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Preserve at Brentwood Apartments

370 Oakley Drive, Nashville, TN 37211
43%
88
Reviews
43%
% Recommended
57%
City Average
09/18/14
Resident

Greedy and Dishonest. Pet owners beware!! I paid a $300 non-refundable deposit and $18 a month to live in my 2-bedroom with my 9 lbs. dog. My dog did have an accident in one spot in the 1,200 sq. ft. apt.… Full Review ▶

07/15/14
Resident

I am sad to see this complex go down hill to this point. I loved it the first year and several employees have left. I have seen many problems, reported them to management over and over and nothing is ever handled… Full Review ▶

06/04/14
Resident

I have lived at the Preserve for almost 4 years. A part of me is sad that I will soon be moving, but my time at the Preserve was time well spent. My apartment was not "updated" (although even the ones… Full Review ▶

03/07/14
Resident

Lived here for two years. The staff was great while Julie was there but it went downhill from there. Upon move out they took nearly $700 for "carpet replacement". In other words, they are trying to charge me for normal wear… Full Review ▶

01/21/14
Resident

We moved to The Preserve a few months ago. Besides normal apartment issues we absolutely love it. Anywhere you go you will have your typical apartment problems. The staff and maintenance are super nice and very easy to work with. They… Full Review ▶

12/17/13
Resident

Nice apartment community to live in. Its got good floor plan for all tyoes of apartment =, lot of sunlight . ONly issue I had was of insect (especially cockroaches) in summer days Else this is gret community to stay Full Review ▶

07/31/13
Resident

I really enjoyed living at The Preserve for the past two years. The staff is incredibly friendly, and the facilities are always kept very clean. The gym and pool atmosphere are VERY nice, and among the best I've seen for apartment… Full Review ▶

07/19/13
Resident

DO NOT RENT AT THIS APARTMENT COMPLEX. You will be very disappointed. They will continue to nickle and dime you throughout your lease. You will have vague and undefine charges on your bills. The staff is horrible to work with! There… Full Review ▶

03/07/13
Resident

When I first moved to the Preserve, I signed a 1 year lease. I unfortunately had to buy out of my lease after 6 months because of my job situation. The office staff was incredibly kind, understanding and helpful throughout the… Full Review ▶

02/19/13
Resident

One word to describe my year of living at the Preserve at Brentwood: HORRIFIC!!! -DANGER. During my stay at the Preserve at Brentwood, there were multiple break-in s to both apartment units and automobiles. The gate functioned properly approximately 15% of… Full Review ▶

02/15/13
Resident

Great customer service! Very friendly staff that worked with me through the move out process. Excellent pool. Very nice rooms. Loved living there. Full Review ▶

02/12/13
Resident

I LOVE living at the Preserve. Couldn't ask for better location! Staff is always friendly & courteous! The grounds are beautiful. Full Review ▶

02/07/13
Resident

The Preserve may look like a nice community but it's far from it. The staff treat the tenants like children and have no appreciation for the people who pay their salary by living there. The pool also looks very nice but… Full Review ▶

02/01/13
Resident

We've lived at the Preserve at Brentwood for two years. We left because we are relocating out of state. While some of the bad reviews were extreme, they all make valid points. #1 - Rent. We got a great deal on… Full Review ▶

11/14/12
Resident

Honestly the worst apartment ive ever rented!! Im not even exaggerating a tiny bit preserve should be called the dumps of brentwood bugs robberies, perverts you name it they let other tennants get away with anything just so they can keep… Full Review ▶

11/12/12
Resident

Noisey they will not do anything about my loud ugly neighbors since they are to broke to go to the club or bar they do it at home in a apt.. Where we have to listen to it.. Ive called over… Full Review ▶

10/24/12
Resident

The Preserve at Brentwood is the worst apartment complex that I have ever encountered. If you are relocating to the Nashville area, please do your due diligence and do not make the same mistake I did by living here. First, it… Full Review ▶

10/05/12
Resident

I have been living at the Preserve of Brentwood for 4 years. This is my last! They always agreed to keep my rent the same from each year but the REST of my bills increased! Water went from $20 per month… Full Review ▶

07/15/12
Resident

I cant wait to leave here in just a few months my lease will be up and they wont be able to raise my overpriced rent even higher, place is garbage you are paying for little a apartment with generic upgrades… Full Review ▶

06/11/12
Resident

We rented a 3 bedroom, upgraded, bottom floor apartment (there are 3 levels in each building). The upgraded apartments are nice - crown molding, granite countertops in kitchen, upgraded cabinets, light fixtures & blinds. We also had a closet organizer in… Full Review ▶

01/25/12
Resident

I currently live at the Preserve. I have been looking to move simply because my rent is going up. I have been looking at ratings for other apartments and out of curiosity thought I would see what people were saying about… Full Review ▶

