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Benton Pointe

205 Benton Drive, Allen, TX 75013
26%
Rent at Benton Pointe and get a $200 reward from ApartmentSearch
100
Reviews
26%
Apartment Rating
57%
City Average
08/14/14
Resident

The grounds here are really nice. However the front office staff are rude, unprofessional and unavailable. Maintenance, parking and garages are all a myth. I was told today when I asked for something "NO! I'm eating my lunch!" True story! My… Full Review ▶

08/11/14
Resident

I have lived here for 2 1/2 months are it is horrible! Nothing works in my 3BR 2.5 BA apartment that I pay WAY too much money for! Renters beware!!! Do NOT rent here!!! The maintenance is terrible and the office… Full Review ▶

07/08/14
Resident

I've lived here for almost 3 years now. I have to say the only downside has been the maintenance. It does take a while for things to get fixed, but it does eventually happen. The staff has always been very friendly… Full Review ▶

07/05/14
Resident

I have lived here for 5 years now. I haven't had many maintenance problems, and when we did, they took care of it rather quickly. Yes, there is dog poop on the ground a lot, but that's not the apartments problem,… Full Review ▶

07/03/14
Resident

I won't recommend this place to my worst enemy! Take the reviews seriously and don't believe anyone that hasn't lived here before. This place is trash and will not be renewing my lease..bugs everywhere, leaks, bad odors, worst maintenance, rates too… Full Review ▶

07/03/14
Resident

Please Read I am current resident and have all truths. this apartment really is not a good place to stay. i have been here for about 2 months and have multiple issues and it takes office staff and maintenance forever to… Full Review ▶

05/11/14
Resident

I loved living here, had a few minor issues but they were corrected. My only issue is now I live in a two bedroom and when I moved here I was allowed to move in my own washer and dryer, now… Full Review ▶

04/22/14
Resident

Benton Pointe apartment is a very nice apartment community to raise your kids and be safe. the staff is really helpful and very professional most expecially ------ the queen of Customer service. i will surely recommend this apartment to people who… Full Review ▶

04/17/14
Resident

I would like to start off by saying that I too have had a very bad experience here. I really hate the electric company COSERVE, I hate their wack cable company GRANDE. I never heard of this mental ness in my… Full Review ▶

04/17/14
Resident

WARNING, STOP, READ, AND TAKE COMMON SENSE IN ALL THE REVIEWS THAT SAYS NO, BECAUSE ITS TRUE. 1ST OFF PEOPLE DO DRIVE TOO FAST AROUND HERE, TRASH DUMPSTER AREA IS A HOT MESS, FRONT OFFICE STAFF LIERS AND FAKE FRIENDLINESS, LOUD… Full Review ▶

02/22/14
Resident

I have been living here for 3 years. I have lived in both the two bed one bath and two bed two bath. I love it! The staff has always been very friendly and the complex is clean and taken well… Full Review ▶

01/31/14
Resident

Gates never work, pool is never open, dog crap everywhere you walk, noisy noisy noisy, people drive like maniacs through the complex, and the electric company (CoServ) they have contract with is RIDICULOUS the rates are through the roof!! They also… Full Review ▶

01/14/14
Resident

I CANNOT WAIT TO MOVE FROM THIS PIECE OF CRAPPY AZZ POOR EVERYTHING APARTMENT!!! DONT LOOK HERE TO MOVE B-CUZ THE STAFF IS RUDE, LIERS AND ONLY CARE ABOUT THEMSELVES. THEY DONT GIVE A DAMN ABOUT NOTHING THAT GOES ON AT… Full Review ▶

12/21/13
Resident

This has been the worse apartment experience of my life! Rent too darn high, too many dogs and it smells, horrible staff, never fix anything on time. Looks are very deceiving. Neighbors above your head is loud and bumpy, you smells… Full Review ▶

10/14/13
Resident

There is no maintenance here. The staff is very unconcerned. It has taken up to 3 weeks to fix things that I could have gone across the street to Lowes and bought the part and fixed in 5 minutes. People upstairs… Full Review ▶

09/30/13
Resident

Good luck trying to get anything fixed and their corporate office never returns calls!!....washer And dishwasher have been broken for months and all they say is we will get to it....or we are short on help..... or they just flat out… Full Review ▶

07/31/13
Resident

STOP! There is a reason only 33% of renters recommend this complex. Read all of the reviews and take them to HEART. One thing is for sure, if you are dealing with ANY BH Managed properties you are in for terrible… Full Review ▶

