What is epIQ?

Stonebrook

6371 Winchester Road, Memphis, TN 38115
(125 Reviews)
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

1 Bedroom

1 Bed 1 Bath

1 Bed, 1 Bath | 660 sq. ft.

See Floor Plan Details

2 Bedrooms

2 Bed 2 Bath

2 Beds, 2 Baths | 1,000 sq. ft.

See Floor Plan Details

2 Bed - 1.5 Bath

2 Beds, 1.5 Baths | 880 sq. ft.

See Floor Plan Details

2 Bed 1 Bath

2 Beds, 1 Bath | 880 sq. ft.

See Floor Plan Details

3 Bedrooms

3 Bed 3 Bath

3 Beds, 3 Baths | 1,375 sq. ft.

See Floor Plan Details

3 Bed 2 Bath

3 Beds, 2 Baths | 1,120 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

N/A
N/A

Renter Ratings

N/A

Review Ratings

Noise

0.0

Grounds

0.0

Safety

0.0

Office Staff

0.0

Maintenance

0.0

Neighborhood

0.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

N/A

Number of reviews in the past 365 days

N/A

Managerā€™s Review Engagement

N/A

Percentage of reviews responded to

N/A

Managerā€™s Review Reply Time

N/A

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Stonebrook Reviews

(121)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

anonymous

Resident ā€¢ 2022 - 2023

3/16/2023

DO NOT MOVE HERE!!!!!!

I paid the non-refundable "admin fee" which was supposed to hold an apartment for me. They gave the apartment away and it pushed me back a whole 2-3 weeks. They gave me a first floor apartment as requested, but when I signed the lease, theā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2022

    6/23/2022

    Lack of maintenance efficiency

    I've been here since January, the first couple of months was comfortable. My AC went out about a month ago and the struggle is real ! Not only that my bathroom roof conitues to leak and the groundskeeping is subpar. If the maintenance steps thereā€¦Ā See More >
      Review Author Icon

      valenciaellis1969@gmail.com

      prospective ā€¢ Visited 2021

      1/7/2022

      After receiving a fraudulent call from their office stating "congratulations...Ms. v....your move in date is DEC. 20"... I Prepared for my move. Upon making to the complex & paying a $300 online, I was told they had no KNOWLEDGE of my move in date &ā€¦Ā See More >
        Review Author Icon

        anonymous

        Resident ā€¢ 2019 - 2021

        6/24/2021

        Please do not move here beware of these apartments staff been changing every other month or year! the new management team are unprofessional ------ and extremely rude unfortunately they just hire anybody from temporary services the property manager is pregnant and extremely lazy with badā€¦Ā See More >
          Review Author Icon

          anonymous

          Resident ā€¢ 2020 - 2021

          2/25/2021

          This was my worst experience ever the whole apartment was nasty from the day I started my lease they are liars and theft in the office.... the apartments are old I have always had bugs they donā€™t care about nothing but rent and they doneā€¦Ā See More >
            Review Author Icon

            anonymous

            Resident ā€¢ 2016 - 2020

            9/22/2020

            It's Horrible! The showers bricks has fell off, Their is a leak in the bathroom,kitchen, and living room! Their is mold in the living room. The carpet never gets cleaned. The walls have brown mildew on the dried walls. The cracks of shower is gone.ā€¦Ā See More >
              Review Author Icon

              Dkerr68

              Resident ā€¢ 2016 - 2020

              6/23/2020

              The manager is no help at all l have been whiteout air conditioning for about a month and a half I work in the heat and come home to the heat it is truly sorry the way they treat their tenants. Darius Kerr

                Review Author Icon

                anonymous

                Resident ā€¢ 2016 - 2019

                2/4/2019

                Dont stay here! I've been living with a long crack in my living room ceiling. Mold in the walls and on the ceiling. Sink constantly gets stopped up. Dirty pipes leaking brown residue.. water spots from holes in the roof. Then they want to threatenā€¦Ā See More >
                  Review Author Icon

                  Sharaveond

                  Resident ā€¢ 2017 - 2018

                  10/2/2018

                  The only problem I have with these apartments is maintenance. Emergency maintenance is NEVER available. They half do their jobs, they just do enough to shut your mouth and two weeks later the problem occurs again.The toliet in the master bathroom can never hold waterā€¦Ā See More >
                    Review Author Icon

                    Sherayers444

                    prospective ā€¢ Visited 2018

                    1/24/2018

                    Horrible place to live. Office staff gives you the run around when it comes to refunding deposits. They have yet to refund my money and it's been going on two months now. When speaking with the staff they were unhelpful.ā€¦Ā See More >
                      Review Author Icon

                      Resident 396674

                      Verified Resident ā€¢ 2017

                      9/17/2017

                      Great community great place to live its quiet not loud people not hanging out its gated im overall please loving my apartment wish i had a washer and drier connection like i request but overall im loving my space

                        Review Author Icon

                        Resident 396400

                        Verified Resident ā€¢ 2016 - 2017

                        9/16/2017

                        I've enjoyed my first year here the staff is friendly and seem to genuinely care about the residents. My only complaint would be that we don't have 24 hour security for people like me that leave for work in the early morning hours (4:30am) itā€¦Ā See More >
                          Review Author Icon

                          Resident 395598

                          Verified Resident ā€¢ 2017

                          9/14/2017

                          I have experience nothing but peace and quiet. I love my apartment and the space that i have. There are not alot of kids that be out late. My neighbors are very friendly and help me when i need help. I love my community

                            Review Author Icon

                            Resident 395388

                            Verified Resident ā€¢ 2017

                            9/13/2017

                            Its a comfortable place to stay. The parking sucks. They need to spray for bugs routinely. The office staff is great but the wait time to get mauntance request completed needs improvement. Oh and whats really great... You dont see individuals hanging out in theā€¦Ā See More >
                              Review Author Icon

                              Resident 389852

                              Verified Resident ā€¢ 2017

                              8/29/2017

                              Lovly apt. Nice enviroment people seem to care. I feel safe in the community. The rates are reasonable. I feel like every one cares about the community. Everything was done in a timely manner.And foy that I am thankful.

                                Review Author Icon

                                Resident 388918

                                Verified Resident ā€¢ 2017

                                8/27/2017

                                My experience so for is very bad. Know one do nothing they say.i wouldn't recommend anyone here. Things here has to really chance for me. I pay my rent on time and still get poor customer service. The residents should always come first. Without themā€¦Ā See More >
                                  Review Author Icon

                                  Resident 388902

                                  Verified Resident ā€¢ 2017

                                  8/27/2017

                                  The staff is very nice and Jodi is pleasant I have some problems put I'm sure they're get right . When you call they get right on it but the roaches are very bad in this unit . It is peaceful no break inā€¦Ā See More >
                                    Review Author Icon

                                    Resident 376831

                                    Verified Resident ā€¢ 2017

                                    7/30/2017

                                    Its was all good when I was paying my rent on time but when i took sick and was hospitalized all hell broke loose. Therefore I will be moving out after court on the 3rd of August and wouldnt recommend these apartments to a soul.

                                      Review Author Icon

                                      Resident 376822

                                      Verified Resident ā€¢ 2017

                                      7/30/2017

                                      The working in the office are terrible. The receptionist rude and unprofessional she hangs up the phone and cuts you off while talking and maintenance fix ---- months later when you forgot about it. I only been here 6months now and I wantbreak my leastā€¦Ā See More >
                                        Review Author Icon

                                        Resident 373897

                                        Verified Resident ā€¢ 2017

                                        8/29/2017

                                        I've NEVER had a problem with getting things done. The guys keep the grounds clear of debris, although some residents are truly trifling by throwing trash on the ground, but you have that no matter where you go! It's a nice clean andā€¦Ā See More >
                                          Review Author Icon

                                          Resident 366739

                                          Verified Resident ā€¢ 2017

                                          7/7/2017

                                          A decent place to stay. There's no lights in bedrooms. Lamps are needed. Commercial lighting in bathroom often takes a while to light up. Needs to be replaced with regular lighting. The appliances aren't updated. My dish washer doesn't work well at all. Mayā€¦Ā See More >
                                            Review Author Icon

                                            Resident 363293

                                            Verified Resident ā€¢ 2010 - 2017

                                            6/28/2017

                                            I love these apartments and I love the staff the only negative that I can say is my air still do not blow like it should but other than that I have a great experience with these apartment been here 7yrs

                                              Review Author Icon

                                              Resident 359959

                                              Verified Resident ā€¢ 2016 - 2017

                                              6/21/2017

                                              My experience here at Stonebrook has been pleasant. The tenants around me are neighborly and the staff is professional. Cleanliness is pretty much maintained on a daily. My only dislike is that there's not really storage space in my one bedroom unit.

                                                Review Author Icon

                                                Resident 359744

                                                Verified Resident ā€¢ 2017

                                                6/20/2017

                                                Everyone was very nice and respectful they are the type of people that people love to talk to because they are a joy to talk to I am enjoying my stay so far. I believe and hope I want have any problems.

                                                  Review Author Icon

                                                  Resident 356781

                                                  Verified Resident ā€¢ 2017

                                                  6/14/2017

                                                  Stonebrook apartments are 1 of the best apartments I've ever lived in here in Memphis and I've been here almost ten years now.They really make you feel at home and maintenance issues are never a problem.

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer/Dryer
                                                    • Washer/Dryer Connections
                                                    Other
                                                    • Air Conditioner
                                                    • BBQ and Picnic Area
                                                    • Carpet
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • Digital Thermostats
                                                    • DishWasher
                                                    • Disposal
                                                    • Dog Park
                                                    • Energy and Water Efficient Appliances
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Gated Access
                                                    • High-Speed Internet
                                                    • Kitchen Pantries
                                                    • Night Patrol
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Online Payments Accepted
                                                    • Package Receiving Service
                                                    • Playground
                                                    • Pool
                                                    • Private Balcony/Patio
                                                    • Refrigerator
                                                    • Short Term Lease Available
                                                    • Tennis Court
                                                    • Townhomes Available
                                                    • Walk In Closets
                                                    • Wheelchair Access Available
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    The perfect place to call home is Stonebrook Apartments. Our friendly team of professionals are ready to assist with you with your new home. Stonebrook is conveniently located near fine dining and with easy access to Nonconnah Parkway. Enjoy relaxing with friends on the sun deck at our sparkling pool, workout in our state-of-the-art fitness center or get down to business in our resident business center. Come in today to see why our residents love Stonebrook Apartments and why you will too!
                                                    Show Less

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā How easy is it to find guest parking?

                                                    Frequently Asked

                                                    No pet policy available
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    3 Beds, 3 Baths

                                                    Check Availability

                                                    Stonebrook

                                                    March 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Is this your community?

                                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                                    Stonebrook is a 660 - 1,375 sq. ft. apartment in Memphis in zip code 38115. This community has a 1 - 3 Beds, 1 - 3 Baths Nearby cities include Germantown, Bartlett, Cordova, Olive Branch, and Southaven.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.