01/12/12
Resident

Didn't have many problems besides occasionally having bugs, which we would tell the office and they would have the apt. sprayed. There was one major issue where our rent check was lost and were accused of not paying, but luckily had… Full Review ▶

09/01/11
Resident

It was a very nice apartment compl.ex. I never had any serious problems with the apartment. The few minor issues I encountered (running toilet, out of town neighbors smoke detector going off) were addressed immediately. The staff was always super-friendly. During… Full Review ▶

08/25/11
Resident

On my way Outta the preserve after a year, first of all apt is way overpriced boring white walls carpeting that looks like it came from subsidized housing complexes, guess u could say yea well the pool !! Well the pool… Full Review ▶

06/27/11
Resident

These apartments are way overpriced and have many issues regarding black mold. I saw dehumidifiers and blower fans not only the building I lived in but several other buildings nearby. Full Review ▶

06/22/11
Resident

The Preserve at Brentwood is one of the nicer places in its area. However, it should be noted that the staff fabricates refurbishments at the end of a lease in order to justify their jobs and retain partial amounts of a… Full Review ▶

04/24/11
Resident

The place is overpriced for what you get in the apartment. The carpet is crappy, heating system decides when it wants to work,and staff and maintenance harass you. Full Review ▶

08/18/10
Resident

My husband and I lived at The Preserve for a year and loved it. The staff is quick to answer any questions and deal with issues. The grounds are well-maintained and the amenities are great. We highly recommend The Preserve! Full Review ▶

06/03/10
Resident

I have lived here nearly three years. In that time I have found the staff to be incredible friendly and helpful, and I love my apartment. If something needs fixing, such as a backed up tub, I put in a request… Full Review ▶

08/24/09
Resident

I lived at Preserve for one year, i do not have any complaints. Place was really nice, management team is good and they are very helpful. The only drawback - this place is expensive, if you can afford this is a… Full Review ▶

07/13/09
Resident

I really like the preserves although I have only been there for a couple of weeks. the only problem is when i first moved in it smelled like smoke and i think that the smell is still there. Other than that,… Full Review ▶

05/05/09
Resident

I moved into the Preserve in 2004. It was still a nice place then. It quickly went downhill, by 2006 it was nothing but an overpriced slum. The difference in living in a building surrounded by drunks, homeless people and crazies… Full Review ▶

04/30/09
Resident

This is not a good place to live. It looks nice on the outside, but all of that is a facade. There have been a lot of burglaries lately, at least three that I know of in the last few months.… Full Review ▶

04/29/09
Resident

My husband and I moved to Nashville awhile ago and didn't know where to live or what area. We found The Preserve at Brentwood and were so excited and happy with our decision to rent here. The staff is always friendly… Full Review ▶

04/16/09
Resident

We have lived here for over a year and absolutely love it! The staff is courteous and when we need something done, they take care of our request immediately. We love the pool and workout area. It feels like we live… Full Review ▶

04/13/09
Resident

Beware of moving into a ground-floor apartment in this complex! We've been here for only 3 months, and there have been 3 break-ins (that we know of). They happened in buildings three, six, and nine. We are in building two, so… Full Review ▶

03/31/09
Resident

My main problem is pets, as they do not fine for people leaving pet feces in the grass. The secondary problem is water is rigged as you will always pay a certain amount, independent of your usage. Third the gate is… Full Review ▶

02/06/09
Resident

I lived at the Preserve for 7 Months. I give the Preserve Two Thumbs down for the following reasons: 1) They charge an extra months rent when you dont give a 60 day notice. They took me to court over this… Full Review ▶

02/06/09
Resident

We've lived at the Preserve for 2 years, and really enjoy it. The staff is always friendly and nice. I've lived in a lot of apartments in Nashville, and these guys DO charge more, but the level of service and quality… Full Review ▶

12/15/08
Resident

I just moved in back in September and so far I love it. Any time I go into the office the staff is always nice. I live alone and I haven't felt this safe living in Nashville ever. I pay a… Full Review ▶

07/22/08
Resident

I was staying there and overall bad experience. 1) They dont have a water meter ---so expect a very high water bill - 70$/month 2) Very rude staff 3) If you move out early, they charge you not only move out… Full Review ▶

07/06/08
Resident

The reason the previous reviewers apartment is so hot is because of the piece of crap air unit this place has and being on top doesn't help with the sun baking the roof. I had a ground floor unit and had… Full Review ▶

05/31/08
Resident

I adore living at the Preserve. The ground are gorgeous. I always feel safe. I am completely surprised about how quiet the apartments are, especially considering almost everyone in my building has dogs. The staff has been overly helpful about everything,… Full Review ▶

05/22/08
Resident

I have lived at the Preserve for almost a year and I have no complaints. Any maintaince problems I had were addressed immediately! I think the office staff are friendly and respectful. I have always felt extremely safe here and for… Full Review ▶

