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Colonial Village Apartments (formerly Burney Oaks Apartments)

2502 Burney Oaks Lane, Arlington, TX 76006
55%
99
Reviews
55%
Apartment Rating
54%
City Average
06/11/14
Verified Resident

It was quick and easy It was quick and easy It was quick and easy It was quick and easy It was quick and easy It was quick and easy It was quick and easy It was quick and easy It… Full Review ▶

06/11/14
Verified Resident

Good. Gate code should be changed every now and then. Wish they didn'the take away the hot tub. Pool seems to be in better shape than it use to be. Appliances in unit need to be updated. Plumbing has been an… Full Review ▶

06/04/14
Verified Resident

Quiet and friendly. I would also recommend this community to all my friends and family. The staff is extremely helpful and nice. My experience living here ha been wonderful and pleasant. I don't plan on moving at any time in the… Full Review ▶

05/16/14
Resident

I have lived here since 2011. First of all the staff here are excellent. I love the current manager, she is incredibly friendly and is truly a caring person. Whenever I have a maintenance issue it is taken care of within… Full Review ▶

Manager Response
05/13/14
Verified Resident

I love the floor plan and location of the apartment complex. Have been frequently frustrated using the on line rental payment process. Also, wish that new residents would be checked out a little more thoroughly.There have been recent residents in my… Full Review ▶

Manager Response
04/24/14
Verified Resident

I have leakage in the walls next to the television. The boiler broke down twice in the six years I've been here. The water been cut off three times. Above all else it has fine. The windows leak when it rain,… Full Review ▶

Manager Response
04/23/14
Verified Resident

The overall community is nice. I've been here almost 2 years and I haven't encountered any drama. The whole area is always kept neat. Management is very helpful but mainly when you talk to them in person. It's hard to reach… Full Review ▶

04/08/14
Verified Resident

My new lease included MAA connect w\o any mention of cost. I never had the option whether I wanted cable or not, which is unfair and pricey for basic cable. I've sent email to the corporate office but no one has… Full Review ▶

Manager Response
04/02/14
Verified Resident

So far its been a great experience and staff members are very professionals. Do no have any complains at this moment. Neighborhood is very peaceful. Parking is always available. Have easy access to restaurants and entertainment. Area is very clean. Full Review ▶

04/01/14
Verified Resident

I was very pleased with how fast things got done!! I feel better now that my carpet is clean and other stuff that was not working properly are fixed. They did a great job this time around very fast at getting… Full Review ▶

03/19/14
Verified Resident

It has been great so far. The service is good and the unit is very nice. I had a few problems with some of the appliances when I first moved in but it was handle quickly and professionally. The only thing… Full Review ▶

03/15/14
Verified Resident

nice , responsible, clean, well mantained, friendly, just the right staff for the job. you have the best staff and they cant be trade for no one else. very respectful and outgoing. nice , responsible, clean, well mantained, friendly, just the… Full Review ▶

03/10/14
Verified Resident

I have lived here for a little over 2 years and this was an awful experience until I met the manager Kim. I had leased an apt 4mnths prior to move in and it wasn't at all what I expected. I… Full Review ▶

03/08/14
Resident

Do not move here . Management very unprofessional. They do not ever answer the phone. If you have a work order you might as well fix it yourself because if you get lucky and maintenance comes they do a poor job.… Full Review ▶

02/19/14
Verified Resident

I'm ok here, even though it needs improvements (new appliances, better outdoor lighting, thermostats, etc)I think what I pay is about right for what I get. My main complain is the time it takes to get a request done, seems like… Full Review ▶

02/19/14
Verified Resident

This is a good place to live and I've renewed my lease several times. Management is responsive and requests are handled in a timely manner. The grounds are well kept. Lease violations are handled promptly and are rarely an issue -… Full Review ▶

02/19/14
Verified Resident

The apartment still needed alot of work when I first moved in but little by little it got done. The people who own dogs need to go to the designated area for the dogs to do their "business" instead of going… Full Review ▶

02/19/14
Verified Resident

Simply, I love living here. I feel safe and secure and being a single, older woman - that is very important. The Staff are always doing their best if I need them. The price and quality of the apartment are quite… Full Review ▶

02/11/14
Verified Resident

Maintenace requests are NEVER completed, and if they are completed, it's done half assed. The shower has mold/mildew in it and the office manager seems to think it's nothing and refuses to do anything about it.Nice apartment unit, but all else… Full Review ▶

