Bent Tree Park Apartments
#13,841 #8 #2,379

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Bent Tree Park Apartments

4500 Sojourn Drive, Addison, TX 75001
(136 Reviews)
$936 - $1,581/mo
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Floor Plans & Pricing

1 Bedroom

A1

1 Bed, 1 Bath | 686 sq. ft.

$936 - $980

See Floor Plan Details

A2

1 Bed, 1.5 Baths | 706 sq. ft.

$946 - $1,001

See Floor Plan Details

A3

1 Bed, 1 Bath | 735 sq. ft.

$976 - $1,025

See Floor Plan Details

2 Bedrooms

B1

2 Beds, 1 Bath | 844 sq. ft.

$1,041 - $1,111

See Floor Plan Details

B2

2 Beds, 2 Baths | 940 sq. ft.

$1,131 - $1,170

See Floor Plan Details

B3

2 Beds, 2 Baths | 940 sq. ft.

$1,131 - $1,170

See Floor Plan Details

B4

2 Beds, 2 Baths | 987 sq. ft.

$1,231 - $1,296

See Floor Plan Details

B5

2 Beds, 2 Baths | 1,090 sq. ft.

$1,256 - $1,296

See Floor Plan Details

3 Bedrooms

C1

3 Beds, 2 Baths | 1,285 sq. ft.

$1,541 - $1,581

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D+
D+

Renter Ratings

B+

Review Ratings

Noise

5.0

Grounds

4.0

Safety

3.0

Office Staff

3.0

Maintenance

3.0

Neighborhood

5.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

2

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
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Bent Tree Park Apartments Reviews

(136)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Chanel_B459

Resident ā€¢ 2022 - 2023

11/9/2023

Karin is the best!

Karin at the leasing office has made living here so much better! If I need anything she is always the one who makes sure itā€™s taken care of. She is so down to earth but still always professional. I renewed my lease because of her!ā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2018 - 2022

    8/15/2023

    Confused and disorganized

    The worst mistake. I was sent an eviction notice by accident because my name was in the wrong pile. I lived here for 4years and it was great at first. My ceiling began to leak during heavy rains', I reported it several times and noā€¦Ā See More >
      Review Author Icon

      anonymous

      Resident ā€¢ 2021 - 2023

      2/28/2023

      Absolutely horrible - Do not move here!!

      These apartments are horrible in every sense of the word. The apartment management is terrible, they never communicate properly, are frequently out of the office, and never offer solutions to the issues you are facing. I experienced chronic bug issues from the very first dayā€¦Ā See More >
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        anonymous

        Resident ā€¢ 2019 - 2022

        12/14/2022

        Dishonest

        Iā€™ll be very candid in hopes people will read this itā€™s worth the embarrassment. I got cancer recently and had a lot of bills and mental issues hit within a short period of time. I fell behind on my rent and had a plan toā€¦Ā See More >
          Review Author Icon

          anonymous

          Resident ā€¢ 2020 - 2022

          8/3/2022

          Donā€™t move here!

          This is the worst experience Iā€™ve ever had with an apartment complex. First off, the front office people donā€™t care about anything they just lie and make up things as they go. We had roach issues for a year and they pretty much didnā€™t care.ā€¦Ā See More >
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          Meredith_R361

          Resident ā€¢ 2016 - 2022

          3/28/2022

          I have been renting at Bent Tree Park for many years. I pay my rent on time and I am a low maintenance tenant. I have a very sick parent and unfortunately have to move out of area to care for them. I went toā€¦Ā See More >
            Review Author Icon

            Lunie

            Resident ā€¢ 2020 - 2021

            5/27/2021

            This is my first apartment ever i love the community the staff and environment would refer anybody to Bent Tree Parks Apartment. Good for college students, family, and elderly. Great amenities such as pool, dog park, and playground for children.