05/16/08
Resident

The staff at preserves have been extremely rude and very judgemental definetly advise not to live here. Full Review ▶

04/19/08
Resident

I really appreciated the quick and efficient way that Rita, and the crew at The Preserves of Brentwood allowed us to stay at the Guest Suite, and pull ourselves together after our devastating house fire. I have never been treated so… Full Review ▶

04/03/08
Resident

I think too many people use this site to vent. I lived at the Preserve for ten months and I never had a problem. The staff was always courteous and Jana even went as far as helping me out when she… Full Review ▶

02/28/08
Resident

First off let me say this.... I have just read the previous reviews and I am confused. What is wrong with these people?! Why would anyone allow a hole in their bathroom that drips water on them stay there for an… Full Review ▶

08/01/07
Resident

I lived in a third floor 1BR (in the #12 building at the top of the hill) for one year. I'm moving due to starting law school in another state, but if I was staying in Nashville I'd be looking for… Full Review ▶

07/18/07
Resident

On the surface, the preserves look very appealing to the eyes. However, looks in this case are deceiving. I have lived in two different apartments in the complex. The first building was infested with huge roaches. They looked like hot wheels… Full Review ▶

06/19/07
Resident

The Preserve is one of Nashville's worst and highest priced. There is NO parking after 4pm, they use an independent service for the water/sewer costs which is extrememly expensive- I had a 1BR and only stayed there 3 times a week… Full Review ▶

05/30/07
Resident

This used to be one of Nashville's premier apartment communities. But recent management has caused it to become very undesirable. The rental rates now equal a house payment...the parking is terrible...they spend money on useless projects (painting the mailroom), while HVAC… Full Review ▶

04/18/07
Resident

Please take my advice and do not move into this apartment complex. The Management the worst I have seen yet. We have called them on numerous occasions about maintenance that needed to be done in our apartment. We would have to… Full Review ▶

04/11/07
Resident

I lived there for over a year and the management is the rudest management I've encountered. If you need maintenance for anything, even if it is something they've caused or routine, they would leave you a note indicating that the problem… Full Review ▶

04/09/07
Resident

My wife and I have lived here 3 months now, and love it. The grounds are always maintained, and the staff is very friendly. Might be a bit overpriced, but we love the location, so it's no problem. My only complaint… Full Review ▶

04/02/07
Resident

The management is very moody one day all smiles the next day hard pressed for a word or two. The manager herself trys to act corporate but needs to loosen her collar a bit more. I mean cut me a break… Full Review ▶

01/08/07
Resident

Unprofessional rude staff, terrible parking, when residents cant find a parking they just park anywhere, on the grass, in the middle of the lanes, carwash area, handicap areas. I still havent figured out the water bills, all I know is they… Full Review ▶

12/16/06
Resident

The Preserve has been a wonderful place to live. We moved in almost two years ago & have loved our stay here. We recently bought a home & just moved from the Preserve & it was almost sad to say goodbye!… Full Review ▶

12/15/06
Resident

I have lived here since August and have always received outstanding service from the management and service technicians. We have only had occasional things that needed fixing, but they are always prompt with addressing the issue. Just yesterday, I realized we… Full Review ▶

11/15/06
Resident

Quite honestly, this place looks great with the landscaping and such, but other than that there isn't much positive.

First, the office staff is completely unprofessional. Double and triple check your lease and any renewal as there will be specific dollar… Full Review ▶

09/22/06
Resident

This is a great place in a great area. The parking is kinda bad in certain areas. But the location and the quality of the apartments is hard to find. The majority of people here are young professionals. The grounds are… Full Review ▶

06/29/06
Resident

For reasons out of my control, I had to cancel the hold on my apartment but was not able to get my deposit back, even though it had been less than 72 hours. I finally convinced them to refund me $50,… Full Review ▶

05/16/06
Resident

I have not had any problems with noise or distruption. Everyone seems to be very nice and friendly. Parking is a little hard to get sometimes, depending on which building you are in. But overall, a great place to live. Rooms… Full Review ▶

04/17/06
Resident

I have been here for almost 6 years. There have been several management changes but that's all part of apt. living. The grounds are kept up and always look very nice. The 2 pools are nice and kept clean. As for… Full Review ▶

03/29/06
Resident

I've lived at the Preserve for nearly two years.

Negative -

1. Roomate's car broken into.
2. Gate access consistantly not working.
3. Hassle of complete roofing/painting job.
4. Parking lamp lights destroyed.
5. Management changes - lease dates, rate qutoes never consistent. We are… Full Review ▶

01/27/06
Resident

Well, if you want to live next door to 5 college aged "kids" playing the game "frat boys gone wild" then move to The Preserve at Brentwood. All times of day or night you can here people coming & going blaring… Full Review ▶

12/15/05
Resident

Parking at the preserve after work is a joke. I've never seen a parking lot more poorly laid out. Depending on your building, you may be walking as far as three buildings away to find an empty space. It's sad when… Full Review ▶

11/13/05
Resident

We lived at the Preserve for 6 years through several managements. All of them were great, always took care of what we needed.

