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Bent Tree Park Apartments

4500 Sojourn Drive, Addison, TX 75001
28%
98
Reviews
28%
% Recommended
58%
City Average
07/28/14
Resident

This property is owned and operated by Knightvest Management. Their rating with the Better Business Bureau is an "F". Do I really need to say anything else? Avoid at all costs! http://www.bbb.org/dallas/business-reviews/property-management/knightvest-management-in-dallas-tx-90399371 Full Review ▶

07/15/14
Resident

This is a real joke, I wrote a review in Google but they removed it. Do not move to this apartments, is under new management but they are fixing the outside and nothing work inside. The maintenance is horrible, they do… Full Review ▶

04/27/14
Resident

Lived here for 5 years in two different apartments with now four different management companies. It is a standard apartment HOWEVER, the newest management company is proudly doing a multimillion dollar renovation. They have renovated the new office which was built… Full Review ▶

01/17/14
Resident

I recently posted about the Bent Tree Park Apartments. Since then I have transferred to one of the new remodeled units in the complex. The improvements are simply amazing and if you get the chance, get in on the ground floor.… Full Review ▶

01/17/14
Resident

walls thin, leaks, electrical and plumbing issues. management unresponsive, prices increase, it's junk, dirty and needs lots of work!!! parking stinks, lots and drive areas are bad, outside sprinkler systems create mud everywhere, you are required to pay for trash pick… Full Review ▶

10/30/13
Resident

Stay away! it has the worst management company you can possibly imagine. The Girls are a bunch of idiots! And the idiot named "KIM" (the manager) is the queen moron. They will backstab you so dont believe anything the tell you.… Full Review ▶

09/29/13
Prospective Resident

LOVE this Apartments!!! I have been here for almost 2 years & the entire staff has been helpful on any work request I've needed! And I can rven count how many I put in. Love the environment, the security, cleanliness, conditions… Full Review ▶

09/11/13
Resident

My brother & I moved in to Bent Tree apartments in June 2013. At that time, the complex was owned by another company. They did not do our lease correctly nor did they fix anything that was checked off or written… Full Review ▶

11/27/12
Resident

If you like roaches and garbage-filled parking lots, then this is the place for you. Full Review ▶

09/07/12
Resident

I am going to simply list off the pros and cons of living at Bent Tree Park Apartments. Pros: - Hard working maintenance staff - Friendly neighbors Cons: - Our neighbors had to move out due to excessive water leaks and… Full Review ▶

08/28/12
Resident

Have lived here several years and everything was great until 2 months ago when Lincoln properties sold the complex. The new management(Knightvest) is a joke. I tried to give them some time to "settle in" but the only thing settling in… Full Review ▶

06/23/12
Resident

I moved in august 2011..credit was decent so i had NO DEPOSIT! Yay for me! I was initially supposed to move in a 1 bdrm with a den and 1bath. Unfortunately it was still occupied on my move in date. So… Full Review ▶

05/28/12
Resident

We have been here for 5 years and let me say it is roach infested, bad water damage, mold, air conditioning is at it's worst. The management is horrible they never want to come in and fix it right just cover… Full Review ▶

04/17/12
Resident

I'm sorry, but me and my husband have been living here for two 1/2 years and we've tolerated this place ONLY bc of the location and how financially cheap it was. (Yes the school zone is a pain but it's not… Full Review ▶

01/30/12
Resident

It started before we moved in. They couldn't/wouldn't process our application for two weeks. They wouldn't give us our deposit back. They finally got it to go through and when we finally got our keys at 4:30 in the afternoon! the… Full Review ▶

09/08/11
Resident

Management is nice, helpful and professional. The location is great for me. Maint...is okay. But these apartments are old and falling apart. We've had doors come off hinges, knobs fall off, the back of the toilets don't fit, the windows don't… Full Review ▶

08/08/11
Resident

I moved in at the end of June so far have not had any problems, the complex is nice and so are the management. I would say however, there is one girl who doesn't seem to know much about anything but… Full Review ▶

07/19/11
Resident

Management is very inconsistent: Once personnel says this, the other says another. Late payment fees will be forgiven as long as you are a good actor/storyteller (not in my case, but my naighbor sure got away with it!). Went to the… Full Review ▶

