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Mateo Square (formerly 6111 at Ridgeway Crossing)

6111 Ridgeway Boulevard, Memphis, TN 38115
Website
42%
89
Reviews
42%
Apartment Rating
54%
City Average
07/15/14
Resident

I've been living here for 10 years. I wasn't sure if I was going to stay but I've been noticing a bunch of changes around here lately so I figured it was a good idea. Last year I wouldn't have thought… Full Review ▶

07/15/14
Resident

I moved to Memphis 3 months ago and decided to move into Mateo Square. I looked at all the reviews for the apartments in the area and decided to visit five of them. By far, the people at Mateo Square were… Full Review ▶

06/12/14
Resident

I been living here for years and was gone move but decided to stay because it has gotten better. New management was a good idea. Now they fix stuff on time and call you back to see if it's been done.… Full Review ▶

05/13/14
Resident

i am now living in this place for two years its really good and i just signed a new lease i never wrote something like this before, but i have to say they brought some new management people in here in… Full Review ▶

05/13/14
Resident

Do not move here. PEOPLE are allways shooting at each other. A person was robbed and shot one building down from me. The water is allways being shut off due to the apts not paying the water bill that we are… Full Review ▶

03/07/14
Resident

I would not recommend a blind person to reside at this complex, the maintenance men are incompetent,they are always cutting the water off without notifying the residents like now,(the water is off)trash is never hardly pick up,like now(trash running over),loud noisey… Full Review ▶

Manager Response
03/05/14
Resident

I moved to Mateo Square recently and have been happy with the price and the management. I see they are making improvements to things everyday. The office folks have been responsive and my son is comfortable here. Full Review ▶

03/04/14
Resident

I MOVED FROM ANOTHER STATE INTO 6111. THE OFFICE STAFF STATED THAT IT WAS A NICE COMMUNITY WITH HARDLY EVER ANY PROBLEMS. BULLLCRAP....THE APARTMENT ITSELF WAS VERY NICE, BUT THE UPSTAIRS NEIGHBORS WERE LOUD AND NOISY PLUS THEY BOTH WEIGHED 300… Full Review ▶

02/20/14
Resident

I am satisfied with my apartment, the rent is reasonable. I have read so many horror stories concerning these apts. First of all, crime lurks everywhere, we cannot run from it. Secondly we as tenents need to stop complaining about the… Full Review ▶

11/16/13
Resident

HELL NO! STUPID idiots are always shooting. Someone fired shots yesterday in broad day light and again to night! Then management sends out a letter saying your not allowed to stand outside only on your patio and if you dont you… Full Review ▶

11/04/13
Resident

I have also heard and read horrible things about 6111 but I've been living here for almost a year now and I don't have anything bad to say about the apts. The staff is always nice and friendly and whenever I… Full Review ▶

10/15/13
Resident

Let me start off by saying the office staff at this complex is so GREAT. They are so polite and tend to be attentive to their residents. I have been in my apartment for a yr now and I have NO… Full Review ▶

09/03/13
Resident

Let me first start off by saying.. I try to be nice and pin point positives in everything i say... but... I've been waiting for my lease to be up for months. December please hurry up ! Wendy in the office… Full Review ▶

08/07/13
Resident

OMG I RATHER LIVE IN AN HOMELESS SHELTER BEFORE I EVER LIVE THESE NON SUITABLE APARTMENTS AGAIN! COMPLETE NIGHTMARE! MAINTINANCE WORKERS AINT ABOUT CRAP! THEY JUST LOVE TAKING PEOPLE MONEY AND NOT FIXING ANYTHING! I WOULD HIGHLY NOT RECOMMEND THESE APARTMENTS!… Full Review ▶

08/05/13
Resident

This is an apartment 500ft from a police station.. And yet its not safe to let a pitbull run the complex.. PLEASE DO NOT MOVE HERE YES ITS CHEAP BUT YOU GET WHAT YOU PAY.. WHICH IN THIS CASE IS NOTHING..… Full Review ▶

