Willow Grove Apartments
#13,871 #81 #343

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Willow Grove Apartments

308 Plus Park Boulevard, Nashville, TN 37217
(175 Reviews)
$961 - $3,214/mo
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Floor Plans & Pricing

1 Bedroom

The Cedar - 11B

1 Bed, 1 Bath | 750 sq. ft.

$1,188 - $1,931

6 Available Units

See Floor Plan Details

The Elm 11A (Junior 1 Bedroom)

1 Bed, 1 Bath | 500 sq. ft.

$961 - $1,624

2 Available Units

See Floor Plan Details

2 Bedrooms

The Birch - 2.15A Townhome

2 Beds, 1.5 Baths | 1,050 sq. ft.

$1,479 - $2,070

See Floor Plan Details

The Cypress - 2.15B Townhome

2 Beds, 1.5 Baths | 1,162 sq. ft.

$1,483 - $2,359

See Floor Plan Details

The Maple - 21.5A

2 Beds, 1.5 Baths | 980 sq. ft.

$1,531 - $2,127

See Floor Plan Details

3 Bedrooms

The Magnolia - 3.25 Townhome

3 Beds, 2.5 Baths | 1,395 sq. ft.

$2,048 - $3,214

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D+
D+

Renter Ratings

B-

Review Ratings

Noise

3.5

Grounds

3.0

Safety

3.0

Office Staff

3.0

Maintenance

2.5

Neighborhood

3.5

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

2

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
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Willow Grove Apartments Reviews

(174)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident ā€¢ 2021 - 2024

2/8/2024

Family friendly community

The community is in a quiet location next to school that my children attend. We like all of our neighbors and enjoy the swimming pool during the summer. I like that our toddlers have a playground outside of our building and the resident events theā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2021 - 2023

    4/26/2023

    Great place if you enjoy awful management and trash littered everywhere!

    Worst experience I have ever had renting. I gave them the benefit of the doubt as it began as a fairly cheap option in what seemed like a fairly nice complex. Turns out, management does not care once you have signed to a long termā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2020 - 2021

    9/4/2021

    FIRST AN INFESTATION OF ROACHES NOW A MOUSE !!!! This is beyond me DONT MOVE HERE !! OFFICE STAFF IS EXTREMELY RUDE AND UNHELPFUL AND ALWAYS THREATENING PEOPLE WITH EVEICTIONS WHEN THEY STEAL MONEY AND TAKE ADVANTAGE OF RESIDENTS

      Review Author Icon

      Resident 746965

      Verified Resident ā€¢ 2018 - 2020

      2/24/2020

      Space is great, most units updated. My biggest complaints are the laundry facility not ever having enough working washers and dryers. Second biggest complaint is I feel like my unit is falling apart. The floors have soft spots, counters sag, and the plumbing seems likeā€¦Ā See More >
        Manager

        3/13/2020

        Willow Grove Apartments
        Thanks for the feedback. We would happy to help with your specific concerns. We encourage you to stop by the office and speak with our Management Team so we can determine if there is a solution to the flooring problem in your apartment.
        Review Author Icon

        Resident 739789

        Verified Resident ā€¢ 2019 - 2020

        1/27/2020

        Below my expectations. I have had numerous leaks, cabinets with warped wood that my appliances fall over in, staff that come in to tend my leak requests and leave the lights on all day. Im not one to complain, but the leaks are out ofā€¦Ā See More >
          Manager

          3/13/2020

          Willow Grove Apartments
          We are sorry to hear your experience has been unpleasant so far and would love the opportunity to turn things around. Please reach out to a member of our corporate team at 515-645-9268. Thank you,
          Review Author Icon

          anonymous

          Resident ā€¢ 2019 - 2020

          1/9/2020

          I moved into Willow Grove November of 2019. I love my apartment. It is a one bedroom. The only downfall is it doesn't have a washer and dryer. So far, the maintenance has been great and quick to respond. I had a great experience movingā€¦Ā See More >
            Manager

            1/24/2020

            Willow Grove Apartments
            Thank you for your positive review of our community. We appreciate you as a resident at Willow Grove. Please feel free to reach out to the office if you need anything.
            Review Author Icon

            natedav

            Resident ā€¢ 2017 - 2019

            11/30/2019

            Hands down, the worst apartment management I've experienced in my ~17 years since I graduated high school and moved out on my own. The practices of BH Management (current management as I write this, and when I lived there) at Willow Grove go beyond negligent,ā€¦Ā See More >
              Manager