Manager Response
01/22/14
Verified Resident

When I moved in, the apartment was in horrible shape. I had to request for the carpet and the apartment itself to be cleaned, blinds to be changed...It took over two months!To get maintanance is like pulling teeth. But overall, its… Full Review ▶

Manager Response
01/06/14
Resident

DO NOT MOVE HERE!!! We moved out from these apartments because our apt got broken into during thanksgiving holiday and the office people didn't even seem concerned. They put our broken window back together with a card board when it was… Full Review ▶

01/06/14
Resident

Resident since October 2013. No complaints so far!!!! Already thinking about renewing my lease and it doesn't end till October 2014. The people in the office are BEYOND wonderful (except for the one gentelman, Robin). Don't let his good looks fool… Full Review ▶

12/23/13
Resident

RUN!!!! This apartment complex is horrible everything looks ok until day 5 then all your appliances such as dishwasher, oven, washer and dryer all fail and maintenance will never come fix it. The AC thermometer is taped on everything is painted… Full Review ▶

09/29/13
Resident

This apartment has mice and other insects.... There are definitely some small rodents and I have pictures as proof. Robin was supposed to have come and cleared the rodent out using their maintenance and that has NOT happened. This is not… Full Review ▶

08/07/13
Resident

I have been at these apartments for over 3 years, and all these negative reviews do not reflect the property and staff in any shape, form, or fashion. But of course people are going to speak out on the negative and… Full Review ▶

07/30/13
Resident

DO NOT MOVE HERE! Worst apartments around I would highly recommend not moving here. If you are reading this please heade my words. They wouldn't let me see the apartment we were going to get before we moved in. When we… Full Review ▶

01/26/13
Resident

Theses are the the worst apartment ever! The office staff is terrible. Maintenance is slow as ----, and the apartment is falling apart. The manager plays dumb as if she doesn't know what's going on with her shady ---. When I… Full Review ▶

01/16/13
Resident

Office staff is friendly when you move in, then after you do not get a smile. I felt unwelcomed or as if I was bothering them upon entering. Property Manager is shady, so make sure if she tells you something, you… Full Review ▶

10/10/12
Resident

DO NOT MOVE HERE! I REPEAT DO NOT MOVE HERE! This has been by far the worst apartment experience of my life! First off, I reserved my apartment a month in advance and the day i came to move, my apartment… Full Review ▶

10/03/12
Resident

People if your reading this review stay away from these apartment. They are not worth your money, nor time. If your looking to spend hundreds just in water, trash, sewer, etc... go somewhere else more pleasent to live theses apt are… Full Review ▶

09/10/12
Resident

Signed a lease 2 months ago and moved in on 9-8-12. We agreed to pay $50 a month for upgraded appliances and upon move in...we have appliances from the 70's. The dishwasher top rack is missing, it is rusted out and… Full Review ▶

07/26/12
Resident

These apartments are descent on the outside, but TERRIBLE on the inside. Meaning: they're maintenace crew is ALWAYS short staffed. They don't get things done in time. They leave a mess whenever working on a work order. The staff lies about… Full Review ▶

07/11/12
Resident

They make you think you get free cable but you are paying for that cable I used to live there and I got and I got a bill or the cable I said to the manager "what's this I thought it's… Full Review ▶

06/27/12
Resident

I've lived in apartments for three year now and this is the 1st place I will be writing a review for. The office staff is okay, before leasing with this apartment complex I already had problems with my lease and the… Full Review ▶

03/19/12
Resident

I moved here on February and for the price they are ok... my only complaint is that the appliances (stove, hood and dishwasher) are old and they didnt change the carpet, but when I told them that the carpet was dirty… Full Review ▶

02/27/12
Prospective Resident

I was so excited to hear that I was approved for a two bedroom two bath. I paid $50 app fee with $200 non refundable admin fee. I then paid $313 deposit on the day I went to get my keys… Full Review ▶

01/19/12
Resident

Just look at the arlington crime statistics for the apartment complex... http://www.arlingtonpd.org/CrimeStats/CrimeSearch.asp In the last 6 months, there have been over 30 apartment burglaries JUST IN THIS COMPLEX!! They got a security guard, and the robberies stopped... for a week! Just… Full Review ▶

