I have lived at this apartment complex for 1 year and have been utterly dissatisfied. It is my opinion that the staff at this apartment is utterly incompetent. My apartment flooded due to a break in the water heater in the apartment above me. That in itself was not the problem because I am aware things like this can happen (which is why I have renter's insurance) BUT...This staff DID NOT inform me of the flooding until I came home at 11pm and SAW it for MYSELF. There was NO PHONE CALL, NO NOTE LEFT ON THE DOOR. I am single girl who came home to find her carpet ripped up, her furniture moved all around, lamps knocked over and an closet FULL OF CLOTHES AND SHOES soaking wet. At any point during the night, I was less than 1/2 hour away and could have made it home to remove my belongings. But no contact was made.

I called the apartment complex and I was met with rudeness, sarcasm, and a general lack of respect for the situation I was in. I was even hung up on at one point. I mean, I had to wear jeans and flip-flops to work in 20 degree weather because of the damage!

DO NOT move into this apartment complex! The price may seem attractive at first, but you will quickly realize that anything above $1 is a waste of money for this apartment complex.

Denise at Riverset should have better control over who she hires. You are running a business, not a charity.

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