              Review Author Icon

              anonymous

              Resident ā€¢ 2020

              9/30/2020

              My experience at these apartments were very disheartening. if you have poor credit or background they will welcome you with open arms, of course with an additional deposit. I moved here in hopes of starting my new life and instead received seven months of Poorā€¦Ā See More >
                Manager

                10/29/2020

                Bent Tree Park Apartments
                We are sorry that we did not meet your expectations. After I received a phone call from you asking for help regarding your a/c, I went to your apartment to establish what the problem was. Your a/c was working within normal limits, but you wanted your apartment cooler. Therefore, I asked questions regarding your a/c and different things that you have tried. In response, we installed a larger air handler to blow more air, which did make you happy. We received an unusually high number of work orders from you and were turned away on numerous occasions, even though we scheduled appointments with you. No one every discriminated against you nor belittled you. Our goal is to keep our residents happy within reason. You were given corporates information several times. We hope that you find peace and happiness. Pamela Leslie, Property Manager.
                Review Author Icon

                James_W206

                Resident ā€¢ 2015 - 2020

                4/7/2020

                I've been in these apartments for several years now, the management is very workable if you're honest with them. The price is the best in the area for what you get, maintenance also happens within a reasonable timeframe. Switched apartments last year and it wasā€¦Ā See More >
                  Manager

                  10/1/2020

                  Bent Tree Park Apartments
                  Hello! James, Thank you for your outstanding review and rating!!! We appreciate you and look forward to providing your apartment home for many years. Pamela Leslie, Property Manager.
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2019

                  5/11/2019

                  Don't do it. Poorly built so you can hear EVERYTHING. Some genius thought fixing the upstairs apartments to have wood flooring was necessary so it amplifies the noise even worse than carpet. And they had a big push of "free rent" so it attracted peopleā€¦Ā See More >
                    Manager

                    12/27/2019

                    Bent Tree Park Apartments
                    Hello! Thank you for your candid review. Most prospects prefer wood flooring and few prefer carpet. If you do not like to hear noise above you, it is best that you select an upstairs apartment when choosing an apartment. Apartment communities often offer specials and use signs to advertise their specials. There are few monetary options available for specials to offer. Most prospects prefer rent specials. Every prospect has to qualify for rental history, credit history, and criminal history in order to be approved, which has no bearing on specials. There are no communities without bugs. We have a professional pest control service that treats weekly, so that the entire community has the opportunity to be treated for pests at least three times a year. Additionally, we offer next day pest control service, which most communities likely do not offer. Furthermore, we are a very quiet community, so I find it very difficult to believe that there are drunken fights. Moreover, our towing service follows Texas state laws and tows for inoperable vehicles. It is against Fair Housing to have an adult only community, so you will see young residents playing, who will not always require their parents to supervise them playing. It would be impossible to have ankle deep water outside your front door without flooding being involved. We hope that you find peace and happiness wherever you are. If you look for negativity, you will find it. If you look for positivity, you will find it. Pamela Leslie, Property Manager.
                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2019

                    1/29/2019

                    The apartment I live in is fine. Its older but updated. Suits my needs. My neighbors are fairly quiet and I feel safe. The gym and playground are a complete joke. Everything is broken and now they have added an amenities fee to the newā€¦Ā See More >
                      Manager

                      2/20/2019

                      Bent Tree Park Apartments
                      Hello! A treadmill is being repaired, so not all of the equipment is broken. A perk of being a resident, is that you can get a membership at the Addison Athletic Club for $10 a year! In regards to the amenity fee, we provide Starbucks coffee for $1.75 with 17 flavors that residents have access to 24/7 along with healthy and unhealthy snacks and drinks. On 09/25/18, Brand new Maytag washers and dryers were installed in three laundry facilities that have A/C and heat. New slips were installed on a majority of the pool furniture. There are 26 acres with multiple grills and picnic tables, and pet stations with free dog bags and receptacles throughout the community. There are two swimming pools, an outside propane grill, and an outside fireplace for residents to enjoy. The landscape is beautifully maintained for everyone to enjoy. The fitness center has two TV's with Direct TV available 24/7. The office has cookies make fresh daily, fresh fruit, coffee, tea, hot chocolate, water, and and a snow cone machine. We also provide snacks for the residents after school on Fridays. Instead of including the fee in the rent, we opted to have it as a separate charge, like pest control fees, and trash for accounting purposes. The rent only went up $5 this year. Overall, we love our residents, and I would very much like for you to discuss your concerns with me in person. Pamela Leslie, Property Manager.
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2019

