Benton Pointe

205 Benton Drive, Allen, TX 75013
888-375-7185 ext 9177 WEBSITE save favorite

AVERAGE RATING

recommended by:
33%

overall rating:

3.0

2.8

Parking:

3.2

Maintenance:

3.1

Construction:

2.8

Noise:

3.3

Grounds:

3.2

Safety:

2.9

Office Staff:

(manager photo) Ashcroft - Cozy 1 Bedroom

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Poor Poor Management

From: CS2009
Date posted: 8/7/2009
Years at this apartment: 2009 - 2009

I moved here in July of 09, the apartment wasn't ready, the accent wall wasn't painted, bugs, dirty and many many other issues.

For the full month I couldn't even get into the gate.

Customer Service is a dirty word and no one there is trained.

Even moving in at a special rate, they are still over priced for the service offered.

Contacting the corporate office doesn't get timely results.

I read numerous reviews and mistakenly ignored some very valuable advise - Don't move here.

In comment to the previous post, the property is fairly quiet and I haven't had parking issues- however the main area where the bulk of the units are does have a serious parking issue.

They can't improve upon it - they didn't allot for ample parking during the planning stage.

Recommended: NO
Overall Rating

Parking:
Maintenance:
Construction:
Noise:

Grounds:
Safety:
Office Staff:

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