07/07/11
Resident

Really a mess to get into. Amenities are all sucker. Swimming pools are filthy, equipments in gym don't work. People in leasing office dont know the meaning of communication, they just commit and forget, dont keep record, so you have to… Full Review ▶

02/02/11
Resident

I have lived at Bent Tree Park for four years. During that time I have seen many changes that i am very happy to report! If you have lived here before I would recommend you come see the new Bent Tree… Full Review ▶

02/01/11
Resident

I have lived at Bent Tree Park Apartments for approx. 6 months and have received the best service of any place I have ever lived. Its quiet and the personnel are GREAT. For a great price and service come to Bent… Full Review ▶

01/09/11
Resident

This complex as a whole should be avoided if at all possible. The Office staff rarely have a clue as to what's going on. I don't think they communicate with each other very well. If you mention a problem to one… Full Review ▶

01/06/11
Resident

I moved in and moved right back out in less than 3 months. My apartment had cat pissed soaked in the hallway carpet. When I called the office about it I was told that they knew nothing about the smell and… Full Review ▶

11/16/10
Resident

We lived there for 2 years, and couldn't wait to be out. The location is the only good thing about it, even though it's right next to a Christian Academy and is a NIGHTMARE to get to/from the apartments during school-zone… Full Review ▶

10/25/10
Resident

This place is not worth the low rent. I have had a difficult time reaching the office for maintenance requests because the phone rings and rings without any answer. When someone does answer, the maintenance staff is slow to respond to… Full Review ▶

06/03/10
Resident

I lived in Bent Tree Park for years. I really did not have that many problems at first. But when Lincoln Propery took over (with the exception of Bill and David) living at that complex became a living HELL! It was… Full Review ▶

05/25/10
Resident

I have been living at Bent Tree Park for about a month and it have been great. When I went to fill out my paper work every body greeted me with a smile. Everyone to from the office staff to the… Full Review ▶

01/23/10
Resident

the maintenance takes soooo long to respond to any request ... only in emergency when they move a little bit faster .... the worst in time Full Review ▶

01/12/10
Resident

I've lived in a few apartment complexes and this is by far the worst. The lady in the front office, Patricia I believe, is absolutely horrible. She does nothing about complaints of the children running around in the street bullying other… Full Review ▶

10/14/09
Resident

Before I comment on the property, let me start off by saying that I have taken note that with every single property, without fail, there will be a bad review. Even the nicest properties have bad reviews. So, making an informed… Full Review ▶

09/20/09
Resident

Let me start by saying, I moved in to what they called a newly renovatived 1 bed. w/den apartment that on the surface looks great with two-tone paint (tan w/white trim). Ends up the the countertops and bathroom tile are "resurfaced"… Full Review ▶

05/08/09
Resident

We have lived at Bent Tree Park for the last six months and we are not really impressed with their so called cares team. At first everything was fine, or so we thought...then we began to notice that the Addison Police… Full Review ▶

12/04/08
Resident

First off, the two reviews below were written by management at this dump, any resident here would tell you to look elsewhere. The only positive here is location, located close to the Addison Police station! You'll need them in this crime… Full Review ▶

11/10/08
Resident

If you could find another property other than a Lincoln Property to live in please do. Listen we don't write this reviews in here just to write them, we actually live or had lived on this properties at some point or… Full Review ▶

11/04/08
Resident

You always should take these reviews with a grain of salt, but the previous one you should take seriously. All the problems they listed out DID infact happen, and are still happening. Some of these "problems" didn't really bother me. I… Full Review ▶

09/26/08
Resident

This is the first time I have ever felt the need to contact a companys corporate offices, but this is the worst excuse of a managment team I've ever seen. Not to mention the apartments themselves are a prettily painted pile… Full Review ▶

09/24/08
Resident

I have been at Bent Tree Park for 2 years now and had planned on staying for another few. The new manager Mary Beth is a sad excuse for a manager. Her customer service consists of telling loyal customers that if… Full Review ▶

08/20/08
Resident

I'VE HAD A LEAK IN MY KITCHEN FOR OVER A MONTH NOW. I'M TALKING STEADY LEAK FROM THE AIR CONDITIONER UNIT IN THE CEILING OF THE KITCHEN. I'VE HAD MY 13 GALLON TRASH CAN UNDER ONE OF THE LEAKS AND I'VE… Full Review ▶