                      1/13/2019

                      They do have very very very bad customer service! They are not willing to help you at all. Comparing to other appartments I have lived, they have very very poor maintenance service and don't have enough maintenance worker for the residents. I don't recomend thisā€¦Ā See More >
                        Manager

                        2/20/2019

                        Bent Tree Park Apartments
                        Hello. I completely disagree. We always strive to keep our residents happy within reason. Our maintenance technicians have decades of experience, and we call our residents to confirm that their maintenance needs are satisfied after their work order has been completed. Please stop by my office, so that we can discuss your concerns in person. Pamela Leslie, Property Manager.
                        Review Author Icon

                        Devron1888

                        Resident ā€¢ 2016 - 2018

                        3/25/2018

                        Don't move here! There are better apartments out there like Trinity Square, Ladera Ā or Camden. These apartments are really dated. Ā My unit doesn't have any light fixtures in the living or bedroom which means that I had to place lamps all over the apartment. (2)ā€¦Ā See More >
                          Manager

                          5/11/2018

                          Bent Tree Park Apartments
                          Hello! Thanks for your candor. We strive to keep our residents happy within reason, and our property grounds beautiful at all times. We're sorry that you're not happy for another reason. Please stop by my office, so that we can address your concerns. Pamela Leslie, Property Manager.
                          Review Author Icon

                          anonymous

                          Resident ā€¢ 2017

                          9/25/2017

                          I hate it here so much!!!! I need zero stars I'm not lying do NOT MOVE HERE. it's horrible bugs horrible maintenance and worst of ------ neighbors. I've been locked out four times because of broken locks. I have mold and the water smells likeā€¦Ā See More >
                            Manager

                            5/11/2018

                            Bent Tree Park Apartments
                            Hello! Latory, We have resolved all of your concerns, and are aware that you are now happy. Pamela Leslie, Property Manager.
                            Review Author Icon

                            Marie_R761

                            Resident ā€¢ 2013 - 2017

                            9/7/2017

                            The office managers and their staff (leasing and maintainence) ARE TRASH!!! I put in a request to get my fridge fixed on a Tuesday around 5 pm. I came home the next day around 4:30 and no one had even been in my apt. Iā€¦Ā See More >
                              Manager

                              7/5/2018

                              Bent Tree Park Apartments
                              Hello! Marie, Thank you for your sincerity. We always strive to keep our residents happy within reason. It appears that your request was given close to the beginning of the month, which is a peak time for service orders to be submitted. It also appears that a neighbor stopped maintenance before he was able to enter your apartment, that he did believe he solved the problem, that staff was straightforward with you by stating during a busy time that management was not available, that management did return your call, that management has been pursuing qualified and professional help for the best service possible for the residents, and that management cared enough to follow-up to confirm that your repair was done to your satisfaction. Furthermore, I am truly sorry that your food spoiled. Please come see me for any concerns. Pamela Leslie, Property Manager.
                              Review Author Icon

                              anonymous

                              Resident ā€¢ 2016 - 2017

                              8/6/2017

                              I have lived here since July of 2016 the first apt we moved into the ac didn't not work and we had to go buy a window unit out of pocket I recently moved into a 2 bedroom apt and have had problems with theā€¦Ā See More >
                                Manager

                                7/5/2018

                                Bent Tree Park Apartments
                                Hello! Your a/c did work, but your electric provider had high rates per kWh. In an effort to help, maintenance cleaned the condensing unit outside, the fan coil inside, and blew 20 bags of insulation above your unit. Moreover, in an effort to help you, you were given these credits onto your account. Furthermore, maintenance replaced the toilet, flange, and repaired the shower. Our goal was always for your happiness. Pamela Leslie, Property Manager.
                                Review Author Icon

