Arbrook Park Apartments
#11,085 #42 #1,893

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Arbrook Park Apartments

1401 Nandina Drive, Arlington, TX 76014
(230 Reviews)
$1,165 - $3,400/mo
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Floor Plans & Pricing

1 Bedroom

Gardenia

1 Bed, 1 Bath | 728 sq. ft.

$1,265 - $1,925

8 Available Units

See Floor Plan Details

Laurel

1 Bed, 1 Bath | 629 sq. ft.

$1,165 - $1,785

3 Available Units

See Floor Plan Details

2 Bedrooms

Willow

2 Beds, 1 Bath | 882 sq. ft.

$1,435 - $2,220

8 Available Units

See Floor Plan Details

Magnolia

2 Beds, 2 Baths | 1,047 sq. ft.

$1,350 - $1,990

2 Available Units

See Floor Plan Details

3 Bedrooms

Cypress

3 Beds, 2 Baths | 1,243 sq. ft.

$1,485 - $2,595

7 Available Units

See Floor Plan Details

Jasmine

3 Beds, 2 Baths | 1,366 sq. ft.

$1,590 - $2,450

1 Available Unit

See Floor Plan Details

4 Bedrooms

Azalea

4 Beds, 2 Baths | 1,433 sq. ft.

$1,885 - $3,400

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

C
C

Renter Ratings

C-

Review Ratings

Noise

2.8

Grounds

1.5

Safety

2.0

Office Staff

1.3

Maintenance

2.3

Neighborhood

3.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

4

Managerā€™s Review Engagement

B+

Percentage of reviews responded to

75.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

103.25 days

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Arbrook Park Apartments Reviews

(230)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident ā€¢ 2023 - 2024

3/4/2024

Worst apartments I've ever lived in

Absolutely horrible staff that ignores mosts emails and phone calls and even try to brush you off when you're standing in their office. Been trying to get the same work orders addressed for two and a half months. Bugs are terrible. Home smells like urine.ā€¦Ā See More >
    Manager

    3/7/2024

    Arbrook Park Apartments
    We apologize that we have not being able to provide you with the customer service you deserve as our resident. We do have a new community manager that can assist with any of your concerns. Please email the community to get any pending items taken care of.
    Review Author Icon

    anonymous

    Resident ā€¢ 2021 - 2023

    11/5/2023

    THIS IS WHY the rent IS SO HIGH and the water bill is bad

    I come home every day and there is no parking because there are several resident who share a one bedroom apartment, and the receptionist who lives in the apartment stay right next to them and one floor down from the other ones. Plus the Chineseā€¦Ā See More >
      Manager

      11/8/2023

      Arbrook Park Apartments
      Hello Anonymous, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
      Review Author Icon

      anonymous

      Resident ā€¢ 2018 - 2023

      8/3/2023

      ------ Adjacent

      Title above is not a reference to the people who live here, some of whom are quite nice, but to the quality of the place itself. Harbor Group Management is abysmally incompetent. We've stayed for five years not because we like it but because it'sā€¦Ā See More >
        Manager

        10/28/2023

        Arbrook Park Apartments
        Anonymous, we're disappointed to hear of the negative experience you had at our location.
        Review Author Icon

        lilredrydah@gmail.com

        Resident ā€¢ 2023

        5/11/2023

        Absolutely the worst!

        Staff is rude and incompetent, flooding and leaks, say they're short-staffed and take forever to fix any issues. Even if you put a work order in, they cancel it, because they say that new requests can't come in since they got backed up. They don'tā€¦Ā See More >
          Review Author Icon

          Maria2022

          Resident ā€¢ 2022 - 2023

          1/1/2023

          The worst apartment to rent from I am truly traumatizedā€¦

          I moved in August 2022, from the date I moved in they have lost my keys three times. They never answer the phone or reply to your emails on a timely matter. None of the staff can answer any questions for you. Everything is Iā€¦Ā See More >
          Manager

          11/8/2023

          Arbrook Park Apartments
          If you are willing to give us another chance, please reach out to us at (817) 417-4220 to speak to our manager directly.
          Review Author Icon

          fenel_d

          Resident ā€¢ 2022

          11/8/2022

          Donā€™t beg to be here, if they give you an out, take it!!