10/11/11
Resident

I moved here for cheap rent and gated entry. I haven't had any big problems other than the rat one winter and I'm on the 3rd floor! I know my place isn't trashy enough for that. The maintenance crew was pretty… Full Review ▶

09/03/11
Resident

I knew when I moved in that I was moving into a place that was cheaper than most. I have not had a terrible experience. There was a brief issue with ants, but no other notable issues with bugs. It's nice… Full Review ▶

08/25/11
Resident

This complex is owned by an unseen corp (i.e. they ONLY take care of outer appearances). Once you're there, there's no improvement, maintenance, or consideration for good renters. We had too many issues to list, but upon moving out they were… Full Review ▶

07/13/11
Resident

Cons: Maintenance is HORRIABLE!!! It took 1 month to get hot water in my bath tub!! I had to call the corp. office and that took an additional week until the called out a outside contractor to finally fix the problem… Full Review ▶

05/12/11
Resident

I live in colonial village now. Manager is really rude person. I had some problem at my apt. and told manager, but she did not send anybody for fixing the problem. I went every day to office for two weeks for… Full Review ▶

03/10/11
Resident

I lived here for a little bit over two years, and I loved everything about this property. Yes, there were instances that not everything was perfect (like the snow storm in 2010, not their fault though), broken water pipes that needed… Full Review ▶

07/13/10
Resident

First of all, we paid for covered parking, and when the major snow storm occurred we were without the carports for almost 2 months. Needless to say we were charged for the parking spots. The response for the office, maybe you… Full Review ▶

05/05/10
Resident

I originally signed a 12mo lease in a two bdrm with a roommate. We had a terrible ant problem, but with a little Raid, all was clear. Unfortunately when the lease was up my roommate and I decided to go separate… Full Review ▶

04/23/10
Resident

I moved into the smallest 1-bedroom apartment they have on August 2009, and until today, April 2010, I enjoyed my little place. I am paying 474/month for a 12-month lease just renewed (last year it was 465/month) and I pay on… Full Review ▶

03/09/10
Resident

please dont attempt to rent here, these is the first apartment i have seen and heard they charge you gas fee plus gas billing fee which keeps flactuating.you have to go through your utility bill,otherwsise, they have crazy bills like pest… Full Review ▶

03/01/10
Resident

We moved here a couple years ago... Lets see... first year my heat was broke ALL winter, they came and "fixed" it like 10 times, and it just kept running, my electric bill was 300 a month for a 1 bedroom… Full Review ▶

11/17/09
Resident

They don't fix anything properly, they only cover it up. Every summer I melted, they blamed it on the heat outside, but my friend down the street lived in an apartment with direct sunlight and her apartment was always colder than… Full Review ▶

07/20/09
Resident

When we moved in the place was a complete disaster because there was a mix up and the maintenance staff didn't know we were moving in. After they came and fixed things up so we could at least shower and cook,… Full Review ▶

03/02/09
Resident

I have lived here since 2004 at the time the complex was called Burney Oaks and everything was great, then the management changed to Colonial Village. This is when the problems began. They have the most incompetent staff and they are… Full Review ▶

01/19/09
Resident

I live in the smallest 1/1 and moved in during July '08. At first I was worried because my apartment "wasn't ready" on my day of move-in because they had not cleaned the carpets. I was still allowed to move all… Full Review ▶

01/08/09
Resident

I moved in September of 08. What a mistake. I knew I was going to have a problem the first day I started to move my things in. There was a delay because they JUST finished cleaning my carpet. FINALLY got… Full Review ▶

10/04/08
Resident

When I first moved here in the spring of 2007 everything was great the office staff was helpfull and if there where ever any problems they fixed it right away. But NOW the front office staff are a bunch of rude,… Full Review ▶

10/02/08
Resident

I've been here since Jan. 2008 and I haven't had any problems that aren't common with most apartments. Any maintenance problem was fixed in 24 hours or less. And by the way, we have 2 maintenance people, not one. Also, they… Full Review ▶

08/08/08
Resident

I recently started my lease in May of 2008, and from there were problems (the A/C never turned off AND didnt cool=250 electric bill, the fridge leaked constantly and still does, the washer went out a month after moving in, we've… Full Review ▶

07/16/08
Resident

I moved into Colonial Village at the end of 2007. I loved the location because there is quick access to 360 and 30, the floor plan was awesome for its price, and I got brand new appliances including free washer and… Full Review ▶