                                anonymous

                                Resident ā€¢ 2016 - 2017

                                1/27/2017

                                Do not live here- it will truly be a decision you wish you did not make. **Update: after writing this and then calling the property owners, Devonshire, this issue was not resolved. It is now clear to me that Devinshire is not a proper propertyā€¦Ā See More >
                                  Manager

                                  7/5/2018

                                  Bent Tree Park Apartments
                                  Hello! I hope that you are doing well. We had repairs that involved requirements by the Town of Addison, which required hiring plumbers. Unfortunately, sometimes either the Town of Addison and/or the plumbers required for us to shut off the water as they inspected and in some cases made repairs on their end of the meter. We offered our model, office, and vacant units to assist resident needs. Furthermore, we had bottled water in the office that is always available to residents. Furthermore, we were persistent to help resolve pests in your apartment home. Our goal was for your happiness, and for best results, as well as compliance with the Town of Addison. Pamela Leslie, Property Manager.
                                  Review Author Icon

                                  anonymous

                                  Resident ā€¢ 2015 - 2017

                                  1/19/2017

                                  Absolutely. -------. Awful. Do yourself a huge favor and do not move here. The new management company is absolutely awful. I moved here when Knightvest managed it, and everything was perfect. The office staff was helpful, the community was beautiful, and I had no issues at all.ā€¦Ā See More >
                                    Manager

                                    7/5/2018

                                    Bent Tree Park Apartments
                                    Hello! Packages were not accepted for numerous reasons. One of which was due to the fact that couriers would come in and ask for staff to sign for a group of packages for numerous residents with one signature. Let us say we received 9 out of 10 packages. Now, with our signature, we are responsible for a package that we never received. It could be a TV, or any expensive item. We never received the keys to the dog stations from Knightvest to insert the dog waste bags, so we had to wait for a vendor to send us keys for the stations. Maintenance picks up dog waste five days a week. I apologize for the unreturned calls, and for the behavior of our former assistant manager. Additionally, based on your last statement, your issue was resolved and you did not pay for damages that you did not cause. Taking a property over can be a busy transition, and I am sorry that you did not receive the excellent customer service that would today. I wish you well, always. Pamela Leslie, Property Manager.
                                    Review Author Icon

                                    anonymous

                                    Resident ā€¢ 2016 - 2017

                                    1/17/2017

                                    I have actually been living in Bent Tree Park Apartments for almost a year (May 27th), I have been through hell and high water. I honestly feel that if I had to move back home with my parents or stay here, I would actually moveā€¦Ā See More >
                                      Manager

                                      7/5/2018

                                      Bent Tree Park Apartments
                                      Hello! Thank you for your candor. Covered parking is reserved for those who pay for the carport, and have a sticker on their windshield. The carports have signs stating that you must have the sticker, or your vehicle will be towed. These were on the carports prior to the apartments being purchased, and these same signs are on the carports today. I am sorry that your car was towed, and that you had not noticed the signs. Water bills do run 60 days behind. One month for the actual service to be performed, followed by the Town of Addison making the invoices available between the 20th to the 22nd of the following month, then processing begins for all residents. Water bills were sent when they were received from the former management company, and later from the Town of Addison. Each apartment is scheduled treatments several times a year, but residents can call anytime to place a request for service. Pest control service is available weekly. I apologize for staff not concealing your statements prior to me making it a policy, and for the former staff. Our goal is to keep our residents happy. Please stop by my office anytime. Pamela Leslie, Property Manager.
                                      Review Author Icon

                                      country22gal

                                      Resident ā€¢ 2016

                                      9/8/2016

                                      just moved into these apartments about 3 months ago and there has been nothing but problems since. On move in date, the floor was dirty, bugs in the kitchen, shower door broken, closet shelves broken, oh and no hot water in main bathroom. As soonā€¦Ā See More >
                                        Manager