          Yancy is the worst person ever and Iā€™ve even bought lunch for the whole office because she was acting so nice during my move in. But, as soon as I walked in my new apartment that all changed. Her mouth started being horrible before herā€¦Ā See More >
          Manager

          11/8/2023

          Arbrook Park Apartments
          Thank you for leaving feedback. Please reach out to us at (817) 417-4220 so we may identify ways to improve your experience.
          Review Author Icon

          dbelljr.232@gmail.com

          Resident ā€¢ 2022

          9/28/2022

          Donā€™t Move Here!

          Iā€™m not even a person that writes reviews but I leave here right now and itā€™s terrible. They gave me a ā€œnewly renovated unitā€ and the sink looked like it was decaying my first day there, there was left over paint in the cabinets thatā€¦Ā See More >
            Review Author Icon

            anonymous

            Resident ā€¢ 2021 - 2022

            9/4/2022

            Hate living here, Do not move here!!!!!

            Do not move here!!!!! Very disappointed. This complex is horrible, from management on down. They give you a tour of an upgraded model. The vacant apartments look nothing like the model. There are all types of insects and rodents. Most of the baseboards look likeā€¦Ā See More >
              Manager

              9/13/2022

              Arbrook Park Apartments
              Thank you for sharing your feedback. We are sorry that your experience was not an amazing one. At Arbrook Park Apartment Homes, we strive to provide the best experience we can for our customers. Please feel free to reach out to us with any further comments, concerns, or suggestions you have so that we can make your experience a better one. We would love to make things right if you would give us another chance.
              Review Author Icon

              anonymous

              Resident ā€¢ 2021

              12/16/2021

              I absolutely hate living in these apartments! I wouldnā€™t recommend it to anyone. I should have read the reviews before moving here, the $2000 rent is outrageous for what the apartment looks like. Old appliances apartment not up to date. When we first moved inā€¦Ā See More >
                Review Author Icon

                anonymous

                Resident ā€¢ 2019 - 2020

                11/30/2020

                This is the worst place I've ever been and WARN ANYONE THINKING OF RENTING!!!! Apartments are too expensive for the raggedy old time apartment that you get!! Apartment manager YANCY and her side kick Lupe are rude and unprofessional!!!The noise levels are crazy and whenā€¦Ā See More >
                  Manager

                  5/14/2021

                  Arbrook Park Apartments
                  Anonymous, we're sorry to hear that your impression of us was less than positive. Each member of our team strives to carry themselves with high degrees of respect and professionalism and we apologize that this was not reflected in your experience. If you are willing, please give us a call, and speak with the Property Manager about the work orders in your unit. We hope to hear from you soon and resolve any concerns you may have. Thank you, kindly.
                  Review Author Icon

                  Cc765

                  Resident ā€¢ 2020

                  11/25/2020

                  Don't not move in too these Apartments. My man has lived here going on 10 months. In these 10 months he has gotten shot at while sitting in his car in his garage he pays for and this morning we woke up to Knocking onā€¦Ā See More >
                    Manager

                    5/11/2021

                    Arbrook Park Apartments
                    Hello, we appreciate you for taking a moment to share your feedback with us. Our team is proud to offer an exceptional living experience for our residents, so we're always seeking ways to further improve. We'd like to speak with you directly to hear your thoughts, so please give our office a call. It'd be a pleasure assisting you!
                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2020

                    1/8/2020

                    Worst customer service I regret moving here been here less than 2 weeks and everything is a mess in the apartment you talk to the stuff they are sitting around like they dont care and swinging in the chair while the manager in the officeā€¦Ā See More >
                      Manager

                      2/5/2020

                      Arbrook Park Apartments
                      It is disappointing to hear that we have not been able to provide you with five-star service during our interactions. Please feel free to give us a call and we would be happy to listen to how we could improve the experience for all residents. Thank you for sharing your thoughts.
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2019

                      11/3/2019

                      The place is not as clean as the model; I have to clean it all over again before moving our stuff in, people are smoking weed at the stairs, water pressure is low, we have had no heat. There is crickets which they say isā€¦Ā See More >
                        Manager

                        11/4/2019

                        Arbrook Park Apartments
                        Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (817) 417-4220 to discuss this further.
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2019

                        7/10/2019

                        Since moving in I have been enjoying my new community with my family. My 3 year old daughter loves her new home and the neighbors have been welcoming. I really love living here at Arbrook Park Apartments!