07/10/13
Resident

This is by far the best apartment complex in the area ! The clubhouse is really nice and the staff is great and they actually care about their residents unlike other places where I lived before. There is no crime here… Full Review ▶

07/05/13
Resident

First off the scenery is terrible! I pull up everynight to loud men outside my doorstep just hanging out, there is no security I've seen him once in ur year I've been here! Police are always riding through treating every tenet… Full Review ▶

07/04/13
Resident

I moved here in hopes of finding a nice and safe environment for my children, but I was sadly mistaken. It is always noisy here, shooting and arguments take place here often, and it is just terrible. I pay my rent… Full Review ▶

04/19/13
Resident

I encourage anyone looking for an affordable and personable community to give this place a chance. The staff really tries hard to please everyone. As long as I do my part and pay my rent, they do theirs. Full Review ▶

04/16/13
Resident

i never do this nut the last person that wrote something really bothers me living here two years, one pool is beautiful, the service was so so but now really really good. There are private guards and the kids and i… Full Review ▶

04/05/13
Resident

Please aviod these apartment!!! The staff is horrible!!! It takes maintenance forever to comply with your request. No one knows anything when you asks for specifics. They have bugs!!!! Can not wait until my least is up!!!! Full Review ▶

05/18/12
Resident

I LIVE IN 6111. I HAVE BEEN SINCE MARCH OF THIS YEAR. I SHOULD HAVE KNOWN IT WAS A BAD DECISION BEFORE I SIGNED THE LEASE BECAUSE THE LEASING OFFICE WASNT EVEN CLEAN. THERE ARE TWO POOLS HERE ONE IS USED… Full Review ▶

05/17/12
Resident

We only moved here cuz it was all we could afford. The day we were supposed to move in my unit wasn't ready since we had no where else or money we spent the night in a filthy apartment. Yeah they… Full Review ▶

05/16/12
Resident

i honestly hate it over here.. there are too many drug dealers..and just the other day there was a huge drug bust..and their appliances are so old and messed up, the stove is falling apart and the counters are painted over… Full Review ▶

05/14/12
Resident

Only Move to 6111 for the price & for no other reason.. Management changes frequently, exercise room listed on site is no longer available, landscaping is only done around the office and the front of the apartment complex(so much for getting… Full Review ▶

05/14/12
Prospective Resident

I am not sure what these people are talking about. I have been referred by 5 different people who all see the changes being made as part of postive improvement. Weekly pest control, increased Police activity, staff changes focused on customer… Full Review ▶

05/13/12
Resident

Just cause you change the name to Mateo Square doesn't mean anything if you don't change everything you will still be 6111. I use to stay in the apartments but I had to break my lease it's to much crime going… Full Review ▶

04/18/12
Resident

I moved in in March 2010. The complaints I had then are the same complaints I have now. I moved in and made a list of maintenace issues and a few of them were taken care of with repeat complaints, but… Full Review ▶

04/17/12
Resident

I honestly don't see how the 2 people are saying good things about these apartments.! As you can see, everyone elde has nothing but bad things to say. They are the worst.! I'm not hard to please at all so if… Full Review ▶

04/04/12
Resident

This place is great. I really love living here. The new management company is a pleasure to deal with. They respond very quickly. I would really recommend this place. It's nice and quiet!! Full Review ▶

04/03/12
Resident

do not believe any of the bad reviews that you read for 6111 . probably all tenants that did not pay ! this place has new management company . they are great . they actually care about what we have to… Full Review ▶

02/18/12
Resident

I moved into 6111 at the end of june. It was my first apartment and I needed my own place with my 3 year old. At first staying there wasnt so bad there was noise but nothing unusual. Then I started… Full Review ▶

