southern hospitality of Madison Shelby Farms Apartments and its hometown. Set in a lushly green area, our apartments in East Memphis and resort-style amenities will give you a free pass to serene relaxation while keeping you connected to the cultural and musical scenes brimming downtown.Inside our East Memphis apartments, you're in for a treat. These one, two, and three-bedroom units boast stainless-steel appliances and granite countertops in the kitchens, large tubs in the bathrooms, and floor-to-ceiling windows in the living rooms. The expansive closets, W/D connections, and additional storage spaces spell practicality, while the fireplaces and plank flooring found in select units add an extra touch of elegance. Don't wait another moment schedule a tour of our apartments near Shelby Farms today!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Fogelman Management Group

                                                    C
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                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Madison Shelby Farms Rated?
                                                    Based on 202 number of votes by renters, Madison Shelby Farms is currently rated 3.7 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Madison Shelby Farms?
                                                    Madison Shelby Farms is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Madison Shelby Farms is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Madison Shelby Farms?
                                                    Madison Shelby Farms is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Madison Shelby Farms?
                                                    Madison Shelby Farms is rated 4.5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Madison Shelby Farms is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Madison Shelby Farms?
                                                    Madison Shelby Farms is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 50% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 107.5 days to their community reviews in the past year.
                                                    Who manages Madison Shelby Farms?
                                                    Fogelman Management Group
                                                    What is the pet policy at Madison Shelby Farms?
                                                    Dogs Allowed
                                                    Cats Allowed
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    Madison Shelby Farms

                                                    March 2024

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                                                    Madison Shelby Farms is a 792 - 1,448 sq. ft. apartment in Memphis in zip code 38120. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,161 - $2,954. Nearby cities include Germantown, Bartlett, Cordova, Olive Branch, and Southaven.

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