                          Manager

                          7/11/2019

                          Arbrook Park Apartments
                          Anonymous, thank you for your kind review; we are happy to pass along your comments to the team here at Arbrook Park! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                          Review Author Icon

                          anonymous

                          Resident ā€¢ 2019

                          6/27/2019

                          Maintenance personal (Les) has done a fantastic job each time he is given a service request. This time it was due to an overflow problem in my A/C unit. Very professional and timely done. Also the grounds are kept clean every morning although some tenant'sā€¦Ā See More >
                            Manager

                            7/2/2019

                            Arbrook Park Apartments
                            Anonymous, thank you for your kind review; we are happy to pass along your comments to the team here at Arbrook Park! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
                            Review Author Icon

                            Sandyladywolf

                            Resident ā€¢ 2019

                            6/27/2019

                            I like the front office and how friendly they are! The quick and friendly maintenance! Great neighbors! I love where I live. The other day the leasing team came by to check on me because they thought they saw my dog out by himself. Theyā€¦Ā See More >
                              Manager

                              7/2/2019

                              Arbrook Park Apartments
                              Sandyladywolf, we are so happy to read such a great review about Arbrook Park! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day and we are so glad you have decided to make Arbrook Park your home!
                              Review Author Icon

                              anonymous

                              Resident ā€¢ 2019

                              6/25/2019

                              Mr Hill does a very great job on keeping the grounds up to par. I can tell that he enjoys what he does. Since he took over as the grounds keeper I've never seen it so almost perfect. He keeps the pool area clean andā€¦Ā See More >
                                Manager

                                6/26/2019

                                Arbrook Park Apartments
                                Anonymous, thank you for your kind review; we are happy to pass along your comments to the team here at Arbrook Park! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
                                Review Author Icon

                                Neshatisha45@yahoo.com

                                Resident ā€¢ 2019

                                6/24/2019

                                The Groundskeeper Hill does an awesome job with keeping everything clean. The dumpsters are so much easier to access on the weekends because of this hard working guy. Thanks for all of your hard work! Your work is greatly appreciated and doesn't go unnoticed! Ifā€¦Ā See More >
                                  Manager

                                  6/26/2019

                                  Arbrook Park Apartments
                                  Neshatisha45@yahoo.com, we're happy you found our staff to be so supportive during your experience here at Arbrook Park. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                                  Review Author Icon

                                  Sunyday123

                                  Resident ā€¢ 2019

                                  6/19/2019

                                  Very convenient location for everything from shopping centers to live entertainment and sports events & far most the access highway to and from local near cities and towns, work. Staff is crazy funny but very professional team. Lupe forgets her head at home at timesā€¦Ā See More >
                                    Manager

                                    6/20/2019

                                    Arbrook Park Apartments
                                    Sunyday123, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Arbrook Park. Thanks again for taking the time to leave us this information about your recent visit. Have an awesome day and thank you for making Arbrook Park your home!
                                    Review Author Icon

                                    anonymous

                                    Resident ā€¢ 2019

                                    4/4/2019

                                    If there is any way I can give the staff a NEGATIVE STAR I would give them -1000 they are unintelligent when it come to common sense all of them together and you still come up with the word MINDLESS. They sit at their deskā€¦Ā See More >
                                      Manager

                                      4/18/2019

                                      Arbrook Park Apartments
                                      Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (817) 417-4220 to discuss this further. Have a good day.
                                      Review Author Icon

                                      anonymous

                                      Resident ā€¢ 2019

                                      3/13/2019

                                      I wish I could give negative stars! Don't waste your time looking at this place. Firstly when I move in they place isn't cleaned enough. Things are just put back together poorly. There were bug problems all the time and i keep my place clean!!!ā€¦Ā See More >
                                        Manager

                                        3/19/2019

                                        Arbrook Park Apartments
                                        Anonymous, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like to work towards a resolution, so if you are willing, please reach out to us at (817) 417-4220 to discuss this further.
                                        Review Author Icon

