Elmsgate at Cliffside
#17,598 #72 #2,972

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Elmsgate at Cliffside

1635 Jefferson Cliffs Way, Arlington, TX 76006
(222 Reviews)
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Floor Plans & Pricing

1 Bedroom

Bryce

1 Bed, 1 Bath | 704 sq. ft.

See Floor Plan Details

Zion

1 Bed, 1 Bath | 781 sq. ft.

See Floor Plan Details

Appalachian

1 Bed, 1 Bath | 602 sq. ft.

See Floor Plan Details

2 Bedrooms

Yosemite

2 Beds, 2 Baths | 1,026 sq. ft.

See Floor Plan Details

Pinnacle

2 Beds, 2 Baths | 1,201 sq. ft.

See Floor Plan Details

Seneca

2 Beds, 1 Bath | 911 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

D-
D-

Renter Ratings

C

Review Ratings

Noise

1.0

Grounds

2.0

Safety

3.0

Office Staff

1.0

Maintenance

4.0

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
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Elmsgate at Cliffside Reviews

(220)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2022 - 2023

8/7/2023

Expensive fees and little communication!

The staff are very “look at the lease” and “by the policy” kind of people. Thanks to the change in ownership and website, I made a typo when paying my rent. Only after the late fees were charged three days later, I got my first… See More >
    Review Author Icon

    anonymous

    Resident 2011 - 2022

    8/8/2022

    DO NOT MOVE HERE(FILTH, RATS, DRUGS, VIOLENCE, RUN DOWN, BAD MGT,

    Previous management was amazing. BH took over and has ruined an otherwise great place to live. The tenants since BH took over and raised the prices have been absolute trash. Police are here 3-4 times a week for domestic issues, shootings, drug sales or theft.… See More >
      Review Author Icon

      kwilso1

      Resident 2019 - 2022

      2/22/2022

      I currently reside in these apartments and since new management has taken over the complex has taken a downward spiral as far as how they service their tenants. I notified the front office at the end on or about 1/21/22 that I was hearing something… See More >
        Review Author Icon

        Rosalinda_B

        Resident 2020 - 2021

        1/19/2022

        I lived here for almost 2 years and loved it. Office staff is so friendly and always ready to help and the maintenance is amazing. The manager always went above and beyond to help with anything we needed. Location is great also with so much… See More >
          Review Author Icon

          Adrian_G550

          Resident 2021 - 2022

          1/8/2022

          DO NOT MOVE HERE. Management never follows up if you ask them to fix something then you're stuck calling them over and over again during their office hours waiting for someone to respond and if you send them an email they don't respond. Only thing… See More >
            Review Author Icon

            anonymous

            prospectiveVisited 2021

            7/26/2021

            The apartments were very nice in the past few years, but 2021 everything has gone down hill. People do not utilize the dog park at all, and allow the dog to poop with out picking the waste up. Then they go back to their apartment.… See More >
              Review Author Icon

              anonymous

              prospectiveVisited 2021

              3/26/2021

              I enjoyed the tour and I love the property. The management and leasing agent were very professional and answered questions all of my questions. The property was very well maintained..... I can see myself living there in the near future.

                Review Author Icon

                anonymous

                Resident 2014 - 2021

                2/20/2021

                I have been living here for over 7 years it wasn't a bad place to live until the current managing group took over, they go out of their way to avoid contact with current residents, the only function they have is to rent apartments, current… See More >
                  Review Author Icon

                  Filas52

                  Resident 2013 - 2020

                  8/22/2020

                  I have lived at this complex approximately 8 years and have lived in apartments most of my life. I renewed my lease and as a loyal tenant , I always pay my rent on time and present no problems. I called the leasing office and… See More >
                    Manager

                    8/28/2020

                    Elmsgate at Cliffside
                    I am sorry to hear that you are having a bad experience. I am always available if you would like to discuss these issues. Lisa C. Community Manager. Lisa.crumpton@bhmanagement.com