06/04/13
Resident

I think Benton Pointe is great - the office and maintenance staff have all been extraordinarily nice and helpful and all of the neighbors are really nice and quiet :) Full Review ▶

05/18/13
Resident

Staff is terrible. Donna is great, but the rest of the staff is terrible. They're quick to jump on you if you're 5 cents short, but when you overpay by $10... they're unaware. You'll constantly step in dog poop since the… Full Review ▶

04/02/13
Prospective Resident

Already disappointed with the service and response of this management. Applied nearly two weeks ago and placed a deposit and still have not been approved or denied. Every email goes unanswered and I can never speak with the same person or… Full Review ▶

04/01/13
Resident

Let me start off by saying do not move here! You can never get through to the front office so you have to leave a message. This apartment building is going down hill. Parking is really bad! I had a garage… Full Review ▶

12/07/12
Resident

THE ONLY THING THAT I DON'T LIKE IS ALL THE STAIRS! LOL I LIVE ON THE 3RD FLOOR,BUT OVERALL THE APARTMENT COMPLEX IS NICE AND LEIGH ANN AND TRISH ARE VERY NICE AND HAVE MADE OUR MOVE TO ALLEN FROM ANOTHER… Full Review ▶

09/11/12
Resident

AC was not working when I moved in. It took them 3 days to fix. The second bedroom has no flow from the AC ducting. My daughter sleeps on the couch due the second bedroom being very hot. They have looked… Full Review ▶

08/29/12
Resident

I came on this site to write a review, and started reading. I don't know what those people were talking about I am going to be 65 in a few months. I moved to Allen, Texas with my son in Oct.… Full Review ▶

06/29/12
Resident

My AC has been broken for days and its 110 outside and maintenance just keeps adding freon. That isn't working. I haven't slept in 3 days from the heat and when I called the staff at 9am to leave my work… Full Review ▶

05/24/12
Resident

This place is disgusting!! Roaches that won't go away, people letting their dogs crap everywhere and it doesn't get picked up, older kids stealing stuff (punks), horrible office staff that does not care about your complaints, you pay rent on the… Full Review ▶

02/13/12
Resident

I have been a resident at this property for 3 years and have had several problems. So I have decided to leave. #1 is communication is terrible. I have several examples 1. I had a direct deposit mishap when changing bank… Full Review ▶

09/03/11
Resident

Do not move here, maintenance personnel in this community will steal your valuables. MAKE SURE to get a police report for the community before you move in. Do not believe the BS management will tell you about Allen being the safest… Full Review ▶

07/21/11
Resident

BAD PLACE TO LIVE!Maintenance NEVER GETS DONE! Full Review ▶

05/19/11
Resident

Most of my comments are about the community at large. 1) Noisy upstairs neighbors maybe summo wrestlers or something 2) Parking is crazy to find a spot if not for others parking diag. in the spots or over the lines 3)… Full Review ▶

03/11/11
Resident

We moved here a year ago because ----- was so nice and the apartment we viewed was lovely. It was only once we actually moved here from out of state that we realized what a total nightmare we had moved into.… Full Review ▶

08/19/10
Resident

Allen ranked in top 10 for safest city in the US for a second year The Allen Police Department is proud to announce that for the second year in a row, it has been named as one of CQ Press's City… Full Review ▶

05/30/10
Resident

Benton Pointe is one of those places that couldn't care less about their residents. Some of the office staff is completely uncooperative. If you need anything actually accomplished, you have to ask for Amy. She is the only person I have… Full Review ▶

05/06/10
Resident

I have never looked forward to moving from any place so badly. This may as well be the hood...apartments are run down and management sucks! Don't believe anything they say because all they do is LIE LIE LIE. It's not peaceful… Full Review ▶

04/19/10
Resident

I have lived here for over 3 years, and my first two years were great. In the last year, there seems to be no screening process for new renters. I use to feel very safe, but now I feel very comfortable… Full Review ▶

02/21/10
Resident

I moved into Benton Pointe in '08 and haven't really had any problems. The maintenance staff was always friendly and fixed things quickly If they didn't know how to fix it, they'd get someone who could. The office staff has always… Full Review ▶

02/14/10
Resident

My wife and 2 kids stayed at Benton Pointe for a one year lease from 08 to 09. We enjoyed our time there quite a bit. We met people around us and we would have get-togethers every now and then. Parking… Full Review ▶

