Mission Brentwood
  (formerly Archstone Brentwood)

Office staff doesn't care From: -Anonymous- Date posted: 12/19/2006 Years at this apartment: 2006 - 2006   Ever since the new staff has taken over, it's nearly impossible to get them to respond to anything. You're constantly told that they are under staffed and will get to your problem as soon as possible. It usually takes almost a week for them to do anything. The noise has gone up recently. Not because of the residents, but the staff going around hanging all the new signs at all hours of the day and night. I have many friends in the complex who have been having similar problems. The staff seems nice and will tell you they understand and will take care of it, but never do. They tell residents "the manager will call you and make sure everything is ok". To date, I haven't even met the manager. You rarely even get a call back. I haven't even officially been told there is new management. If things don't improve, I will definitely be finding a better complex.

Recommended: NO Overall Rating

Parking: Maintenance: Construction: Noise:

Grounds: Safety: Office Staff:

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