The residents (I suppose college students) can be very noisy and tend to smoke in the stairwell leaving lots of butts. Noise aside there was also a lot of profanity outside of my door. The staff can be really nice and helpful IF THEY FEEL LIKE IT THAT DAY. I too was confused about what was considered "normal wear and tear" so don't expect much of your deposit back. Good luck getting any information about when to expect your deposit! Not their money so why WOULD they care' The staff is not consistently helpful. Sometimes they are and often times they are not and can go from ALL HAPPY SMILES to WITCH ON A BROOM in 0-3 seconds. The location is wonderful (although parking is a pain) but does not justify the price for these cookie-cutter stick built apartments. The 'golden' fixtures are very pass and are far inferior to the required rent. The windows are not well insulated and neither are the doors. All in all I would have to say it's not worth the money

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