As my lease is about to end, I am in the process of trying to decide whether or not to move out of Riverset. In reading the reviews of other apartment complexes, I decided to write my own. I have lived at Riverset for almost 2 years, and the following are things I have learned to be true. I hope these will be helpful to you as you make your decision.

The obvious huge plus for Riverset is that it is located on Mud Island. I can walk across the street to the beautiful River Park and walk, run, or play without having to worry about safety. That in itself makes it hard to think about moving off the island! I have not had trouble with the office staff. They have always been nice and friendly enough, and there are situations in which they have been very helpful. I have never been accused of not making a payment. Their posted office hours could be a little bit deceiving, especially on the weekends. There was a time when I was locked out of my apartment on a Sunday afternoon, and the office staff (though supposed to be in the office from 1-4) were apparently "gone to lunch" from 2 until at least 3:30... if they were there at all that day. My roommate came back with a key, so I'll never really know. We definitely have not had a problem with noise here. It is quiet most of the time, and the one time when our neighbor's music was too loud, I asked him to turn it down, and it wasn't a problem. We have nice people here for the most part, I think. I was impressed that, after our club house/office building burned, there was quick and effective communication to all of the residents. The staff also secured a way for us to have free access to a gym downtown since our fitness center was in the club house. Parking is great - not covered or assigned, but there's plenty of it, and it's very convenient. After reading the reviews of other complexes, I am glad to say that I've always had hot water (except if I'd just started the washer or dishwasher and then tried to take a shower). I can only remember 2, maybe 3 times in 2 years that the water has been turned off, and it was always for a short period during business hours.

The cons of living in Riverset:
-In the hot summer months, spiders, sometimes large ones, do make appearances in the apartment... I would say an average of once a week. Sometimes more, sometimes less. (I have never seen a violin-shape on the back of a spider in my apt.) I appreciate the tip about the lemon Pledge... if I am still living here this summer, I will try that!
-The wooden "security" bars meant to keep non-residents out are usually not working. They usually stick straight up in the air so that anyone can drive on through. However, I can't blame maintenance for not continuing to fix the bars. When one is fixed, it usually lasts less than a day before someone intentionally drives through it and breaks it off. We have some residents who really don't like typing in the security code, apparently! I can't say that this has been a huge problem though. I feel that the area is safe enough (and patrolled well enough) that the controlled access is not completely necessary.
-The lights surrounding the mailboxes were burned out for several weeks... possibly even months. Still, I can't fault maintenance, because I intended to call to report the lights many times and never did. The dark mailboxes did pose a potentially dangerous situation.
-In the fall of 2006, the roof of my 3rd floor apartment began to leak around the light fixtures in the living room. I called the emergency maintenance phone number early that morning, and when I got back from work that day, there was a note that said "Roof leak. Will send contractors out to repair." A week later, we got some heavy rain. I woke up to what sounded like a waterfall in my apartment! There was a steady stream coming down from one of the light fixtures (by the way, the globe surrounding the light bulb was completely filled with water... major electrical hazard!), and now water was additionally coming in from the fireplace and from around the fuse box. We have some stains on the ceiling and the walls from this incident. I called the emergency maintenance line again around 5:45 that morning, and a very nice man came to check it out around 8:20. He removed the globe that was full of water and said that the whole fixture would have to be replaced. (it hasn't been yet) A few weeks (and a few buckets of water and soaked towels) later, a guy came to fix the roof. He was on the roof for Maybe 5-10 minutes and came back saying that he'd patched a hole made by a raccoon. I haven't had any leaks since then. I was glad that it was fixed, but for such an easy problem, it took too long!
-On summer nights, the flying bugs on the tennis courts make it pretty impossible to play. (we're talking huge swarms that try to get in your mouth & up your nose!) During the day it's fine.

Overall, Riverset has not been a bad place to live for me. There were some problems, like I described, but for the most part they were not huge inconveniences. (The roof leak was frustrating.) I would recommend Riverset if you are a pretty easy-going person and you have some patience.

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