Mill Creek Apartments
5249 Us Highway 277 S, Abilene, TX 79605
325-695-0671  save favorite
AVERAGE RATING
recommended by:
47%

overall rating:
3.3
3.8
3.82 Parking:
3.3
3.35 Maintenance:
3.3
3.29 Construction:
3.5
3.53 Noise:
3.1
3.12 Grounds:
3.7
3.65 Safety:
3.3
3.35 Office Staff:
< | >

NEVER AGAIN! ------, THE OFFICE MANG. DOESN'T CARE!

From: VALLYNN81@AOL.COM
Date posted: 8/27/2004
Years at this apartment: 2003 - 2004
User Response is available. 1 response
 
MY CAR GOT EXTREMELY KEYED AND A DEAD BODY WAS FOUND RIGHT ACROSS THE STREET. BUT THE BIGGEST PAIN.....OUR AC UNIT WENT OUT THE END OF MAY. IT WAS 85 DEGREES IN THE APT ALL THE TIME. I HAD TO CONSTANTLY REQUEST THE MAINTENANCE MANS ASSISTANCE IN FIXING IT. ALL HE DID WAS ADD FLUIDS, REPLACE THE THERMOSTAT AND FILTER. I HAD TO HIRE A REAL AC TECH TO COME CHECK IT OUT MID JULY AND THEY TOLD ME IT WAS THE ACTUAL AC UNIT OUTSIDE THAT IT WAS OLD AND THAT THE COILS & AC DUCTS WERE DIRTY. WELL MILL CREEK CLEANED THE COILS AND DUCTS WEEKS AFTER COMPLAINTS. WELL NOTHING HELPED IT IS STILL 85 DEGREES IN MID AUG. THEY WON'T BUY A NEW AC UNIT NOR DID THEY OFFER TO MOVE US TO AN APT WITH A WORKING UNIT!! NOT TO MENTION THAT THE UTILITY ---- WENT FROM $80 TO $230. SINCE THE UNIT IS OVERWORKING IT SELF TRYING TO COOL THE APT THE KILOWATT USAGE IS HIGHER. MILL CREEK ONLY TOOK A TOTAL OF $200 OFF RENT WHEN THE UTILITIES HAVE BEEN OVER $230 FOR 3 MONTHS IN A ROW. NOT TO MENTION THAT IS STILL HAVE MORE COMING WELL ------ IN THE OFFICE DOESN'T CARE AT ALL SHE IS TOO CONSUMED WITH HER PERSONAL LIFE TO HELP OUT ANY TENANT. SHE WAS ALWAYS QUICK TO HANG UP TO GET YOU OUT OF HER FACE. I WAS ALWAYS NICE. WELL NOT ANYMORE IM MOVING OUT AND I AM NOT PAYING BUT ONLY HALF OF THIS MONTHS RENT. AND I AM TAKING MILL CREEK TO CIVIL COURT. THEY WON'T EVEN RELEASE THE HEAD MANAGERS NAME SO THAT I CAN TALK TO SOMEONE ABOVE ------. BY THE WAY ---- & AL HAVE ALWAYS BEEN VERY PLEASANT AND HELPFUL. AND IF MILL CREEK READS THIS GIVE AL THE MAINTENCE MAN A VACATION AND HIRE A CERTIFIED MAINTENANCE MAN TO HELP HIM!!! HIRE SOMEONE WHO DOES SOMETHING OTHER THAT PAINTING!!!

Recommended: NO
Overall Rating
3 out of 5
Parking:
4 of 5
Maintenance:
1 of 5
Construction: 2 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 2 of 5
Office Staff:
2 of 5
I'm the author!
Lived here?


User Responses

From: MillCreekIsBad Date: 03/25/2008
Al is a great guy, but really overworked. I hated the way the management treated him. I completely agree that ------ is all-consumed with her personal life. She'll go on for 30 minutes about her ex-husband troubles, but good luck if you want her to get the mice out of your apartment or the heat working again.
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