              12/3/2019

              Willow Grove Apartments
              Hello Nate, We are sorry to hear that your experience at our community has not met your expectations. Please know that we are happy to address any of our residents' concerns when brought to our attention. We invite you to contact the office so we can address any outstanding issues or discuss any charges you wish to dispute. Sincerely, Willow Grove Apartments
              Review Author Icon

              Resident 721211

              Verified Resident ā€¢ 2019

              11/25/2019

              Move in process has been unprofessional. Apartment has other people's hair in the bathroom. Two drawers are broken. No one showed me to the apartment. Not sure how to work the fireplace because no one communicated it with me. The pin for my secure doorā€¦Ā See More >
                Manager

                12/3/2019

                Willow Grove Apartments
                Hello, We are sorry to hear that your move in experience at our community has not met your expectations. Please know that we are happy to address any of our residents' concerns when brought to our attention and invite you to come in so we can discuss any needs you may have and take care of them. Sincerely, Willow Grove Apartments
                Review Author Icon

                anonymous

                Resident ā€¢ 2019

                10/25/2019

                PLEASE READ BEFORE EVEN THINKING ABOUT LIVING HERE. I had two weeks before starting my new job in Nashville coming in from out of state. This is basically the only place that had somewhere available within the time frame. The website looked great, the photosā€¦Ā See More >
                  Manager

                  10/28/2019

                  Willow Grove Apartments
                  We are sorry to hear about your experience and would be happy to discuss with you and review your charges. Please feel free to reach out to the management team.
                  Review Author Icon

                  Resident 700129

                  Verified Resident ā€¢ 2019

                  9/26/2019

                  Why ecperience is okay i didn't have any problem here it is a nice place to live . manager in office take care of her people in thid community she can talk to about anything going wrong in your apartment and move make sure youā€¦Ā See More >
                    Manager

                    10/1/2019

                    Willow Grove Apartments
                    Wow-thank you for your 5 star review. It's great to hear that you have had a great experience at Willow Grove. We hope to continue to make you happy for many years to come.
                    Review Author Icon

                    Resident 698331

                    Verified Resident ā€¢ 2019

                    9/23/2019

                    Well while applying there was a issue with the site so I was unable to lock in initial price quote, even after Crystal promised to honor it. I have been by two day to pick up mailbox keys and was unable to get them. Theā€¦Ā See More >
                      Manager

                      10/1/2019

                      Willow Grove Apartments
                      Thank you for your review and we hope all your issues have been resolved. We apologize for any inconvenience. Sincerely, Team Willow Grove
                      Review Author Icon

                      Resident 695700

                      Verified Resident ā€¢ 2018 - 2019

                      9/16/2019

                      Overall the place is ok....we moved here because we were new to town and living In a hotel so anywhere was better...the move in process was simple and quick....only thing is these apartments are OVERPRICED!!!! rent is 1236 for a 2 bedroom 2 bath butā€¦Ā See More >
                        Manager

                        10/1/2019

                        Willow Grove Apartments
                        Thank you for your review and we appreciate your feedback. Please feel free to reach out to the management office to discuss any specific concerns we can assist you with. Sincerely,
                        Review Author Icon

                        Resident 693933

                        Verified Resident ā€¢ 2019

                        9/11/2019

                        Be sure to take pictures of everything when they're giving you the tour and if you decide to move in make sure you take pictures afterwards. Also be sure to know what comes with your apartment and what doesn't along with extra fees.

                          Manager

                          10/1/2019

                          Willow Grove Apartments
                          We appreciate you sharing helpful tips for new residents. Thank you so much for your continued residency. You are truly valued and we thank you for sharing your great experience with Willow Grove.
                          Review Author Icon

                          Resident

                          Resident ā€¢ 2019

                          9/10/2019

                          My experience here so far has been terrible. The community is poorly managed. Office hours are always changing. There is no access to the so called amenities. The apartments are poorly constructed. You can hear everything your neighbors do. Would not recommend to anyone.