07/01/08
Resident

I would say the new management defiantly made this an awful place to live. When we originally moved in 2006 to 2007 we loved it. We had a one bedroom apartment with out w/d hookups. It was nice and we hardly… Full Review ▶

06/27/08
Resident

This is my first apartment in the metroplex, and will probably be my last as I am planning to move into a house in a few years. I have seen the office staff go through many changes since I've been there,… Full Review ▶

06/12/08
Resident

I have lived here for a yr. When I moved in it seem to be a very nice place to live. The staff was very friendly and when I need something they were so nice to help out. but over the… Full Review ▶

06/05/08
Resident

I have been living here for 3 years now and it is horrible. They have finally started doing maintenance and it is not good. Instead of doing one building at time, correctly, they tear up several buildings at once and leave… Full Review ▶

06/04/08
Resident

I have been a resident here for almost three years and things have gone from bad to worse. we are saving to buy or rent a house right now so we can leave at the end of our lease. the biggest… Full Review ▶

05/27/08
Resident

I have been at Bent Tree Park since May 2004. At the time I had to move, the rent was good and it is close to work. Things have steadly gone down hill since then. I too have had many problems,… Full Review ▶

04/23/08
Resident

I have been trying daily since April 2nd to get the cable to work in my living room. I keep getting the runaround from the leasing office. Still waiting for my screens and sink since March 26th. If this wasn't so… Full Review ▶

03/26/08
Resident

I recently moved in. There were thing wrong with the apartment, all of which was fixed within two days of telling the office. It's very noise and parking is bad. The grounds aren't well taken care of and most of the… Full Review ▶

03/22/08
Resident

This place is a dump. It unfortunately was a necessary move, I needed something quick. This place sucks and the management here are complete -----. Trash, dog crap, a beer cans laying all over the place. Exposed electrical wires outside in… Full Review ▶

03/01/08
Resident

I am a single guy so I am *usually not picky when it comes to apartments. However, this is the WORST complex I have ever lived in. I saw the bad reviews on here prior to moving in but didn't think… Full Review ▶

12/05/07
Resident

This place has got to be the most awful apartment complex I have ever lived in. Me and my last roomate both had seperate apartments here, My first one the one bedroom had a giant hole in the ceiling they didnt… Full Review ▶

10/06/07
Resident

I would not recommend this complex AT ALL....I asked for a townhome for privacy. Well, someone observed me, and stalked me. He tried to enter my house at 1:00am, turned off my outside lights, came back again around 2 am!!! Police… Full Review ▶

07/13/07
Resident

Let me start by saying this is an older complex that has NOT been maintained. I moved in the Bent Tree Gardens Apartments number 1404 on June 2006. I was there until June 2007. I must say my stay there was… Full Review ▶

06/16/07
Resident

I WOULD NEVER, NEVER REFER BENT TREE TO ANYONE!!! I HAVE ONLY BEEN HERE A COUPLE A MONTHS AND I HAVE HAD SO MANY ISSUES. MY PROBLEM STARTED WITH BUGS, THERE ARE ANTS EVERYWHERE AND KNATS. I'VE COMPLAINED SERERVAL TIMES AND… Full Review ▶

06/13/07
Resident

I love my apartment. The staff is wonderful and I have never had any issues with the maintenance. The grounds are very nice and i have great neighbors. Full Review ▶

05/28/07
Resident

I've lived in two different apartments here. The first one was the two bedroom "town home". It was OK. The upstairs bedroom gets pretty warm. pretty warm. I complained daily and used logic and written requests to make them replace the… Full Review ▶

05/14/07
Resident

We had our heater out practically all winter. The incompetent maintenance staff came 5 (FIVE!) times to "fix" it, but you can tell that not a single one of them has any idea what they are doing. NEVER got fixed! FULL… Full Review ▶

05/13/07
Resident

I was inticed by the price and location... But, my experience has been HORRIBLE. There are bugs even when my apartment is sprayed. Bugs coming out of the carpet. I have surround sound equipment, but can't use it because the walls… Full Review ▶

04/26/07
Resident

You may be enticed by the low pricing for the area, but you suffer for it with rough & rude neighbors, slow repairs and if you don't do the walk-through when you leave they will make outrageous charges which you have… Full Review ▶