                                        anonymous

                                        Resident ā€¢ 2016 - 2019

                                        2/19/2019

                                        I have been a residence here for 2yrs. When I 1st moved in the office staff was awesome. They were quick to investigate and resolve any issues quickly.As the time continued the apartments has gone down. The grounds are nasty dog poop on the stairsā€¦Ā See More >
                                          Review Author Icon

                                          anonymous

                                          Resident ā€¢ 2019

                                          1/4/2019

                                          DO NOT MOVE HERE!!! Management here suck they don't respond to any complaints they don't answer the phone. when you go to the office they are all sitting around not DONIG there JOB. When you try talking to them all you get is attitude. Theyā€¦Ā See More >
                                            Manager

                                            1/24/2019

                                            Arbrook Park Apartments
                                            Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (817) 417-4220 to discuss this further. Thank you
                                            Review Author Icon

                                            anonymous

                                            Resident ā€¢ 2016 - 2018

                                            11/13/2018

                                            I have been here from from 3 years. Now it is becoming worst place to live . Management will make you feel cursed for living here. They can charge you fine for anything. Recently they charge me $15 for insurance. But I had already submittedā€¦Ā See More >
                                              Manager

                                              11/14/2018

                                              Arbrook Park Apartments
                                              Hi Anonymous, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. When you have an opportunity, please reach out to us at (817) 417-4220 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon. .
                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2002 - 2018

                                              9/28/2018

                                              This has been my home for many years. My daughter grew up here. Current Greystar management team is friendly & responsive. Issues are addressed quickly. Overall it has been safe, quiet, well maintained and nicely landscaped.

                                                Manager

                                                10/24/2018

                                                Arbrook Park Apartments
                                                Anonymous, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Arbrook Park. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

                                                Features & Amenities

                                                Parking
                                                • Private Garage and Covered Parking Available
                                                Other
                                                • 2.5 Mile Jogging Trail
                                                • BBQ and Picnic Area
                                                • Business Center
                                                • Fitness Center
                                                • Flexible Rent Pay on Your Own Schedule
                                                • On-Site Management
                                                • On-site 24-Hour Maintenance
                                                • Package Service
                                                • Pet-Friendly Community with Dog Park
                                                • Swimming Pool
                                                • Tot Lot
                                                • Volleyball Court
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                                                Leasing

                                                Come home to the lifestyle you've been dreaming of in a pet-friendly apartment home at Arbrook Park Apartment Homes near Arlington Highlands. Offering the ideal blend of modern apartment features and elevated community amenities, these garden-style Arlington, Texas, apartments offer the convenience you've been looking for - all within the tranquility of the suburbs. Make your move to Arbrook Park Apartment Homes today.
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                                                Office Hours

                                                • Sunday: 01:00 PM - 05:00 PM
                                                • Monday - Friday: 09:00 AM - 06:00 PM
                                                • Saturday: 10:00 AM - 05:00 PM
                                                This community is managed by

                                                Harbor Group Management

                                                B-
                                                B-
                                                Communities
                                                206

                                                Questions & Answers (0)

                                                Frequently Asked

                                                Based on 230 number of votes by renters, Arbrook Park Apartments is currently rated 3.1 out of 5 stars.
                                                Arbrook Park Apartments is rated 1.5/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                Arbrook Park Apartments is rated 2.3/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                Arbrook Park Apartments is rated 2.8/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                Arbrook Park Apartments is rated 2/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                Arbrook Park Apartments is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                Arbrook Park Apartments is rated 1.3/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                Managers have responded to 75% of their community reviews in the past year.
                                                Managers have replied within 103.25 days to their community reviews in the past year.
                                                Harbor Group Management
                                                No pet policy available
                                                1 Bed, 1 Bath
                                                2 Beds, 1 Bath
                                                2 Beds, 2 Baths
                                                3 Beds, 2 Baths
                                                4 Beds, 2 Baths

                                                Contact Property

                                                Arbrook Park Apartments

                                                March 2024

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                                                Baths

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                                                Arbrook Park Apartments is a 629 - 1,433 sq. ft. apartment in Arlington in zip code 76014. This community has a 1 - 4 Beds, 1 - 2 Baths, and is for rent for $1,165 - $3,400. Nearby cities include Pantego, Grand Prairie, Kennedale, Hurst, and Euless.

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