07/10/08
Resident

I haved lived at this property since October 2007. There was a problem from the very start. My apartment was not ready the day of move-in. I overlooked that, but then it seemed as if I had just awakened to a… Full Review ▶

05/19/08
Resident

I moved into Colonial Village back in January, i moved in with my roomate and right off the bat our dryer was still broken the fridge door did not close properly the water temperature goes from hot to cold while in… Full Review ▶

02/04/08
Resident

I would not suggest living here. I signed a 14 month lease and since the day I moved in I regreted it. It's difficult to get maint. to do any work on the apt. They cut a hole in my wall… Full Review ▶

12/10/07
Resident

-The office staff seems nice and caring when you first move in. After that you have to call at least 3-4 times to get maintenance requests taken care of. -The dumpsters are always overflowing and trash is stacked all around them.… Full Review ▶

11/13/07
Resident

i just moved here almost a week now, and the staff has been very nice and making sure that everything was taken care of and i was happy. i love this place so far and the apartment is very spacious for… Full Review ▶

10/19/07
Resident

I don't feel safe living here. My husband works nights and I cringe when he leaves. Gang memberish looking people roam around the complex, jumping the fence from other surrounding apartment complexes. There have been several car breakins and home burglaries,… Full Review ▶

09/21/07
Resident

I like these apartments. I have lived here since last December. The grounds are maintined well. The only thing I wish is that we had a playground on site. The neighboring apartments are not as nice as these. Some are okay.… Full Review ▶

09/08/07
Resident

Things were fine the first 6 months. When my room-mate moved off and I had to transfer to another aptartment, I was happy they were working with me until they gave the one bedroom they promised me was taken by one… Full Review ▶

06/20/07
Resident

I like my apartment. If you put in a maintenance work order they usually respond within 24-48 hrs. They have hardwood floors and come with washer and dryers installed. The property is clean and landscaped nicely. I don't have problems with… Full Review ▶

03/27/07
Resident

your apartment walls it's a great place to live Full Review ▶

12/09/06
Resident

When viewing the "actual review date of each review" please view carefully; all review dates prior to the 09-05-2006 post date have been "reposted" to state "post date 08-31-06 to 09-13-06". Full Review ▶

11/27/06
Resident

I have lived in this apartment over a year now. At first I loved it until my car got broken into twice, and then the fire alarm kept going off in my building at least once every week at crazy hours… Full Review ▶

09/11/06
Resident

Very quiet and nice place in an otherwise sub-par neighborhood. Full Review ▶

09/05/06
Resident

I have lived at this complex for 4 years. The first two years werent too bad, these last two, have been horrible. The office management could be better, but it is better than it was before when it was Burney Oaks.… Full Review ▶

05/23/06
Resident

I live in Burney Oaks which is now called Colonial Village, I hated every bit of it. The landscaping is ugly, the bildings are ugly. I was ashamed to bring someone to my apartment. My roommate and I were charged 800… Full Review ▶

05/16/06
Resident

DO NOT MOVE HERE! I lived here and had a stalker that would have raped/killed/robbed whatever me when I lived there had I not had the luck of getting ready to walk my dog and looked out the peep hole before… Full Review ▶

03/27/06
Resident

I just recently moved here to Colonial Village at North Arlington and very impressed. This is the first apartment community I have moved to that my apartment was completely ready when I came to move in. The office staff was very… Full Review ▶

03/21/06
Resident

The excercise room gets torn up on a weekly basis, and nothing is fixed, ever!
The hot tub is constantly littered by beer bottles.
Maitenance is incompetent and lazy. I asked them to fix a problem with my toilet and left my apartment… Full Review ▶

03/13/06
Resident

I have lived here for 8 months. In that time my truck has been broken into twice, I have been towed from my own reserved spot once, and today I found my full size spare tire was stolen from under my… Full Review ▶

01/02/06
Resident

I have lived in a few other places, but I would never recommend living here. Mainly because the management was completely disorganized. They have messed up on pretty much every level from keys (they didn't give us the right keys), from… Full Review ▶

10/04/05
Resident

Well I also do not like living here. I could go on and on with my problems here but I want. My main complaints is the ANTS and the rats I get sometimes. Oh no it is not me it is… Full Review ▶

07/07/05
Resident

I lived at Burney Oaks for 2 years. The Management was frequently rude and did answer calls. It took 3 phone calls to get anything fixed. My vehicle was broken into twice. Full Review ▶