                            Manager

                            10/1/2019

                            Willow Grove Apartments
                            Thank you for your review and we appreciate your feedback. Please feel free to reach out to the management office to discuss any specific concerns we can assist you with. Sincerely,
                            Review Author Icon

                            Resident 689885

                            Verified Resident ā€¢ 2019

                            9/4/2019

                            Willove Grove is my first apartment I've rented and overall it's just a few complaints and the staff is very helpful with getting my complaints fixed it becomes a little nosey when Police ride by with sirens on and with traffic but I cant Complain

                              Manager

                              10/1/2019

                              Willow Grove Apartments
                              We appreciate you sharing your review. It's great to hear that you are pleased with our staff and maintenance. We appreciate you as a resident and hope to have you with us for many years to come.
                              Review Author Icon

                              Resident 677953

                              Verified Resident ā€¢ 2019

                              8/13/2019

                              Although the staff responds quickly to issues, move in should have had less issues than to begin with. Broken or less than satisfactory fixtures, appliances, and doors. Floors should have been cleaned before move in. Maintenance responds in a timely manner but does not finishā€¦Ā See More >
                                Manager

                                10/1/2019

                                Willow Grove Apartments
                                Thank you for your review and we appreciate your feedback. Please feel free to reach out to the management office to discuss any specific concerns we can assist you with. Sincerely,
                                Review Author Icon

                                anonymous

                                Resident ā€¢ 2019

                                8/10/2019

                                TWO WORDS: STAY AWAY. Management is rude, maintenance enters whenever they want without letting you know which is a huge invasion of privacy. According to my lease, no one is allowed to enter my apartment unless there is an emergency. I've also called police numerousā€¦Ā See More >
                                  Manager

                                  10/1/2019

                                  Willow Grove Apartments
                                  Thank you for your review and we appreciate your feedback. Please feel free to reach out to the management office to discuss any specific concerns we can assist you with. Sincerely,
                                  Review Author Icon

                                  Resident 672730

                                  Verified Resident ā€¢ 2019

                                  8/2/2019

                                  The process of my fianc? and I moving into this complex (Willow Grove) was super quick and easy. Our complex takes pride in the look and cleanliness of the property and any questions are answered promptly (24-48 hours). The incorporation of community apps makes communicatingā€¦Ā See More >
                                    Manager

                                    10/1/2019

                                    Willow Grove Apartments
                                    Thank you so much for sharing your experience! We love to hear how happy you are with your home. You are truly valued and we thank you for sharing your great experience with Willow Grove.
                                    Review Author Icon

                                    Resident 663659

                                    Verified Resident ā€¢ 2019

                                    7/11/2019

                                    I love it here. It onley takesm 15 min. to get to work. The staff is friendly and courteous. I feel safe living here. I am convenient to restaurant's and shopping. And not to mention convenient to Downtown Nashville.

                                      Manager

                                      10/1/2019

                                      Willow Grove Apartments
                                      Wow-Thank you for the 5 star review. It's great to hear that you are enjoying your new home. We hope to have you as a member of our community for many more years.
                                      Review Author Icon

                                      Sam_M773

                                      Resident ā€¢ 2019

                                      5/29/2019

                                      I have live all over the Nashville area in apartments for the past 20 years,and I can say without a doubt this community and staff,from the wonderful ladies in the office to the gentleman that work on my apartment when needed go above and beyond.ā€¦Ā See More >
                                        Manager

                                        10/1/2019

                                        Willow Grove Apartments
                                        Wow-Thank you for the 5 star review. It's great to hear that you are enjoying your new home. We hope to have you as a member of our community for many more years.
                                        Review Author Icon

                                        LeAnne_N

                                        Resident ā€¢ 2019

                                        5/29/2019

                                        I have lived here for little under a year and i love it. Being single and new to Nashville the girls at the front are amazing. They make sure I'm ok and I have everything I need. I always feel safe. My only complaint isā€¦Ā See More >
                                          Manager

                                          10/1/2019

                                          Willow Grove Apartments
                                          Thank you for the 4 star review. It's great to hear that you are enjoying your new home. We hope to have you as a member of our community for many more years.
                                          Review Author Icon

                                          anonymous

                                          Resident ā€¢ 2017 - 2019

                                          5/28/2019

                                          This is the worst apartment complex I've ever lived at. Hands down I can go on & on of just the piece of crap this place is. The front desk staff was a joke. They always treated my wife very rudely but they treated meā€¦Ā See More >
                                            Manager

                                            5/29/2019

                                            Willow Grove Apartments
                                            Thank you for your rating. We are sorry our community did not meet your expectations. We would be happy to discuss this further with you and can be contacted at mgr.willowgrove@bhmanagement.com. We would love to see our rating and your opinion of us improve! Thank you, Team Willow Grove
                                            Review Author Icon

                                            Resident 643899

                                            Verified Resident ā€¢ 2018 - 2019

                                            5/23/2019

                                            No easy way to get to walkable neighborhoods. Monthly charges for services you'd be fine without but you have to pay for. Small laundry room. Maintenance is typically quick to respond. Neighbors are friendly.