02/15/12
Resident

Save your time, money, and headache. DO NOT RENT HERE!!!! Dirty, trashed, roaches, the rental staff is very rude!!!! I would not allow my dog to live here. Full Review ▶

01/25/12
Resident

first off let me say when i moved in there was a lot of empty apartments. after i moved in i understood why they where empty. i wouldn't recommend a stray dog to live over hear. there is shooting every night,… Full Review ▶

11/30/11
Resident

6111 at Ridgeway Crossing is not right for me. 6111 is a Ghetto Projects. I am not happy with 6111. The first year in 6111 was not so bad. My second year in 6111 at Ridgeway Crossing. NOT GOOD AT ALL.… Full Review ▶

11/06/11
Resident

ROACHES !!!!!!!! on top of that while I was about to sign the lease people was pouring in asking for help with broken heat frig leaks, people where giving notice left and right, some were complaining about MOLD the model looks… Full Review ▶

08/05/11
Resident

The upkeep of the community at 6111 Ridgeway Crossing is horrible. I would not advise anyone to move there unless they improve the living conditions. The grounds around the community are not kept clean. They don't keep the grass mowed in… Full Review ▶

06/08/11
Resident

Horrible place to live ....unless you like having the police there at least 3 to 4 times a week every week! Ive been living in these apartments for little over two years now, I cant wait for my lease to be… Full Review ▶

02/24/11
Resident

Moved in Oct of 2009! Few months after my move in,we had experienced bad weather which caused huge pot holes in the 6111 streets. it's 2011 and the huge pot holes are still present! ISSUE# 2>>>I've gotten 3 notices at different… Full Review ▶

12/10/10
Resident

I have been living here now for 1 year and I am very impressed how good this apartment complex is . Maintenance - The best I have ever seen . I had an issue 2 weeks ago and it was taken… Full Review ▶

12/01/10
Resident

I just moved in a couple of months ago and this is the best apartment complex in Memphis . This is not my first apartment complex that i have lived at and trust me you will like it here a lot… Full Review ▶

11/30/10
Resident

I have been living here now for over 2 years and I love it here . The staff here is great , especially the manager who is very professional and cares about the residents . Maintenance is very good , whenever… Full Review ▶

10/29/10
Resident

I'm a tenant thats been here for 2 1/2 yrs.when I first got here everything was good to go! Now 2 or 3 managers later everything has to crap!! I can't even get maintenance to fix my kitchen sink for the… Full Review ▶

09/10/10
Resident

I'm a former tenant and the customer service and maintenance SUCKS!! Horrible office staff. Would not rent there again. My advice to 6111 is treat your tenants like you would want to be treated if you want them to continue to… Full Review ▶

08/07/10
Resident

I guess the two last comments are coming from people who do not pay their rent ! I have been living here for two years and have never had a problem with anything . Yes the manager here the past few… Full Review ▶

06/16/10
Resident

The office staff is rude... MARIA has an attitude problem....SHARON IZ NEW AND FAT AND LAZY...She doesn't take care of no problems. U will get nothing fixed in your apartment. They are understaffed. The have a man dress az a woman… Full Review ▶

05/16/10
Resident

These good comments are coming from the lazy, ignorant, lying --- staff that works in the leasing office! They don't come out to fix anything no matter how often you go up to the leasing office.As soon as you sign that… Full Review ▶

03/08/10
Resident

This place is really amazing . The staff is great especially the new manager ! The grounds are really beautiful and always look in perfect condition . This is a very safe apartment complex and I have never experinced any issues… Full Review ▶

03/06/10
Resident

This is my first time writing a review and I am because this is the best apartment complex out there ! I love it here ! The staff is really professional and do a great job . The new manager seems… Full Review ▶

03/05/10
Resident

live in these apartments and I am very, very disappointed. For customer service. Also the parking lot I have left far from my apartament.y also that There is much mud out of my apartment and never come to fix. the customer… Full Review ▶