04/09/07
Resident

I HATE it here, we came from New Orleans and we thought we had found a nice place to live. The maintenance SUCKS and they NEVER get anything done!! Full Review ▶

03/17/07
Resident

My husband and I have lived here for two years, only because the rent is so cheap. We have finally decided to move and are doing so in a few months when the lease is up. Everything bad that you read… Full Review ▶

02/10/07
Resident

I have been here almost a year but plan to move as soon as my lease is up. Repairs are very slow. I had a hole in the ceiling for two months as the upstairs toilet had a leak and was… Full Review ▶

01/23/07
Resident

IT SUCKS!!! You can not get the maintenance to fix anything and they don't know what they are doing at all. DONT LIVE HERE!!!!! Full Review ▶

12/14/06
Resident

My name is David McKenzie, and I lived in this hell. My ac never worked and the idiots they have as maintenance people don't know an air conditioned from the hole in their &%$. I never got anything fixed in any… Full Review ▶

11/19/06
Resident

I lived here because of the value. And then of course, that's what you get. In the afternoons you have kids running around without supervision because their single mother is at work. At nights, you have your South Dallas Homeys visiting… Full Review ▶

11/01/06
Resident

I have lived here for 2 years and I agree with many of the other posters. The A/C does NOT cool the apartment. My electric bill stayed well over $200 this past summer, and the office will do nothing to fix… Full Review ▶

09/19/06
Resident

I lived here for 2 years and just moved out in July. I do NOT recommend living here! First off, the office staff is rude and incompetent and always has been. The only nice people at this apartment complex are Ralph… Full Review ▶

07/25/06
Resident

Overall, I like living here. Sure the people in the office can be a bit slow and unorganized at times, but their hearts are in the right place. This is an apartment complex, not a five-star hotel. The service is about… Full Review ▶

07/22/06
Resident

Wow, I do not even know where to start: My fiance and I have lived in this complex since 2004. OLD management was great! Now... fastforward to 2008. New management took over. My hot water heater BUSTED while I was gone....… Full Review ▶

07/18/06
Resident

AC will NOT cool the apartment - they keep saying its working fine because its blowing cold air - NO IT IS NOT!!! The apt is never less than 84 degrees during the day.

They are now refusing to fix it.… Full Review ▶

05/15/06
Resident

I've lived in a *lot* of apartments since I moved to the Dallas area. These apartments have been okay. The staff is nice enough, and the maintenance people are responsive.

If the noise and heat insulation are poor. Windows are single-pane. I… Full Review ▶

04/05/06
Resident

Full Review ▶

02/26/06
Resident

My apartment has been in good condition from the day I moved in. My privacy factor has been excellent. Neighbor noise levels have decreased since upstairs tenants moved out. There is one small annoyance that is more of a psychological problem-there… Full Review ▶

01/17/06
Resident

i moved here in 2003 in the fall...the day i moved in, i had NO tile,my appliances were not hooked up sitting in my living room. the old tile was half ripped out making way for the new tile, my wife… Full Review ▶

12/15/05
Resident

Granted its the cheapest place to live in addison, but hey, every town has its ghetto, just drive by the tennis courts and look at the nets that are hanging and lights that don't work, and also look at all the… Full Review ▶

12/03/05
Resident

This complex was ok at first....like the first 5 minutes. We turned in a repair sheet the first day - for things to be repaired from the move-in inspection. Things never got fixed. LISTEN TO THIS: The gutter fell on one… Full Review ▶

08/14/05
Resident

I have live here along enough to know that this place seriously sucks. Needless to say when my lease renews in a few months I will not be staying here for another year. For those of you who may be considering… Full Review ▶

05/05/05
Resident

Too bad, this site wont allow me to rate an apartment with rating less than 1. Office staff is rude, clueless. Maintenance ppl wont fix anything, either they are not paied enough or they are as clueless as the office staff.… Full Review ▶

04/02/05
Resident

These positive comments are being posted by office staff at Bent Tree. These are the worst apartments to live in; great location near Addison nightlife, terrible housing. Full Review ▶

02/24/05
Resident

The maintenance staff when I first moved in was which was last year in May 2004 was horrible. They did hire new staff and is excellent now. When I call for something to be done they get to it the same… Full Review ▶

01/26/05
Resident

I wish I had reviewed this site prior to moving in here. I would have noticed all of the issues that people were having from before that I am having NOW!