                                        7/5/2018

                                        Bent Tree Park Apartments
                                        Hello! Thank you for your openness. I apologize for your apartment not being ready, the flood, and for the response you received. Our goal is to strive for the happiness of our residents. Please stop by my office, or call me. Pamela Leslie, Property Manger.
                                        Review Author Icon

                                        jwill32

                                        Resident ā€¢ 2013 - 2016

                                        2/11/2016

                                        I have been living here a couple of years now. I think that the updates that the new management company has done are amazing! Of course it did make rent go up, but I think that it is worth it. I love the Pantry N'ā€¦Ā See More >
                                          Manager

                                          7/5/2018

                                          Bent Tree Park Apartments
                                          Hello! Thank you for your fantastic rating and review!!! Pamela Leslie, Property Manager.
                                          Review Author Icon

                                          anonymous

                                          prospective ā€¢ Visited 2016

                                          1/22/2016

                                          The leasing girls at bent tree are so awesome!. I took a tour and love the community, its quiet and lots of parking spaces. I loved what they have done inside the apartment, my aunt use to live there and it looks nothing like whatā€¦Ā See More >
                                            Review Author Icon

                                            anonymous

                                            Resident ā€¢ 2014 - 2016

                                            1/20/2016

                                            My wife and I just renewed our lease and after living here for a year the decision was an easy one. The front office staff is top notch, and we've never had to wait very long to have our requests honored. While there are renovationsā€¦Ā See More >
                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2016

                                              1/20/2016

                                              Like I was treated fairly. I appreciated that the management staff was very good at communicating.

                                                Manager

                                                7/5/2018

                                                Bent Tree Park Apartments
                                                Hello! Thank you for your fantastic review!!! Pamela Leslie, Property Manager.
                                                Review Author Icon

                                                anonymous

                                                Resident ā€¢ 2014 - 2015

                                                9/11/2015

                                                Horrible experience look my pics and just avoid this.

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry On-Site
                                                  • Washer/Dryer Connections
                                                  Parking
                                                  • Carport
                                                  • Covered Parking
                                                  • Free Parking
                                                  • Reserved Parking
                                                  Pets
                                                  • Dogs Allowed
                                                  • Cats Allowed
                                                  Other
                                                  • Business Center
                                                  • Fitness Center
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • Playground
                                                  • Pool
                                                  • Public Transportation
                                                  • Short Term Lease Available
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                                                  Leasing

                                                  Beautifully landscaped community with spacious one, two, and three bedroom apartments and town homes available. All of our homes have an open concept living, dining and kitchen area, spacious bedrooms and walk in closets. Our upgraded units feature resurfaced or granite counter tops, new cabinetry, black or stainless steal appliances, wood-style flooring, nickel fixtures and wood burning fire places. The newly renovated fitness center is filled with diverse, state-of-the-art fitness equipment. We have two resort style pools, one with built in gas grills. We welcome your pets to come play in our new dog park. Contact us today to come see your new home!
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Devonshire Real Estate and Asset Management

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                                                  Communities
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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 136 number of votes by renters, Bent Tree Park Apartments is currently rated 2.5 out of 5 stars.
                                                  Bent Tree Park Apartments is rated 4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  Bent Tree Park Apartments is rated 3/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                  Bent Tree Park Apartments is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  Bent Tree Park Apartments is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                  Bent Tree Park Apartments is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  Bent Tree Park Apartments is rated 3/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                  Devonshire Real Estate and Asset Management
                                                  Dogs Allowed
                                                  Cats Allowed
                                                  1 Bed, 1 Bath
                                                  1 Bed, 1.5 Baths
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths

                                                  Check Availability

                                                  Bent Tree Park Apartments

                                                  March 2024

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                                                  Bent Tree Park Apartments is a 686 - 1,285 sq. ft. apartment in Addison in zip code 75001. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $936 - $1,581. Nearby cities include Dalla, Carrollton, Farmers Branch, Richardson, and Coppell.

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