                                              Manager

                                              5/29/2019

                                              Willow Grove Apartments
                                              Hello and thank you for the review. We'd be happy to help you out with directions, maybe we can offer some suggestions that make transportation easier. Please feel free to stop in the office and chat! E would also be happy to review any services the lease provides. We're starting to offer washers and dryers in certain floor plans, we could also discuss if this works for your unit. Sincerely, Team Willow Grove
                                              Review Author Icon

                                              Resident 634341

                                              Verified Resident ā€¢ 2010 - 2019

                                              11/6/2019

                                              One thing to remember is that these apartments are owned by a cooperation which means if you like it here, that's a plus, but their main focus is making money and if that means nickel & diming you with extra fees which use to beā€¦Ā See More >
                                                Manager

                                                5/29/2019

                                                Willow Grove Apartments
                                                Thank you for the review! It's awesome to have our long term residents still with us after a decade! We have a great team that takes care good care of Willow Grove but we appreciate residents like you letting us know anytime you see something needing attention. Please let us know whenever you have a need! Thanks again,
                                                Review Author Icon

                                                Resident 629310

                                                Verified Resident ā€¢ 2019

                                                4/19/2019

                                                Ive had a really wonderful experience so far living at Willow Grove. The staff is incredible and very helpful. Dana is a pleasure to work with and she will do anything she can to make sure you have a great experience!

                                                  Manager

                                                  5/29/2019

                                                  Willow Grove Apartments
                                                  Thank you for the great review! We're glad to hear you are happy and that Dana made your experience even better! Thanks again! Team Willow Grove

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry On-Site
                                                  • Washer/Dryer Connections
                                                  Pets
                                                  • Dogs Allowed
                                                    Fee: $300. Rent: $25. Restrictions: Breed restrictions may apply.. Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Fee: $300. Rent: $25. Pet Limit: 2
                                                    Less Info
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                                                  Other
                                                  • Additional Storage
                                                  • Air Conditioner and Heat
                                                  • Bark Park
                                                  • Fitness Center
                                                  • French Doors
                                                  • Gas Fireplaces
                                                  • Grilling Area
                                                  • Hardwood Flooring
                                                  • On-Site Management
                                                  • Online Resident Services
                                                  • Pet Friendly with Breed Restrictions
                                                  • Playground
                                                  • Private Balcony/Patio
                                                  • Renovated
                                                  • Resident Clubhouse with Coffee Bar
                                                  • Resort Style Swimming Pool with Sundeck
                                                  • Valet Trash Service
                                                  • Walk In Closets
                                                  • Yoga Studio
                                                  • keyless august door locks & smart alarm system
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                                                  Leasing

                                                  Welcome to Willow Apartments located in Nashville, Tennessee. Have you dreamed of a neighborhood where you were surrounded by lush landscaping and tree lined streets, yet only moments away from the metropolitan lifestyle of fine dining, shopping and the best live music that Nashville has to offer! We are centrally located close to Green Hills Mall, 100 Oaks Mall, Opry Mills Mall, Nashville Sounds Baseball Stadium, the Nashville Zoo, Third Man Records, Midtown Nashville and more! Willow Grove offers one, two and three-bedroom pet-friendly and well-appointed floor plans that include washer and dryer connections, ceiling fans, large closets and more. Our newly renovated apartment homes also include new flooring and lighting packages. We are certain that we have an apartment that will perfectly fit your lifestyle. Apply online today!
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 08:30 AM - 05:30 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  BH Management Services, Inc.

                                                  D+
                                                  D+
                                                  Communities
                                                  241

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 175 number of votes by renters, Willow Grove Apartments is currently rated 3.4 out of 5 stars.
                                                  Willow Grove Apartments is rated 3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                  Willow Grove Apartments is rated 2.5/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  Willow Grove Apartments is rated 3.5/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                  Willow Grove Apartments is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                  Willow Grove Apartments is rated 3.5/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                  Willow Grove Apartments is rated 3/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                  BH Management Services, Inc.
                                                  Dogs Allowed
                                                  Fee: $300
                                                  Rent: $25
                                                  Restrictions: Breed restrictions may apply.
                                                  Pet Limit: 2
                                                  Cats Allowed
                                                  Fee: $300
                                                  Rent: $25
                                                  Pet Limit: 2
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1.5 Baths
                                                  3 Beds, 2.5 Baths

                                                  Check Availability

                                                  Willow Grove Apartments

                                                  March 2024

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                                                  Willow Grove Apartments is a 500 - 1,395 sq. ft. apartment in Nashville in zip code 37217. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $961 - $3,214. Nearby cities include New Baden, Brentwood, Antioch, Cane Ridge, and Hermitage.

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