08/23/09
Resident

This is my first apartment since i moved to dallas. i have been here almost a year now. the ONLY reason i am moving out is because my company moved locations :( i absolutely love benton pointe. it is so close… Full Review ▶

08/07/09
Resident

I moved here in July of 09, the apartment wasn't ready, the accent wall wasn't painted, bugs, dirty and many many other issues. For the full month I couldn't even get into the gate. Customer Service is a dirty word and… Full Review ▶

08/06/09
Resident

We've had some issues with this place. Our apartment wasn't ready on our move in date. They were supposed to paint out "accent" wall in Dec. It is now July and they have yet to do though I have asked 5… Full Review ▶

05/23/09
Prospective Resident

Just curious about this Benton Pointe and the currrent status of things. So some basic questions: What do you think of your electric bill?... Do they have trash pick-up, and how often?... And how is the lighting at night?... And Parking?...… Full Review ▶

03/09/09
Resident

For the money, you can find better. Utility bills are quite high in both summer and winter. You are forced into using CoServ as an electric company, so you have no choice in the matter. Walls are thin, and you WILL… Full Review ▶

02/08/09
Resident

I have been here for 3 months and i Like it However the floor in my master bath peel up. This has been a ongoing thing and they cant seem to fix it. Full Review ▶

01/18/09
Resident

This place is great. I've lived here since Oct 2008 and I really like it. It's sooo close to everything, several different banks, grocery stores, lots of restaurants, and HWY 75. Parking is fine, I have a garage, but I always… Full Review ▶

06/03/08
Resident

Construction is rather cheap (as another poster has mentioned), however I live on the 3rd floor, so it's not that bad (I could see how being on the second or ground floor would become annoying though). Insulation could be better, as… Full Review ▶

03/25/08
Resident

The construction is cheap. I can hear my neighbors fight every night. There are too many loud and obnoxious parties on the weekends. I feel like I have moved back to the frat house. My lease is up in May and… Full Review ▶

03/07/08
Resident

Benton is an average apt complex. Nothing makes it stand out above and beyond any of the others I have lived in. Maintenance was great when I moved in but 2 yrs later policy has changed and maint requests have to… Full Review ▶

01/18/08
Resident

After reading some reviews, it is apparent that some people only seem to write reviews when they have a grievance, or complaint. I have lived at Benton Pointe for more than three years. It is a quiet, and safe place to… Full Review ▶

01/12/08
Resident

I have been here a little over 2 years now and sad to say I have to leave to be closer to a new job. Other then the hot tub being broken for a while now fixed they are quick to… Full Review ▶

12/31/07
Resident

Yes we have rats and it is no surprize. The dumpster is ALLWAYS overflowing,stinking,messy and is simply disgusting.The maintenence staff does nothing about it especially on the weekend. I moved here from Lansbrook to save a few bucks thinking things would… Full Review ▶

07/26/07
Resident

Ever since we moved in at the beginning of the year we've had a problem with spiders. not just lil baby spiders that you see everywhere. HUGE SPIDERS!!!! I caught one and took it to the office and they sent someone… Full Review ▶

07/02/07
Resident

ever since i moved in, i have been having so many problems with the apartment (ceiling leaking, no hot water, etc.) and the management takes forever to do anything about it...i never had as many problems as i have so far… Full Review ▶

03/21/07
Resident

I lived there 2 years. It was ok - until I moved out. Management tried to charge me for re-painting, replacing miniblinds, all kinds of bogus charges. Wanted $1300 !! I didn't pay, now trying to get it off my credit… Full Review ▶

01/12/07
Resident

Honestly other than the management consistently getting me mixed up with other apartments I have no other complaints. I have lived here for 2 yrs now. Two days after I moved in I received a notice to vacate for non-payment of… Full Review ▶

01/08/07
Resident

I am moving out of these apartments, though I do love it here. I love the area. I love the creek nearby, it is a sacred place for me. The layout is lovely, not boxy. I like the people in the… Full Review ▶

10/25/06
Resident

Before I moved in, the rent was supposed to be aruond $650, just before i moved in, the rent increased to $720. The apts look nice and the people are nice also. The management has been great to me...if you're nice… Full Review ▶

10/05/06
Resident

We just moved to Benton Pointe this past summer and I must say that it has been so much better than at our previous apartment complex in McKinney. Here, someone actually comes to fix things within a day or so when… Full Review ▶

