The Knolls

The Knolls is recommended by:
66.0%
Overall Rating
3.28 out 5
Parking:
3.88 of 5
Maintenance:
4.06 of 5
Construction: 3.25 of 5
Noise:
3.72 of 5
Grounds: 4.00 of 5
Safety: 3.34 of 5
Office Staff:
3.16 of 5

220 Knolls Place
Nashville, TN 37211
615-331-7600
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Good luck with this place

From: pianogal84
Date posted: 12/1/2007
Years at this apartment: 2006 - 2007
User Response is available. 1 response

 
Maybe I should wait and write this after they fix my air conditioner, but it took them 3 months to fix my leaky roof so I doubt the A/C will be repaired much quicker. My 448 sq ft is not really worth the rent. I thought it would be enough for just me, but it is quite small. The girl who has been answering the phone at the office is quite rude. I can't wait until my lease runs out.

EDIT: They fixed the A/C within 24 hours of my 4th complaint (over a period of 6 days) and I got an apologetic call from the new apartment manager. I still don't plan to stay there any longer than my lease requires, but I guess there may be worse places out there.

If the friendliness of the staff is the least bit important to you-- don't consider this place. There are much better choices in the area.

Recommended: NO
Overall Rating
2 out of 5
Parking:
4 of 5
Maintenance:
3 of 5
Construction: 2 of 5
Noise:
3 of 5
Grounds: 4 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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User Responses

From: Anonymous Date: 01/25/2008
I have had the same problem with the staff! Megan is rude! I think she thinks she runs the place or something. That is why her title is Assistant manager not manager! Anyway......the maintenance staff has been great for any probem I have come across! they are very small apartments but they pay water and you get your washer/dryer. That is a perk!
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