02/24/10
Resident

I have been living here for close to two years now and I am thrilled with the place. This place is great. My apartment is great and so is the staff. I strongly recommend this place. Full Review ▶

02/12/10
Resident

I have lived here for 2 years and things just keep getting better and better ! The staff here is amazing and the new manager is great . The grounds here and all the units are well kept and look great… Full Review ▶

02/04/10
Resident

I am a new tenant here and I must say this place is amazing . This apartment community is extremely well kept and looks great . I feel very safe around here . The maintenance staff does a great job .… Full Review ▶

02/03/10
Resident

This apartment community is really excellent . I have lived here for 2 years and really have had a great experience . This is forsure the best run property in the area and trust me I have seen them all .… Full Review ▶

01/07/10
Resident

This is the first time in my life that I am actually writing a good review ! I am usually the one complaining but I have nothing to complain about here whatsoever !! The property here is amazing . My unit… Full Review ▶

12/26/09
Resident

Ok I never wrote a review or a negative one if that, but this place is freakin horrible and it's a hell hole to live in! My fiance and I have lived there since January and in that time the apartment… Full Review ▶

12/21/09
Resident

i have never wrote a review before in my life and i am so happy with this place that i said to my place take a fe minutes and tell others about how awesome 6111 is. The staff here is really… Full Review ▶

11/10/09
Resident

1)Customer service is terrible 2)Maintenance department is slow to respond to major problems 3)location of fitness room is unsafe for women,no hours of operation for fitness room posted,equipment broken 4)Mold around water heater that are not properly inspected 5)Found residents leaving… Full Review ▶

09/17/09
Resident

I lived here for just over a year. Parking is OK. Neighbors are OK as well. A few punks running around all the time and hanging out in the breezeways. They tend to give you the 'eye' when you walk past… Full Review ▶

08/24/09
Resident

Unbelievable When driving by please ignore the signs stating, Apartment Living At It s Best, because it s more like apartment living at it s worst! I want to be completely honest and state that you may have a great experience… Full Review ▶

06/06/09
Resident

I've been living over here for 1 yr on June 24th, I have nothing bad to say about these apartments EXCEPT for the parking..lol..Like someone previously stated be prepared to walk a mile...lol...luckily if I get off work and hurry home… Full Review ▶

05/02/09
Resident

I recently moved into a 1 bedroom apartment which was not ready as they said it was. They had to patch and clean the carpet while I was moving. I was told to bomb the place before I move furniture and… Full Review ▶

04/17/09
Resident

I have been in the ridgway apt. for now 10 months. These people lie so much. I have a major leak that covers the entire front room of my apt. three days after I moved in. Travonda has not come through… Full Review ▶

03/31/09
Resident

When we moved in, the place wasn't ready for us. We had to stay the night with friends because they were still cleaning the place, despite the fact that they had our arrival date in advance. The movers showed up and… Full Review ▶

03/09/09
Resident

When I first moved here January of this year, I was excited. I was getting one of the best rental rates in the city for a three bedroom home. The layout is large and this was a place I could call… Full Review ▶

11/14/08
Resident

Ok I have been here for about a year and a half and this is by far the worst apartment complex ever. You can drive by this hell hole and see that it is terrible, and not kept up properly. The… Full Review ▶

08/07/08
Resident

I have been a resident at this "complex" for about a year now and this has been the most miserable experience. If not for the constant shootings (in which they think they can place security at two entrances and having them… Full Review ▶

07/29/08
Resident

i have lived in these apt. for about a year and they are the worst the management is rude and and they all have a attuide like if we lived for free or something the manager is the worst she always… Full Review ▶

04/29/08
Resident

I have been living at 6111 since Dec. 2007 and I've had more problems that residents that have been there for years. I have not had air or heat since Feb 5th and the manager has an attitude when I complain.… Full Review ▶