10/03/06
Resident

Sentinel Real Estate Corporation
1079 W. Round Grove Rd. #300
PMB 411
Lewisville, TX 75067
972-315-2500 Full Review ▶

09/08/06
Resident

I was just bumbling through these reviews and wanted to leave one of my own. Its funny to sit here and laugh at the people who write bad reviews...(obviously its because they got a notice about something they did but shouldn't… Full Review ▶

08/30/06
Resident

I lived at Benton Pointe in 2005-2006 for 13 months. The only reason I moved is because I bought my own condo. Unlike others, I had no qualms with the management, parking, noise levels, etc...I do reccommend buying a parking spot… Full Review ▶

08/19/06
Resident

I moved to Benton Point in 2003 and would still be there today if I had not moved to another state! I never had any problem with management, they were always very courteous and helpful. Maintenance usually showed up as planned,… Full Review ▶

08/18/06
Resident

I just stumbled on this site and cant believe anyone has anything good to say about this place.The office staff is so unprofesional its not even funny,I dont even want to go in that building anymore.
And about the trash they should… Full Review ▶

08/03/06
Resident

I have been living here for a couple of years and we have a nice place. Since the management has changed, the place is cleaner and the "neighborhood" is better quality. The other people that have added comments on this site… Full Review ▶

07/24/06
Resident

I have lived at Benton Pointe for 2 1/2 years, most of which I was very happy....until the management changed. The staff is very unfriendly and unwilling to work with residents. Since the management change I have been "fined" for many… Full Review ▶

07/12/06
Resident

The apartment is ok but the management is terrible. I've never encountered such a mean spirited management team in all the apartments I have lived in. They are not honest about things. It takes weeks to get something fixed. I will… Full Review ▶

06/23/06
Resident

I have seen just about every apartment in Allen, Plano, and McKinney in the last month and Benton Pointe has the best deal going. I move in on July 1st so I don't know too much about the complex but I… Full Review ▶

06/21/06
Resident

Contacted the Manager's Office at the end of the day after arriving home and noticing that my A/C had stopped working on one of the typical 100 degree days. Maintenance arrived within minutes and had the A/C working soon afterwards. Full Review ▶

06/16/06
Resident

I moved here to allen back in 2004. After looking at several properties I chose Benton Pointe as my new home. The property is beautiful. Its very well maintained. The staff is fantastic and very friendly. They realy like thier residents… Full Review ▶

06/15/06
Resident

I'm reading these reviews just like you and laughing to myself - people complaining about dumb things. For example: if you have bugs, try cleaning your apt - picking up the food might help! I love it here. The apartments are… Full Review ▶

06/08/06
Resident

I am so glad that I choose this complex for my family. We have just moved in and the kids are enjoying all of the activities. I want to purchase a home in about 6 months but this is a great… Full Review ▶

05/01/06
Resident

I moved to Texas 3 years ago and needed an apartment right away. Not knowing the area, I had to make hasty decision. Moving here has turned out to be one of the best decisions that I have made. My lease… Full Review ▶

03/26/06
Resident

my soon to be husband and i were just recently looking for apartments. Like many we were attracted to the appearence of Benton Point,when we made the phone call and were shocked that we could afford it we got so excited.… Full Review ▶

10/06/05
Resident

Full Review ▶

06/02/05
Resident

When I first moved in I loved it then things started happening. First my boyfriend came to visit and his truck got broken into. When I called the office they pretty much could care less. According to the police it happens… Full Review ▶

05/31/05
Resident

My Benton Pointe experience was excellent. As with any situation... your Benton Pointe experience will be what you make it. I lived in the 689 sq ft 1 bedroom (I see that the rent has gone down a little!) on the… Full Review ▶

05/23/05
Resident

I have lived at Benton Pointe for three years and have never had a problem. After reading some of the reviews, it makes you wonder what people expect in an apartment.
I am getting ready to sign another renewal and I… Full Review ▶

03/28/05
Resident

Be careful what you are promised here. Get everything in writing and follow up continually or you will regret it. I moved out last Summer and was never sent a final bill for cleaning and damages. I felt that the $100… Full Review ▶

03/16/05
Resident

The first time I visited Benton Pointe, I fell in love with it. Nice grounds and really unique floor plans. Once I moved in (after signing a 14 month lease), I realized quickly that it would be a long 14 months.… Full Review ▶

03/12/05
Resident

THIS PLACE IS INFESTED WITH ROACHES AND BUGS. IF YOU MOVE HERE I WOULD SAY YOU WOULD BE HAPPIER AT THE ZOO AT LEAST THOSE ARE ATRACTIVE ANIMALS. Full Review ▶

