Glenwood
3800 Spring Valley Road, Addison, TX 75001
888-375-7185 ext 6976  WEBSITE save favorite
AVERAGE RATING
recommended by:
14%

overall rating:
2.1
1.9
1.92 Parking:
2.3
2.33 Maintenance:
2.6
2.58 Construction:
2.8
2.75 Noise:
2.5
2.5 Grounds:
2.2
2.25 Safety:
2.1
2.08 Office Staff:
< | >

Horrible

From: holidame
Date posted: 2/27/2007
Years at this apartment: 2005 - 2005
 
The staff was unprofessional and rude at this location, always giving preference to the Hispanic residents, despite my speaking Spanish fluently. They handled money awfully and tried to charge me late fees when my check did not go through due to their errors.

The children in the area beat and abuse the feral cats, which the apartment refuses to help with.

The maintainance men are unprofessional, and every time I filed a problem, they simply came in and made it worse. There was even black mold growing in my apartment because of leaks I told them of multiple times. I threatened to go to the health department, and they still took more than a WEEK to even come and look at it.

It was a terrible experience. I'm glad they let me out of my lease early.

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 2 of 5
Safety: 2 of 5
Office Staff:
1 of 5
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