05/03/05
Resident

New management has really taken a toll on this once great place to live. They seem distracted and unattentive, they will get your maintenance requests fixed quickly. However with the price for a 2 bedroom going up??? after you have been… Full Review ▶

04/29/05
Resident

Go figure, you had to post anonymous.You had a very strong point up until the ethnic comment. It is a shame that people these days still feel that there should be people of only non-ethnic backgrounds around in order for an… Full Review ▶

02/26/05
Resident

This place is not very responsible, crim is high and the managment don't respond to request or reports about violence and noise from other tenants. Full Review ▶

01/26/05
Resident

Last night at approximatly 11:00 PM there was a couple that were in a screaming match right outside my apartment (#1205). As this is a coninuous situation between these people ( almost everyday) that we finally called the police. While Eldon… Full Review ▶

01/13/05
Resident

It's real bad and the managers are not even nice people- They wait for you to sign the lease and then your forgotten! Full Review ▶

10/19/04
Resident

This complex has a high criminal rating. I checked it out on http://www.arlingtonpd.org/CrimeStats/CrimeSearch.asp. Very helpful information. There has been alot of criminal activity in the last three months. Burglaries, assault, vandalization, theft. I would recommend anyone to look elsewhere and check… Full Review ▶

08/03/04
Resident

I would never recommend Burney Oaks to anyone. If I was the last person on earth, and my only shelter was Burney Oaks Apartments, I would sleep on the ground far, far away from this property. The management is routinely rude… Full Review ▶

04/08/04
Resident

My entire experience with this complex has left a lot to be desired. The management does not give a damn about a thing once you sign the lease. The noise at night is terrible from people playing loud music in their… Full Review ▶

03/22/04
Resident

Burney Oaks bosts quite a bit of small time criminals in their midst. I, for one, will be glad when my lease is up. They do a good job of making the place look nice during the day...but at night is… Full Review ▶

02/24/04
Resident

I have been at Burney Oaks for the past 2 years and would recommend it to anyone. The Management has a residents come first attitude, which really made me feel at home.
The maintenance staff are quick to fix and repair… Full Review ▶

01/19/04
Resident

Living at Burney Oaks was a terrible mistake. Other than it was way over priced, the management was rude, power hungry and very hard to deal with. The property was noisy and dirty. I asked on several occassions to have the… Full Review ▶

12/17/03
Resident

Basically the management absolutely will not do what they tell you before sign the lease. As soon as you sign the lease, they just back off from keeping up things. parking lot was a complete darkless without lighting fixture, but ONLY… Full Review ▶

11/26/03
Resident

I lived here for eight months while my husband was gone for work. I always felt safe and the people were very nice. Management was the best part. They were great to work with. I would recommend it. Full Review ▶

06/25/03
Resident

The problem with people blasting their car stereos has NOT changed! The manager seems to like these thugs that live here and that cause trouble.

Move here ONLY as a last resort. This place is going down hill because of… Full Review ▶

06/07/03
Resident

While management does do a pretty good job of keeping the grounds neat and responding to maintenance calls...they do a terrible job with enforcing any kind of "noise pollution" policy. I´m not usually one to complain but since I´ve been here,… Full Review ▶

02/17/03
Resident

Ive lived here 2 yrs now moving, but here is my 2 cents worth, Management tries hard, Grounds are clean, no crime, spacious, great for the indoors private type of people, community is quiet, and not anything for kids to do… Full Review ▶

01/03/03
Resident

I never even assumed occupancy. The apartment was rented over the net by my company. I went to look around while the carpet installers were working and never even made it to the leasing office to pick up the keys. The… Full Review ▶

06/09/02
Resident

I´ve lived here for going on 2 years. The managment is getting worse and worse and the property is getting really trashy. I just caught 3 guys trying to break into a car right outside of my apt a few nights… Full Review ▶

01/28/02
Resident

These apartments are absolutely devine! The patios are HUGE and gorgeous! The fireplace is so cozy, the walls are emaculate, carpet is new, and the grounds could not be landscaped better. All the gates work here and are never left open!… Full Review ▶

01/04/02
Resident

I am still a resident trying to get out of this property. I have had the a/c and heating panel (located above the showers) fall down and hit me on the head twice, I had to wait days for anyone to… Full Review ▶

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