Don't be fooled when you drive in and see all of… Full Review ▶

11/03/04
Resident

this is a great place to live in addison. I have had a pleasant experience with the leasing and management personel. residents are very friendly, and great for pets. Full Review ▶

09/29/04
Resident

My husband, daughter and myself have been living here for 9 months and we can't wait to move out. For starters, we were showed a floor plan that was promised to be the exact same as the one that we were… Full Review ▶

09/21/04
Resident

Since originally writing this review I have managed to escape this slum. In fact, I just got out of the city all together and moved to Plano. However, I feel a responsibility to share one of the main reasons why I… Full Review ▶

09/15/04
Resident

I am a 6 year tenant of this complex and have to say that things have gotten much better than they used to be. Before, the old management was rude and didn't care about the needs of any of the tenants.… Full Review ▶

07/27/04
Resident

Don't let the spacious apartments and pretty new wooden patio fences fool you. I lived there for over a year, with continual maintenance and customer service issues. The office staff was rude and unhelpful. I dealt with ants for months -… Full Review ▶

06/30/04
Resident

Broken and drippy apartment from day one. Poor customer service. Poor maintenenance. Rude staff. Dont let the move in specials fool you. Full Review ▶

02/12/04
Resident

This was awhile ago, so maybe they´ve gotten better...

The apartment had virtually no insulation. The A/C would run 24/7 and not be able to cool the place. I bought a large window unit to supliment, and was able to… Full Review ▶

12/08/03
Resident

Bent Tree Park is a great place to live. The staff has been more than nice and has helped make my home very pleasant. Nevermind that some people who commented are rude and overbearing. It´s a good place to live. I´ve… Full Review ▶

12/08/03
Resident

I was very pleased with there maintenance!!! I moved here over the weekend and I did not have not one problem with anything. If I had my friends moveing I would recomend them to move to Bent Tree Park. This is… Full Review ▶

07/31/03
Resident

Staff is rude. You may be attracted due to lower price but it comes with cost. maintainance sucks. Full Review ▶

12/02/02
Resident

When I moved in these apartments, I had listed several things that were wrong with my apartment that needed to be replaced or repaired immediately, some were physically hazardous. I contacted all the appropriate people to have this done - the… Full Review ▶

11/30/02
Resident

The complex has gone through a number of managers and service managers, none of them ever does anything for the residents. Maintenance issues drag on for months and require the pitching of a huge fit to get them fixed. The buildings… Full Review ▶

11/05/02
Resident

I am glad that I can call Bent Tree Park a real "home". I had problems on my moving day. My movers were not very helpful and told me at the last minute that they needed to "reschedule". The management and… Full Review ▶

10/24/02
Resident

I´m beginning my 3rd lease w/Bent Tree Park.
I´ve been here through the previous management and the new management and I can see such a differance with the new management company in place. These people really care whether or not we´re… Full Review ▶

10/21/02
Resident

My experience with Bent Tree Park has been the most pleasant I have had yet with an apartment complex. I have lived here for almost ten years now, and the new management is the best yet. They are very friendly and… Full Review ▶

10/19/02
Resident

We have been at Bent Tree Park for the past three years and plan on staying put. The office recently changed management companies, and they are great! We have a new and bigger patio, new carpet and new appliances! We are… Full Review ▶

08/22/02
Resident

http://www.dallasnews.com/sharedcontent/dws/dn/latestnews/s link is broken here is the story from the Dallas Morning News.



Addison Police are looking for two suspects after a double shooting at the Bent Tree Court Apartments on Sojourn Drive overnight.



Shortly after midnight, police say… Full Review ▶

08/22/02
Resident

This apartment complex has the worst maintenance on earth! Our A/C never worked from the time we moved in. After putting our concerns in writing to the office to get our A/C fix along with a list of other complains nothing… Full Review ▶

04/29/02
Resident

The maintanance crew is very bad. They will make excuses about everything and try to raise the rent if you want anything fixed. They have no experience and do very bad work when they do fix something.

One of the… Full Review ▶

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