                    Updated Review

                    Review Author Icon

                    Cliffsidetesident

                    Resident 2019

                    9/6/2019

                    Ericka and Perla refuse to speak with you. Openly shows her disdain with every interaction. Roaches Beer cans, cigarette butts on the grounds, marijuana smoke waftes through the common areas, and sometimes, I get to smell it through my vents. Dirty underwear strewn on top… See More >
                      Manager

                      10/1/2019

                      Elmsgate at Cliffside
                      Let us apologize for your disappointing stay thus far; we would like to have a better understanding of your experience. Please reach out to us at WeListen@ARIUMliving.com at your earliest convenience and we will do our best to resolve this with you.
                      Review Author Icon

                      Resident 665257

                      Verified Resident 2013 - 2019

                      7/15/2019

                      Since the new establishment of Arium Cliffs I had good experiences with the staff. I really enjoy the package center. It's convenient and I can access packages anytime. I think this is a huge improvement.

                        Manager

                        7/17/2019

                        Elmsgate at Cliffside
                        We put a lot of effort into creating a pleasant experience here at ARIUM Cliffside, so we're glad you've noticed! We hope that you continue to raise your expectations for ARIUM Cliffside, as it helps motivate us to improve. If you have any further questions, please give us a call. We're always happy to help!
                        Review Author Icon

                        Resident 663056

                        Verified Resident 2019

                        7/10/2019

                        From the beginning it has not been a pleasant one at Arium Cliffside. I am very annoyed with the fact that pest control has been out to my unit 3 times to get rid of my millipede problem that I am having and still there… See More >
                          Review Author Icon

                          Resident 656953

                          Verified Resident 2017 - 2019

                          6/25/2019

                          Other Than The Telephone Work Order Ordeal The Hall Ways Are Filthy With Spilled Dried Water From Trash and The Trash Department Is An Eye Sore On Weekends When I came To the Office I Was Taken Care of Very Professionally

                            Manager

                            6/26/2019

                            Elmsgate at Cliffside
                            Thank you for taking the time to leave us this feedback and bringing these issues to our attention. We'd like to take this opportunity to improve your experience. Please reach out to us at WeListen@ARIUMliving.com at your earliest convenience and we will be happy to assist you in resolving any issues or concerns you are experiencing.
                            Review Author Icon

                            Resident 640015

                            Verified Resident 2019

                            5/13/2019

                            Great!...................................... ........................................................................................................................ awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

                              Manager

                              5/14/2019

                              Elmsgate at Cliffside
                              Thank you for the kind words! It's rewarding to know you are satisfied and that our hard work is paying off. We hope you have a great day!
                              Review Author Icon

                              Resident 639969

                              Verified Resident 2018 - 2019

                              5/13/2019

                              Excellent customer experience through the entire process of renting. After moving in in the Arium consistently goes above and beyond expectations. I am very pleased with the subtle extras like the coffee bar, the fitness facility, and the fun events/functions the staff… See More >
                                Manager

                                5/14/2019

                                Elmsgate at Cliffside
                                Exceeding our resident's standards is what we strive for, so to hear you're happy with your experience is very gratifying for us. We're so happy to hear you enjoy our community and our events; we do it all for you!
                                Review Author Icon

                                Resident 628631

                                Verified Resident 2019

                                4/17/2019

                                Apartment complex is amazing , staff is wonderful. Willie is awesome he helped me out through every step of the way and making sure I was comfortable. He needs a raise. Complex is very neat luxurious for a very good price. Definitely will recommend to… See More >
                                  Manager

                                  4/22/2019

                                  Elmsgate at Cliffside
                                  We're so happy to know that you've enjoyed your stay at ARIUM Cliffside so far. Thank you for your kind review and recommendation; we are happy to pass along your comments to the team here at ARIUM Cliffside!
                                  Review Author Icon

                                  Resident 600602

                                  Verified Resident 2016 - 2019

                                  2/4/2019

                                  .Management is professional .Premises are kept clean .Maintenance request s are handled promptly. Management offers regular customer community events in which neighbors are able to get to know each other.

                                    Manager

                                    2/11/2019

                                    Elmsgate at Cliffside
                                    We're happy you took the time out of your day to leave us a note. Input like yours is extremely valuable to ARIUM Cliffside and helps us to better serve the entire community. Your positive comments are incredibly motivating and much appreciated. It feels good to know that our efforts aren't going unnoticed! We hope you have a great day!
                                    Review Author Icon

                                    Resident 443066

                                    Verified Resident 2016 - 2019

                                    2/3/2019

                                    well I experience a major water leak in my apartment which caused major damage to my furniture but they did replace the carpet and treated the mole that was developed in my apartment one thing that need to be done they need to really… See More >
                                      Manager

                                      2/5/2019

                                      Elmsgate at Cliffside
                                      We're sorry to hear you aren't 100% satisfied with your home at ARIUM Cliffside. We're sorry to hear about the flooding you experienced, and we would like the chance to turn your experience around. Please reach out to us at WeListen@ARIUMliving.com so we may work towards a resolution regarding your upgrade requests. We look forward to hearing from you!
                                      Review Author Icon

                                      Resident 598669

                                      Verified Resident 2015 - 2019

                                      1/31/2019

                                      Once was a nice place but not anymore. Been trying to get help with noisey upstairs neighbor. No help! Can't wait to get my children out of the middle of this mess. Never thought this type of behavior would be tolerated. This truly makes me… See More >
                                        Manager

                                        2/4/2019

                                        Elmsgate at Cliffside
                                        We take all issues and concerns very seriously and are constantly working towards building a better community. Your satisfaction is our number one concern and we hate to see any of our residents lower their expectations due to disappointing experiences. Let us make things right. If you'd like to reach out to us at WeListen@ARIUMliving.com we can better assist you in fixing these noise issues you're experiencing.
                                        Review Author Icon

                                        Resident 598095

                                        Verified Resident 2014 - 2019

                                        1/28/2019

                                        In all the experience has been mostly great. Every place has it's downfalls but my time here has been mostly positive. The staff and maintenance has been exceptional I have only had a couple times I had to have them come back for the same… See More >
                                          Manager

                                          2/4/2019

                                          Elmsgate at Cliffside
                                          Thank you for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help! We hope you have a great day!
                                          Review Author Icon

                                          Resident 598076

                                          Verified Resident 2005 - 2019

                                          1/28/2019

                                          I have been here over 10 years and the reason that I choose this property is because of the staff and the landscaping. I can say that the now the only reason I stayed was because of the convenience to work and nearby attractions not… See More >
                                            Manager

                                            2/4/2019

                                            Elmsgate at Cliffside
                                            Let us apologize that your time at ARIUM Cliffside hasn't been up to standards. We'd love to get more details from you in order to provide a better experience for both you and future residents. Feel free to reach out to us at WeListen@ARIUMliving.com and help us get a more detailed understanding of these issues.
                                            Review Author Icon

                                            Resident 598029

                                            Verified Resident 2018 - 2019

                                            1/28/2019

                                            My first contact and getting was with Melanie, who was very courteous. She followed up as promised and when she was tied up with other obligations, Willie picked up where she left off. Service needs were met in a timely manner and the other staff… See More >
                                              Manager

                                              2/4/2019

                                              Elmsgate at Cliffside
                                              Exceeding our resident's standards is what we strive for, so to hear you're happy with your experience is very gratifying for us. We want to assure you that we are constantly working to improve your stay at ARIUM Cliffside! Please let us know if there is anything else we can do for you; we are more than happy to help!
                                              Review Author Icon

                                              Resident 597978

                                              Verified Resident 2019

                                              1/28/2019

                                              Helpful management team....online services, clean apartment....brand new appliances....quick response for maintenance requests... walking distance to grocery shopping...clean community....close by major interstates and roads

                                                Manager

                                                2/4/2019

                                                Elmsgate at Cliffside
                                                We're happy you took time out of your day to leave us such a great note! Input like yours is extremely motivating and valuable to us. It's pleasing to know you've enjoyed your time at ARIUM Cliffside so far.
                                                Review Author Icon

                                                Resident 583493

                                                Verified Resident 2018

                                                12/14/2018

                                                The location is convenient for my kids school. I leased with Melanie and she is very patient, sweet and caring about any concerns. I did have a few noise issues with my neighbors but I understand the apartment living you hear every. Overall my stay… See More >
                                                  Manager

                                                  12/18/2018

                                                  Elmsgate at Cliffside
                                                  We couldn't be more thrilled to hear you enjoy living at Arium Cliffside! Your positive comments are incredibly motivating and much appreciated. It feels good to know that our efforts aren't going unnoticed!
                                                  Review Author Icon

                                                  Resident 578706

                                                  Verified Resident 2018

                                                  12/3/2018

                                                  That is a very nice clean environment with friendly residents. That also has two dog parks two swimming pools conveniently located one in front of the location and one in rare of the location. An up-to-date workout center and Clubhouse.

                                                    Manager

                                                    12/4/2018

                                                    Elmsgate at Cliffside
                                                    Thank you for writing; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Carport
                                                    • Covered Parking
                                                    • Garage
                                                    Other
                                                    • 2" Wood Blinds
                                                    • 24-hour management availability
                                                    • Air Conditioner
                                                    • BBQ and Picnic Area
                                                    • Balcony or Patio
                                                    • Built-in Entertainment Centers
                                                    • Business Center
                                                    • Cabana
                                                    • Cable & Satellite
                                                    • Carpet
                                                    • Ceiling Fans in Bedrooms and Living Room
                                                    • Clubhouse
                                                    • Courtyard
                                                    • Crown Molding
                                                    • DishWasher
                                                    • Disposal
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Free Weights
                                                    • Garden Tubs
                                                    • Gated Access
                                                    • High Ceilings
                                                    • High-Speed Internet
                                                    • Kitchen Pantries
                                                    • Microwave
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Outdoor Kitchen Area
                                                    • Oven
                                                    • Package Receiving Service
                                                    • Pool
                                                    • Premium Appliances
                                                    • Recreation Room
                                                    • Refrigerator
                                                    • Se Habla Espanol
                                                    • Short Term Lease Available
                                                    • Storage Space
                                                    • Vinyl Flooring
                                                    • Walk In Closets
                                                    • Walking Trails
                                                    • Wheelchair Access Available
                                                    • Woodburning Fireplace
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                                                    Leasing

                                                    Come experience true luxury in North Arlington at The Cliffs Apartments. Tucked neatly between Dallas and Fort Worth, our one or two bedroom apartment community is close to excellent schools, beautiful parks, top-notch restaurants and entertainment venues such as The University of Texas at Arlington, AT&T Stadium, Globe Life Park, and DFW International Airport. Live your way with our exclusive amenities such as Crown Molding, Garden Tubs, Walk-In Closets and more. Our friendly, professional staff is available to assist with your needs and ensure that your apartment home is second to none in Arlington. World class shopping, dining and entertainment are all within your reach at The Cliffs Apartments. Conveniently located at 1635 Jefferson Cliffs Way just minutes from Highway 360 and I-30, schedule your appointment or come visit us today and see why we will be your premiere destination for luxury apartment living in North Arlington!
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                                                    This community is managed by

                                                    BH Management Services, Inc.

                                                    D+
                                                    D+
                                                    Communities
                                                    241

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 222 number of votes by renters, Elmsgate at Cliffside is currently rated 3.5 out of 5 stars.
                                                    Elmsgate at Cliffside is rated 2/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Elmsgate at Cliffside is rated 4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    Elmsgate at Cliffside is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Elmsgate at Cliffside is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    Elmsgate at Cliffside is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Elmsgate at Cliffside is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    BH Management Services, Inc.
                                                    No pet policy available
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Check Availability

                                                    Elmsgate at Cliffside

                                                    March 2024

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                                                    Elmsgate at Cliffside is a 602 - 1,201 sq. ft. apartment in Arlington in zip code 76006. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Pantego, Grand Prairie, Kennedale, Hurst, and Euless.

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