03/12/05
Resident

HAVE YOU BEEN TURND DOWN FOR AN APARTAMENT DUE TO A HICKEY ON YOUR CRNIMAL RECORD? DONT DESPAIR! BENTON POINTE WILL BE CHANGING RULES. ITS THE ONLY WAY THEY CAN KEEP THEIR EMPLOYEES. Full Review ▶

01/28/05
Resident

This place is a total PIT...
Managment could simply care less....... Full Review ▶

01/05/05
Resident

Sentinel Real Estate Corporation
1079 W. Round Grove Rd. #300
PMB 411
Lewisville, TX 75067
972-315-2500 Full Review ▶

01/04/05
Resident

This was the response that I got from the front office after I got fed-up with the service from that office. I had to endure 10 months of noise, from some dummy that played his surround sound all night long. I… Full Review ▶

12/07/04
Resident

Full Review ▶

11/18/04
Resident

I really liked living at Benton Pointe. My overall experience was excellent, especially when compared to the apartment complex I live at now. I read all of the other reviews, and it's interesting how some people say they had every possible… Full Review ▶

10/20/04
Resident

Cause if you do, this is the place for you. They'll even comfort you at night when you go to sleep. If you prefer snakes or wasps, then try the bottom floor, they're abundant down there! Full Review ▶

10/20/04
Resident

Just make sure that you have both theft insurance for your vehicles and renters insurance for your apartment. The only guarantee that they offer and *actually* follow through with is that something of yours will be stolen during the time that… Full Review ▶

10/18/04
Resident

Kids are running this property and have no parental control around at all. Skateboarders fail to even watch for cars so be careful not to run over a kid or have a kid run into you. Neighbors are all complaining about… Full Review ▶

08/11/04
Resident

I moved out of here in January of 2004 (big mistake). I lived on the 3rd floor. It was so quiet there you could here a pin drop! The complex was always extremely clean. Free massages (oh my gosh, Angela Sokol… Full Review ▶

08/05/04
Resident

I actual manage another community (not the same management) but live at Benton Pointe and I have been VERY impressed with the Staff and the maintenance here at Benton Pointe!! They even had a GREAT pool party for the residents in… Full Review ▶

06/09/04
Resident

Ive lived in several apartment communities and in my opinion Benton Pointe has been the most pleasant. The staff is all very nice, the rent is very fair and the plans are very unique. If I have a maintenenace problem, which… Full Review ▶

04/16/04
Resident

I was just surfing the web, and came across this web site...and found a horrible message written about Benton Pointe. I have lived here for 3 years...almost since it was brand new. I have greatly enjoyed my stay here. I have… Full Review ▶

02/29/04
Resident

Oh, Where do I begin? Well, I lived there with my mother and sister for a year. The first three months were great! We had moved there after a friend had refered us. Things soon changed - for the worst!

1.… Full Review ▶

01/21/04
Resident

Benton Pointe is a wonderful place to live. All the maintenance requests were taken care of the day I called it in. The landscaping is beautiful, and I get lots of use from the basketball, and volleyball courts. The staff is… Full Review ▶

12/15/03
Resident

I feel that the management at Benton Pointe is extremely unprofessional and rude. Although they did stick by rules given to them by their company, the way they inforced them was rediculous! They were constantly making us feel that we had… Full Review ▶

11/14/03
Resident

average utility is not $70-$80...we have paid as high as 250.00 winter months due to the poor insulation. We were not able to use the master bathroom because the heat would not reach even while having the heater run continously just… Full Review ▶

11/12/03
Resident

A beautiful and unique floorplan. Anything you need at your fingertips. Landscaping makes this a very welcoming, homey place to live. ...This is definately an upscale property. Community activities are well organized and plentiful. Allen schools are the best and there… Full Review ▶

10/27/03
Resident

If you really want to get that "apartment- living-feeling", then this is the place for you!
Finding an open parking place(in the dark due to insufficient lighting) is impossible, and the walls are just paper-thin enough to hear your neighbors every… Full Review ▶

12/02/02
Resident

I love living here, and regret that I need to move. The accomodations and atmosphere are wonderful! I recommend Benton Pointe highly. Full Review ▶

07/18/02
Resident

I really like living at Benton Pointe. The staff is great and super friendly and maintenance is fast. I would recommend living at Benton Pointe. Full Review ▶

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