Lansbrook at Twin Creek
505 Benton Drive, Allen, TX 75013
972-390-8800  WEBSITE save favorite
AVERAGE RATING
recommended by:
57%

overall rating:
3.1
3.2
3.2 Parking:
3.3
3.34 Maintenance:
3.2
3.18 Construction:
3.3
3.26 Noise:
3.3
3.3 Grounds:
3.3
3.3 Safety:
3.1
3.1 Office Staff:
< | >

Worst Apartment in HISTORY!!

From: -Anonymous-
Date posted: 7/28/2005
Years at this apartment: 2005 - 2005
User Response is available. 2 responses
 
This is by far the worst apartment complex that I have ever lived in. The staff is super friendly when you are looking to rent, but as soon as you do they change like a black widow. As a tenant, they will be rude, mock you, and are so unfriendly it's absurd.

1 month into my lease our bathtub started leaking. It was to the point that it would soak the closet's carpet and leave a pool of water on the bathroom floor. I had to notify them 4 times that it was leaking. They would come and "seal" the tub, but it would continue to leak. I was convinced there was a leak behind the tile.

After 3 more months it continued to leak whenever you took a bath. It was so bad that mold started growing on the closet wall and the baseboards in the bathroom were rotting and turning a dark brown (there were originally white). After sending them a letter threatening to notify the county they came out and PAINTED OVER the baseboards thinking this would help' They cleaned the mold off the closet with bleach leaving a stain on the wall.

We finally had to call the Sentinel VP in New York to get something done.

Another problem we had is the first time we vacuumed the carpet by the front door got sucked into the vacuum and ripped up. They solved this problem by taping it down which looked like crap. After further inspection I noticed that whoever laid the carpet never stretched and tacked it by the baseboards. There was a 1/2 inch space between where the carpet ended and the baseboard where you could see the concrete.

These are suppose to be luxury apartments folks... Stay away and find a better complex...

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
2 of 5
Grounds: 3 of 5
Safety: 4 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: alsonotanidiot Date: 04/27/2006
HAHAHAHA! IN HISTORY? WOW! NO apartment complex is perfect, please let me know when you DO find one! I bet you won't come on this website to brag about it! This website is for people to just gripe about all the bad... what about the good things this place does for you???? HUH? Yea, nobaody wants to brag about that! I hope you do your job perfectly!
From: coverstory Date: 05/30/2006
I think alsonotanidiot is someone from the complex.
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   Terminating a Lease: Know Your Rights - Dec 17
   How to Decorate a Living Room for Less Than $250 - Dec 17
   Tips for Saving on Movers and Storage - Dec 17
   Decorate a Living Room Like a Pro Designer - Dec 17
   Using Mirrors to Open Up Your Living Space - Dec 17
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Lansbrook at Twin Creek
          Allen apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif