Jaxon Apartment Homes
#5,026 #20 #784

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Jaxon Apartment Homes

2502 Burney Oaks Lane, Arlington, TX 76006
(331 Reviews & Surveys)
$1,100 - $1,880/mo
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Move-In Specials

$500 off first full month. Select units. Limited time only!

Floor Plans & Pricing

1 Bedroom

A1

1 Bed, 1 Bath | 620 sq. ft.

$1,100 - $1,300

4 Available Units

See Floor Plan Details

A2

1 Bed, 1 Bath | 710 sq. ft.

$1,208 - $1,408

1 Available Unit

See Floor Plan Details

2 Bedrooms

B3

2 Beds, 2 Baths | 1,000 sq. ft.

$1,523 - $1,723

2 Available Units

See Floor Plan Details

B1 (One bedroom w/ Study)

2 Beds, 1 Bath | 800 sq. ft.

$1,372 - $1,572

1 Available Unit

See Floor Plan Details

B2

2 Beds, 2 Baths | 965 sq. ft.

$1,467 - $1,667

1 Available Unit

See Floor Plan Details

3 Bedrooms

C1

3 Beds, 2 Baths | 1,050 sq. ft.

$1,598 - $1,798

See Floor Plan Details

C2

3 Beds, 2 Baths | 1,120 sq. ft.

$1,680 - $1,880

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

B

Review Ratings

Noise

3.3

Grounds

3.0

Safety

2.7

Office Staff

3.2

Maintenance

3.1

Neighborhood

3.5

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

26

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

4.04 days

View Community Timeline
View Community Timeline

Jaxon Apartment Homes Reviews

(157)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 459727

Verified Resident 2024

3/13/2024

The office staff can be rude and misleading. The lady working the front is unprofessional and gives off the attitude that she is better than everyone. There's been several times where we entered the front office and were completely ignored. During our move in, we… See More >
    Manager

    3/15/2024

    Jaxon Apartment Homes
    Thanks for taking time to give feedback about your experience with us. Please reach out to us at (888) 390-1167 - we remain committed to providing the level of service you deserve, and want to work with you to resolve it.
    Review Author Icon

    Resident 1232998

    Verified Resident 2023 - 2024

    3/8/2024

    Decent place to stay. The gates are broken every other month or so. The cameras for security do not work. There is no security team or tow company assigned to the apartments so you can park anywhere. Overall definitely a good starter apartment for someone… See More >
      Manager

      3/11/2024

      Jaxon Apartment Homes
      Hi, we appreciate your honest review. We set a high standard for ourselves at Jaxon Apartment Homes, so we are disappointed to hear your experience wasn't a positive one. Please reach out to us at (888) 390-1167 at your earliest convenience and we will do our best to resolve this with you.
      Review Author Icon

      Resident 1230854

      Verified Resident 2023 - 2024

      3/1/2024

      Water leak from upstairs , went on for couple of WEEKS, Nnot knowing where water coming from , maintenence finally came in and cut holes , and holes are still present with mold just growing wild, nothing has been done about mold or holes in… See More >
        Manager

        3/3/2024

        Jaxon Apartment Homes
        Hi, we are disheartened to hear about your experience here in our community. We'd like to resolve these issues for you as quickly as possible. If you are willing, please contact us at (888) 390-1167.

        Updated Review

        Review Author Icon

        Resident 1116501

        Verified Resident 2023 - 2024

        2/26/2024

        Everybody is nice but nobody seems to know what they are doing. They forgot I was moving in and closed the office that day. They lost one of my rent checks and blamed me for not paying it. They "repair" the air conditioning and it… See More >
          Manager

          2/27/2024

          Jaxon Apartment Homes
          We're truly sorry for the inconvenience and frustration you've experienced at Jaxon Apartment Homes. Your feedback is taken seriously, and we acknowledge that we have fallen short of our commitment to excellence. Please know we are addressing these issues to improve our service. We invite you to contact us directly to resolve these matters promptly. Your comfort and satisfaction are our priorities, and we aim to restore your confidence in our community. Thank you for your patience and for bringing these issues to our attention.

          Updated Review

          Review Author Icon

          Resident 1195881

          Verified Resident 2023 - 2024

          1/19/2024

          I got tricked. Roaches are out of control for 2000. Threw thick paint on to cover up everybody in office and maintenance got sole type of attitude I hate it it's gross. It is all a lie. I have never felt like a bigger dummy… See More >
            Manager

            1/21/2024

            Jaxon Apartment Homes
            Hi, I appreciate your honest review. We set a high standard for ourselves at Jaxon Apartment Homes, so I'm disappointed to hear your experience wasn't a positive one. Please give us a call at (888) 390-1167 when you have an opportunity, and we'll be more than happy to try and turn your experience around.

            Updated Review

            Review Author Icon

            Resident 1130820

            Verified Resident 2023 - 2024

            1/5/2024

            I love the office manager and the receptionist at the front very professional and whatever issues you have they get it done Never had any issues with my apartment and if you are looking for a quiet place to live Jaxon is the place

              Manager

              1/7/2024

              Jaxon Apartment Homes
              Hi, thank you so much for providing us with feedback on your experience here! We really appreciate your positive review.
              Review Author Icon

              Resident 1208743

              Verified Resident 2021 - 2023

              12/15/2023

              Worst apartments I've ever lived in. Water stay out every day. Plumbing issues every day. Trash everywhere. Valet trash is $40 every month. All these fees. My rent was $1300 but in total it was 1560 for a small 600 sqft apartment. Horrible experience do… See More >
                Manager

                12/15/2023

                Jaxon Apartment Homes
                Dear Jaxon, We appreciate your feedback regarding your experience at Jaxon Apartments. We understand your concerns about the water outages and plumbing issues. Please note that we recently had to shut off the water for necessary repairs, and we communicated this in advance to minimize any inconvenience to our residents. We're sorry to hear that you've had a negative experience, and we apologize for any issues you've encountered. We value resident feedback and continuously strive to improve our services and address concerns. If you have any specific issues that you'd like us to address or if you'd like to discuss your experience further, please feel free to reach out to our management team. We appreciate your feedback and the opportunity to make improvements.
                Review Author Icon

                lilsam3870

                Resident 2023

                12/12/2023

                Lifesavers when I needed it....

                A year ago I was needing an apartment due to a divorce. It was one of the worst times in my life and to have to make so many decisions right at Christmas was unthinkable. I had looked at so many apartments and all of… See More >
                  Manager

                  12/13/2023

                  Jaxon Apartment Homes
                  Hey, it's our pleasure! Happy you had a great experience.
                  Review Author Icon

                  Resident 1206289

                  Verified Resident 2019 - 2023

                  12/8/2023

                  My experience has good overall, jamie is a good managed. Also Sugey is so ------- beautiful I love her ????. Also gas is going down, do the rent needs to go down as well. My rent should be $1325 instead of $1345

                    Manager

                    12/9/2023

                    Jaxon Apartment Homes
                    Hey, our pleasure! Happy you had a great experience. If you have any further questions, please give us a call. We're always happy to help!
                    Review Author Icon

                    Resident 1179923

                    Verified Resident 2023

                    9/12/2023

                    I love the apartments. They're actually nice and the staff members work very hard to make sure they stay nice, especially Sugey. She is on top of it! Minor issues like dog poop and critters outside that keep the apartments from actually becoming as beautiful… See More >
                      Manager

                      9/15/2023

                      Jaxon Apartment Homes
                      Thank you for sharing your positive feedback regarding Jaxon Apartment Homes. We're glad to hear that you appreciate our efforts to maintain the community, especially the diligence shown by Sugey. We acknowledge the challenges you've pointed out regarding pet waste and critters. We'll certainly take your suggestion into consideration about adding more doggy bag stations throughout the property. We always strive to make our community a better place for our residents. Once again, thank you for your valuable input.
                      Review Author Icon

                      Resident 1177308

                      Verified Resident 2022 - 2023

                      9/5/2023

                      My experience has been horrible, that office staff told me that my apt will stay the same way, meaning that my work order will not be complete and there nothing I can't do nothing about it. They say they will come out and do don't.

                        Manager

                        9/8/2023

                        Jaxon Apartment Homes
                        Hi, thanks for taking time to give feedback about your experience with us. I'd be grateful for the opportunity to address your concerns. Please get in touch directly at (888) 390-1167 when you have a chance - thanks so much, and we're looking forward to hearing from you.
                        Review Author Icon

                        Resident 1177142

                        Verified Resident 2023

                        9/5/2023

                        Anytime we have any issue, both financial and service related, anyone who picks up the phone is extremely helpful, respectful, and courteous. Thank you Jaxon!! Keep up the great work and dedication to everything y'all do on a daily basis!

                          Manager

                          9/8/2023

                          Jaxon Apartment Homes
                          Hi! Thanks so much for sharing your raving experience with Jaxon. We strive to provide the best service possible.
                          Review Author Icon

                          Resident 1170542

                          Verified Resident 2023

                          8/15/2023

                          My experience in the beginning was a headache. They tried to give me a unit I didn't ask for nor want. However, Renee had worked out a lot for me to be satisfied with the unit I'm staying in now????..

                            Manager

                            8/19/2023

                            Jaxon Apartment Homes
                            Hi, we regret that you weren't satisfied with your experience. We hope you will give us another chance. Please reach out to us at (888) 390-1146 at your earliest convenience and we will do our best to resolve this with you.
                            Review Author Icon

                            Resident 1169650

                            Verified Resident 2023

                            8/13/2023

                            I really like these apartments a lot I've had no issues as far as the staff or the maintenance it's just the things that they were gonna do they still haven't done yet. Others than that all good. Great

                              Manager

                              8/16/2023

                              Jaxon Apartment Homes
                              Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
                              Review Author Icon

                              Resident 1169086

                              Verified Resident 2023

                              8/11/2023

                              The experience I had when I first move in was hurtful not professional one management was rude to me when it was not my fault apartment was not ready when I traveled all night from Chicago to Texas I was tired hungry hot set in… See More >
                                Manager

                                8/15/2023

                                Jaxon Apartment Homes
                                Hi, we are sorry to see your low star rating and would like to get some details about your experience. Please reach out to us at (888) 390-1146 at your earliest convenience and we will do our best to resolve this with you.
                                Review Author Icon

                                Resident 1168181

                                Verified Resident 2021 - 2023

                                8/8/2023

                                This apartment complex has various issues that take forever to get fixed or taken care off. We have had numerous complains about roach issues and continue to bring pest control, but issue continue. The only good thing is the maintenance personnel is the two Latino… See More >
                                  Manager

                                  8/11/2023

                                  Jaxon Apartment Homes
                                  Hi, we work hard to provide a fantastic experience for all. It's discouraging to hear that you had a negative experience, and we'll check into it to see what we could have done to improve. I'd be grateful for the opportunity to address your concerns. Please get in touch directly at (888) 390-1146 when you have a chance - thanks so much, and we're looking forward to hearing from you.
                                  Review Author Icon

                                  Resident 1164814

                                  Verified ProspectVisited 2023

                                  7/30/2023

                                  Great walk through and truly considering in moving in to the apartments. I loved how it has several storage space in the closets, laundry room, pantry in the kitchen as well and has open floor in living space.

                                    Manager

                                    8/4/2023

                                    Jaxon Apartment Homes
                                    Thank you for your positive feedback about Jaxon Apartment Homes! We're delighted to hear that you had a great walk-through and are considering moving in. We take pride in providing spacious and functional living spaces, and we're glad you appreciate the ample storage options and open floor plan in the living area. If you have any further questions or need more information, please don't hesitate to reach out to us. We would be thrilled to welcome you as a resident at Jaxon Apartment Homes and hope to provide you with an excellent living experience.
                                    Review Author Icon

                                    Resident 1164555

                                    Verified Resident 2023

                                    7/29/2023

                                    Horrible customer service and filthy community. I wouldn't recommend this place to an animal. Rent is extremely high and the quality is lacking. Management is rude, unprofessional, and lack knowledge about how to maintain the community. Gates have never worked since the day I moved… See More >
                                      Manager

                                      7/31/2023

                                      Jaxon Apartment Homes
                                      Hi, it's truly upsetting to hear that you didn't receive the top-notch service we strive to provide. I'm going to talk to the team here at Jaxon Apartment Homes to see how we can improve for next time. Please call us at (888) 390-1146 so we can work towards a solution. Thank you and have a great day.
                                      Review Author Icon

                                      Resident 1161832

                                      Verified Resident 2022 - 2023

                                      7/21/2023

                                      Office staff is very friendly but the rent is too high for the quality of the apartment. It seems like the new company is trying to fix it up but it must have been run down before and may take a while to achieve that.… See More >
                                        Manager

                                        8/19/2023

                                        Jaxon Apartment Homes
                                        Thank you so much for taking the time to share your experience at Chisholm at Tavolo Park. We're thrilled to hear that Kaitlyn made your move-in seamless and stress-free. Our aim is always to create a welcoming and comforting environment for our residents, so we're glad to know you felt right at home upon arrival. Your peace of mind is our utmost priority, and we're delighted to know we've been able to provide that for you. Your recommendation means a lot to us, and we look forward to ensuring that your time at Chisholm remains exceptional. Should you have any questions or need any assistance in the future, please do not hesitate to reach out.
                                        Review Author Icon

                                        Resident 1161128

                                        Verified Resident 2022 - 2023

                                        7/19/2023

                                        Shower never fixed dish washer never fixed , dirty breezeways slow maintenance?. House is very hot during the summer my kids have to stay in other places because it's so hot , I still have to pay for the bill?? no help very frustrating

                                        Manager

                                        7/20/2023

                                        Jaxon Apartment Homes
                                        Hi, we are disheartened to hear about your experience here in our community. We'd like to resolve these issues for you as quickly as possible. Please call us at (888) 390-1146 so we can work towards a solution. Thank you and have a great day.
                                        Review Author Icon

                                        Resident 1155103

                                        Verified Resident 2023

                                        6/30/2023

                                        My experience has been eye opening. It has definitely encouraged me to work on my credit because although the inside of my apartment is nice the outside is full of all sorts of mayhem. The trash and smell are my top concerns.

                                          Manager

                                          7/2/2023

                                          Jaxon Apartment Homes
                                          Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (888) 390-1146 so we can work towards a resolution. We look forward to hearing from you.
                                          Review Author Icon

                                          Resident 1152952

                                          Verified Resident 2023

                                          6/23/2023

                                          It's a good gated community. Have a place for the kids n nice n kind staff?The pool is nice n they have a place that u can do family events.. they also do things for the community n help out they residents

                                            Manager

                                            6/30/2023

                                            Jaxon Apartment Homes
                                            Thank you for sharing your positive feedback about our gated community! We're delighted to hear that you're enjoying your experience here. We take pride in providing a safe and secure environment for our residents, and we're glad to know that you appreciate the gated community. It's great to hear that we have amenities for kids, creating a space for them to enjoy. Our team strives to be kind and helpful, and we're pleased that you've had positive interactions with our staff. We're thrilled that you're enjoying the pool and the opportunity to host family events. We believe that fostering a sense of community is important, and we're glad to offer activities and events that bring our residents together. Additionally, we're dedicated to helping out our community and supporting our residents whenever possible. If there's anything else we can do to enhance your experience or if you have any further suggestions, please don't hesitate to let us know. We value your feedback and are committed to providing you and your family with a great living environment. Thank you again for your positive review and for choosing our community as your home. We look forward to continuing to serve you and your family!
                                            Review Author Icon

                                            Resident 1145402

                                            Verified Resident 2023

                                            5/30/2023

                                            Staff is very friendly and community is very quiet and clean . No bug issues! Everything I'd really great ! I love the fact that the staff will make you feel welcomed and problem they will make sure it's taking care of !

                                              Manager

                                              6/1/2023

                                              Jaxon Apartment Homes
                                              Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
                                              Review Author Icon

                                              Resident 1137579

                                              Verified Resident 2023

                                              5/5/2023

                                              The staff is warm and welcoming, mainly Sugey in particular. My only issues are my cabinet doors not being installed before move in, my old toilet not being replace before move in, under the bathroom sink leak, and outlets that won't keep the plugs in.… See More >
                                                Manager

                                                5/8/2023

                                                The Jaxon
                                                Hi, we are disheartened to hear about your experience here in our community. We'd like to resolve these issues for you as quickly as possible.
                                                Review Author Icon

                                                Resident 1129086

                                                Verified ProspectVisited 2023

                                                4/7/2023

                                                My experience was really good. Sugey asked all necessary questions to meet my needs. She was really nice and polite!! She's one of the main reasons why I decided to move to this new community! I look forward to moving in.

                                                  Manager

                                                  4/19/2023

                                                  The Jaxon
                                                  Thank you for taking the time to share your positive experience with Jaxon Apartment Homes. We are thrilled to hear that Sugey was able to provide excellent customer service and assist you with finding the perfect apartment to meet your needs. Our team takes great pride in ensuring that our residents have a comfortable living experience, and we are glad that Sugey was able to make a positive impact on your decision to move to our community. Thank you for choosing Jaxon Apartment Homes as your new home, and we look forward to exceeding your expectations.

                                                  Features & Amenities

                                                  Laundry
                                                  • Full Size Washer and Dryer Sets
                                                  Parking
                                                  • Carport
                                                  • Covered Parking
                                                  Pets
                                                  • Animal type not listed Allowed
                                                  • Cats Allowed
                                                    Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  • Dogs Allowed
                                                    Restrictions: Rottweiler, Ameriican Pitbul Terriers, Bull Terriers, Chow, Doberman Pinschers, German Shephard, Akitas, Alaskan Malamute, Cane Corso, Wolf Hybrid. Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • 24-Hour Emergency Maintenance
                                                  • Clubhouse
                                                  • Community Events
                                                  • Convenient to Shopping, Dining and Highways
                                                  • Energy Efficient Stainless Steel Appliances
                                                  • Faux Wood Floors
                                                  • Gated Access
                                                  • Large Closets
                                                  • No Deposit Community
                                                  • Outdoor Kitchen
                                                  • Package Receiving Service
                                                  • Patio
                                                  • Pet-Friendly Community with Waste Stations
                                                  • Pool
                                                  • Premium Custom Cabinetry
                                                  • Premium Kitchen Lighting and Subway Tile Backsplash
                                                  • Premium Lighting Package
                                                  • Quartz Countertops
                                                  • Valet Trash Service
                                                  • Window Coverings
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                                                  Leasing

                                                  Welcome to Jaxon Luxury Apartments, a community of modern apartments in Arlington, Texas! Featuring spacious floor plans, renovated interiors, and a prime location minutes from several local points of interest, it s easy to live well at our community. Come home to Jaxon Luxury Apartments and discover must-have amenities like high-speed Internet access, a newly renovated fitness center, a swimming pool, on-site maintenance, and pet-friendly accommodations. Soak up everything you love about Arlington when you reside at Jaxon Luxury Apartments!
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:30 PM
                                                  This community is managed by

                                                  CAF Management

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                                                  Communities
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                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q: What is the estimated utility bill for one person?

                                                  Frequently Asked

                                                  Based on 331 number of votes by renters, Jaxon Apartment Homes is currently rated 3.1 out of 5 stars.
                                                  Jaxon Apartment Homes is rated 3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                  Jaxon Apartment Homes is rated 3.1/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                  Jaxon Apartment Homes is rated 3.3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                  Jaxon Apartment Homes is rated 2.7/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  Jaxon Apartment Homes is rated 3.5/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                  Jaxon Apartment Homes is rated 3.2/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  Managers have replied within 4.04 days to their community reviews in the past year.
                                                  CAF Management
                                                  Animal type not listed Allowed
                                                  Cats Allowed
                                                  Pet Limit: 2
                                                  Dogs Allowed
                                                  Restrictions: Rottweiler, Ameriican Pitbul Terriers, Bull Terriers, Chow, Doberman Pinschers, German Shephard, Akitas, Alaskan Malamute, Cane Corso, Wolf Hybrid
                                                  Pet Limit: 2
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  $500 off first full month. Select units. Limited time only!

                                                  Contact Property

                                                  Jaxon Apartment Homes

                                                  March 2024

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                                                  Jaxon Apartment Homes is a 620 - 1,120 sq. ft. apartment in Arlington in zip code 76006. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,100 - $1,880. Nearby cities include Pantego, Grand Prairie, Kennedale, Hurst, and Euless.

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