03/23/08
Resident

The 6111 is altogether not a good place to live. The only upside to the apartment is that the rent is reasonably inexpensive. I have lived here for almost two years now and, because my financial situation has finally improved, I… Full Review ▶

09/10/07
Resident

I lived here for over a year. The apartment was good, the carpets and appliances were brand new. The maintenance was THE BEST. The maintenance people were very very nice and helpful though the same cannot be said about all of… Full Review ▶

07/20/07
Resident

I lived at 6111 for about 5 months before abruptly leaving. This was by far the absolute worst place I have ever lived. There was a ditch that ran along the side of my apartment near a fence that backed up… Full Review ▶

02/13/07
Resident

I have been here one and a half years


new managment has made a great difference

the security is wonderful and no crime at all.

the apts are fantastic, but the best thing is the service. everything I ask for I get

I love living… Full Review ▶

06/27/06
Resident

this place is horrible..dont live here..maitanence never answers your calls Full Review ▶

06/26/06
Resident

i have had nothing but problems since ive moved here almost a year ago. i still dont have working a/c they have come to fix it but refuse to put a better unit in or call an actual repair man thats… Full Review ▶

06/21/06
Resident

1- I have been living in apoartment communities for over 10 years and have never encountered such violent and aggravating residents who bring their ill-mannered friends into the community as well. I was physically threatened by a residents friend this week… Full Review ▶

04/15/06
Resident

Being that i have never lived in an apartment before, this is something different to me,however i have'nt had any problems,but i have a suggestion(i feel that all 6111 residents should have parking numbers painted in the parking spaces like for… Full Review ▶

03/25/06
Resident

One of my problems with the apt is that you can hear ur neighbors very very well. People do not keep in mind that we are sharing the same space so the music is turned up and tv. I live on… Full Review ▶

01/28/06
Resident

I am a resident of this community and can honestly say that as long as you stay in your apt, you should be fine, but i was robbed before I moved in good. I think that it was the painter, but… Full Review ▶

12/14/05
Resident

During my stay I have continuously had a problem with these extremely large sewer roaches,some of them also fly.I conplained to management every single month wich was documented and nothing was ever done to clear up the problem.Imagine living with these… Full Review ▶

10/31/05
Resident

I just moved in and I had a couple of maintance issue but they were fixed promptly. It isn't noisy and the staff is friendly. The apartment is very spacious and it looks better than the demo. I like it alot… Full Review ▶

09/28/05
Resident

From the time I signed my lease, I have had problems. The staff is nice and the rent price is great, but always remember you get what you pay for. We had a terrible roach problem. Yea they call them water… Full Review ▶

08/18/05
Resident

6111 is an awsome place to live and though there has been problems before they were always there to respond quickly. I have never seen a community have such a quick turn around. I would recomend anybody to live here!L:) Full Review ▶

08/11/05
Resident

Worst. Apartment. Ever. Full Review ▶

07/17/05
Resident

What a horribl eplace to live, the service is bad,bad,bad. I have lived here for almost 8 months and its bad, i wouldn't even wish this on my worst enemey. The Property Manager is rude, and very arogant. He lies so… Full Review ▶

06/11/05
Resident

I recently moved to 6111 and despite of some heitations I find it a very nice community to live. Me and my wife love the office staff and prompt service.I find it very safe to see 24 hour courtesy patrol and… Full Review ▶

04/30/05
Resident

I wish that i as a resident had the same good thangs to say as the last person. I moved in not to long ago, and it has been nothing but a pain. The little girl in the office gave me… Full Review ▶

04/29/05
Resident

I have been by the community in the past and recently came back. I can see a difference in all the changes and WOW it looks great! The staff was the most professional and friendliest. I am looking forward to making… Full Review ▶

07/26/03
Resident

Okay...I should have known something was a miss when it took the office over three days to call me to inform me that everything was approved...wait, I called them.

The apartment they showed me was the apartment I moved into,… Full Review ▶

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