Every single time my upstairs neighbor washed clothes, my toilet bubbled and for the entire time i was there, they would to come out and "look into it" but it NEVER got fixed. I was paying 565 and when it came to renew, they told me it would go up to 635!! I could not understand this because MY TOILET BUBBLED!! It would be so loud! The staff in the office are nice...just incompetent! I had decided to move into a smaller apartment because it was cheaper but after 2 months they had not given me a new lease to sign! In early May, I was up studying late one night and saw a large rodent in my kitchen! I called the office first thing in the morning and you would think they would be disgusted....NOPE!! They said, "aww darlin, its JUST a field mouse" (not at 4-5 inches PLUS tail) "theres nothing we can do, thats how those lil varmints work, they get in anyway they can".........Needless to say I moved out 24 hrs later!! It worked out perfectly because they had not given me a new lease to sign and my lease was up May 31. Their response told me that they knew that there was a mouse problem. I didnt have any bugs and kept a pretty clean kitchen... The rodent problem explains the electrical fires in the complex in the past. Ironically enough, a month after I moved out, i got a call from a friend in the complex who told me that my building had an electrical fire. I have noticed that Knollwood has renovated the OUTSIDE of the buildings....the problem is INSIDE...what is the point of putting a new outside on an OLD building...The plumbing and wiring need to be replaced!!

DO NOT RENT HERE!!

Your thoughts? Post a response to this review. Display my response: with my username anonymously Responses appear below reviews and one response per user is permitted.

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

   Free estimates on moving trucks      Find apartment share/roommates