Let me break down everything else by category.

(Grounds and trash)
The grounds are always kept up and looking good. There… Full Review ▶

08/16/05
Resident

I've lived in The Preserve for a year now and it is by far the nicest apartment that I've ever had. The apartments have a ton of space and were very clean when I moved in. The grounds are the best… Full Review ▶

08/05/05
Resident

I have lived at the Preserve for 2 years now. Generally, I have truly enjoyed my time here, however, the staff could be a little more helpful in how they resolve problems once they are made aware of them.

Some areas of… Full Review ▶

10/07/04
Resident

I recently moved to Nashville from NY- and knew that the Presreve was my first choice for living. The apartment was spacious and well lit. My location is quiet and peaceful for the most part. The staff has been so friendly… Full Review ▶

10/06/04
Resident

The Preserve is a great place to live. They have had MANY changes but a lot of them were out of the hands of the staff in the office. Any time I have had a maintenance issue the guys were always… Full Review ▶

10/01/04
Resident

This complex has been sold 3 times. The 2nd owners and management company did a great job. They made many promises and met each one of them. It has been sold to a new owner and the complex is going downhill… Full Review ▶

06/09/04
Resident

Great... move in to The Preserve. Over 9 months after I moved out, the management threatened to put a claim on my credit report because I supposedly owed them money and refused to pay. I played phone tag with the manager… Full Review ▶

04/24/04
Resident

God forbid you have anything go wrong on the weekend. They consider pretty much everything a non emergency on the weekend. I have never been in an apartment complex that did not service it´s tennants on the weekend. Full Review ▶

03/25/04
Resident

I have lived at the Preserve for 4 years. I have loved it and now that RAM Management has taken over, everything has gone wacko. The staff insists that it´s the actual OWNERS of the properties but RAM inforces the owner´s… Full Review ▶

03/22/04
Resident

They have hidden cost woven into their lease agreements. Watch out! They try to charge you for everything they can and they are not well organized. For the money, I would look elsewhere. Full Review ▶

01/05/04
Resident

I´ve lived here for two years and now that I am getting ready to move, they want more money. I have been month-to-month for 4 months now and I have given a 30-day notice of my leaving. They require a 60-day… Full Review ▶

10/03/03
Resident

The apartment buildings are POORLY constructed! The windows are CHEAP and let in hot & cold air. The office staff is nitpicking and demanding! I have lived here for over a year and can?t believe how demanding the office staff is… Full Review ▶

09/25/03
Resident

I lived there quit some time and I have to agree it´s pricey for the location (its a block away from high crime areas). The layout is particularly good but the carpet, flooring, outlets, etc..are poor. The maintenance and staff is… Full Review ▶

06/17/03
Resident

Do not waste your time! For this price you can live in a lot better quality establisment. I lived here for two years and it was great at first...then reality set in and I realized I was in hell, seriously. The… Full Review ▶

05/15/03
Resident

Words cannot describe the terrible experience that I had. The Apt was a complete mess and the appliances were in terrible condition. The staff was more inclined to talk on the phone with a boyfriend than help out a resident. The… Full Review ▶

04/14/03
Resident

I´ve lived here since December 2002 and this is my 5th apartment in 9 years. The staff is wonderful, they have even gone to walk my dog in the day when I couldn´t get home fast enough. The maintenance issues are… Full Review ▶

04/14/03
Resident

It seems since the new staff has taken over that things tend to get done. I have never seen maintenance actually get things done so quickly. Everyone is really friendly and very professional. I would recommend the Preserve to any one… Full Review ▶

03/26/03
Resident

The quality of the apartments are not good: the windows don´t remain open, the walls are thin and the fixtures are cheap. The old management was great, but the new people are not responsive and are demanding. If you are going… Full Review ▶

06/27/02
Resident

If you are looking for a nice place to live and are willing to pay a little extra, try looking in the Cool Springs area. The Preserve location is too near a high crime area. Full Review ▶

06/22/02
Resident

These apartments are awesome..and the staff is what makes them so wonderful.

Elizabeth, Amy and Krista are always there to do whatever it takes to make you happy!

Keep up the good work Girls, If it hadnt been for… Full Review ▶

02/02/02
Resident

If I hadn´t decided to buy a house, I would still be happily living there! Spacious floorplans, attractive apartments, nice location, very reasonably priced, etc. I´ve lived in more expensive places in Nashville, and I would choose the Preserve over them… Full Review ▶

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