Heather Glen I Townhomes
#15,721 #65 #2,676

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Heather Glen I Townhomes

2225 Ridge Run Road , Arlington, TX 76014
(53 Reviews)
$1,035 - $1,377/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

$1,202

See Floor Plan Details

2 Bedrooms

2 Beds, 2 Baths

$1,035

See Floor Plan Details

2 Beds, 1 Bath

$1,202

See Floor Plan Details

3 Bedrooms

3 Beds, 2 Baths

$1,377

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D
D

Renter Ratings

D

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

5.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
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Heather Glen I Townhomes Reviews

(53)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2023

11/9/2023

Worst Management

This apartment complex has been the worst in dealing with simple maintenance request! The attitudes given by not only the maintenance manager but also the leasing office have been extremely unprofessional and now have led to them harassing me and giving out lease violations onā€¦Ā See More >
    Review Author Icon

    Msfk

    Resident ā€¢ 2015 - 2022

    2/9/2022

    Heather Glen tenant from Jan 2015 thru Jan 2022. Three different managers, staff and maintenance turnover -no complaints with any. Andrea was the only staff member that remained during my time as a renter with property. For the most part any issues I had wereā€¦Ā See More >
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      anonymous

      Resident ā€¢ 2021

      4/1/2021

      It's a nice community with a friendly, professional staff. Raul is a great maintenance technician and the ladies in the office are very helpful and personable. The grounds aren't too bad. Residents could be better at placing stuff in the dumpster but the maintenance menā€¦Ā See More >
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        anonymous

        Resident ā€¢ 2020 - 2021

        3/8/2021

        We have been here for a year now. Maintenance does not come right away, so donā€™t have an emergency. They take at least 3 days minimum to handle whatever you need. The kitchen is very out of date. They charge 2021 prices with 1977 appliances.ā€¦Ā See More >
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          Crystal Flimings

          Resident ā€¢ 2016 - 2018

          1/11/2018

          I wish I would have read the reviews before I moved here. The rent was very reasonable considering we had just relocated from south Louisiana and trying to save as much as possible as get established in Texas. Everything was okay at first as thisā€¦Ā See More >
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            anonymous

            Resident ā€¢ 2016

            9/14/2016

            i really like the huge floorplans...my apt is very confortable..a few problems came up and maintenance was quick to fix the problems...office manager was very nice and helpful with my questions..also the location is great..hwy 360 and 20 just across street..

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              anonymous

              Resident ā€¢ 2015 - 2016

              6/8/2016

              OMG it is not safe here. Someone died in a shooting in these apartments for last month and the management has still failed to address the safety of its residents. And the kids in this complex are such a problem. This might as well beā€¦Ā See More >
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                ZabdiOrtega

                Resident ā€¢ 2015 - 2016

                5/10/2016

                This property is horrible hate everything about this property very very dirty, cats everywhere, I moved in and had cockroach problems and my lease is up on July and we still have roach problems.. Staff is very rude and have no type of customer serviceā€¦Ā See More >
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                  anonymous

                  Resident ā€¢ 2016

                  1/3/2017

                  Been here for about 2 months now and what a nightmare!!! Apartment I moved into was a disaster. Messed up toilets. Messed up ceiling fans. Patio sliding doors with no handle. "Went almost 2 weeks without a handle on this door, safety issue since anyoneā€¦Ā See More >
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                    anonymous

                    Resident ā€¢ 2015 - 2016

                    1/13/2016

                    I'm a current resident. I move in here right before Thanksgiving. So far I love it here and my townhome. I had small repairs that I requested to be done the 1st week for my upstairs bathroom. Maintenance took care of that immediately. I tookā€¦Ā See More >
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                      shellyisaweapon

                      Resident ā€¢ 2015 - 2016

                      1/3/2016

                      This review comes to you from a very sincere place. PLEASE, PLEASE, & PLEASE DO NOT MOVE HERE. If I could give it 0 stars I would. I would never recommend this place to anyone. From the moment that you come to tour the location toā€¦Ā See More >
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                        anonymous

                        Resident ā€¢ 2012 - 2015

                        12/14/2015

                        The manager office mistreat their tenants... They never come fix things that breaks down... And they threaten to evict you if you are 3 days late... They never keep their property clean and dog poop is everywhere... They had many murders and break ins...ā€¦Ā See More >
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                          anonymous

                          Resident ā€¢ 2011 - 2015

                          8/19/2015

                          Horrible, I will never recommend this place to anyone. The people in the office are very rude, they take along time to get any repairs done and they are always rude about it. the maintenance people are awesome especially virgil, but everyone in theā€¦Ā See More >
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                            anonymous

                            Resident ā€¢ 2014 - 2015

                            5/31/2015

                            The faucets and cabinets are old, outdated, broke down, the assistant manager is rude and disrespectful the dogs have a park but the children don't have a place to play so they run all over the place they repaired back wall but tore upā€¦Ā See More >
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                              anonymous

                              Resident ā€¢ 2012 - 2014

                              5/21/2015

                              I would never recommend this place. The prior management was a lot better. Don't call for repairs because it will take days. Kids are running around in the streets and will not move when you try to drive by. Theyā€¦Ā See More >
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                                anonymous

                                Resident ā€¢ 2015

                                5/8/2015

                                I have lived here 2 months and I'm ready to go. Maintenance request go ignored. The staff will say they ordered parts and still no progress. My home floods when it rains for a month now and no one has fixed it I've put inā€¦Ā See More >
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                                  Thatperson80

                                  Resident ā€¢ 2014 - 2015

                                  1/23/2015

                                  I have kids and they are not allowed to play outside here. The children that do play outside use all kinds of bad words are out at all times of the night. Running around at 1 in the morning knocking on peoples doors. Loud musicā€¦Ā See More >
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                                    anonymous

                                    Resident ā€¢ 2011 - 2014

                                    9/30/2014

                                    I lived at Landers Lane now called Heather Glenn for about 3yrs. I always had issues with maintenance, office personnel returning calls and/or following up with my request. I would have never moved there if I knew they looked like the housing projects. When Iā€¦Ā See More >
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                                      anonymous

                                      Resident ā€¢ 2013 - 2014

                                      4/16/2014

                                      I have lived at Heather Glen Town homes for 9 months. The leasing staff are both kind and courteous as well as the maintenance crew. I might also add that the maintenance men are punctual and do whatever's needed to get the job done. Myā€¦Ā See More >
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                                        anonymous

                                        Resident ā€¢ 2007 - 2014

                                        1/16/2014

                                        A lot of people confuse heather glen with landers lane directly speaking to the one speaking about the murder that happened in landers lane I know because I have been a long time resident. Heather glen sits in the middle the better looking ones mightā€¦Ā See More >
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                                          09loghan

                                          Resident ā€¢ 2013 - 2014

                                          1/15/2014

                                          I can't speak on any one else experience living here but I moved in 6 months ago and I've been treated great here. The office staff has been great to me since the first day I walked in to lease! I never lived at anyā€¦Ā See More >
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                                            anonymous

                                            Resident ā€¢ 2011 - 2013

                                            9/18/2013

                                            I have lived here for 3 years and not to mention that there has been 2 murders here during that time as well as we have been broken into, that is just a tip of the iceberg! They just had some sprinklers installed whichā€¦Ā See More >
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                                              vonnebae

                                              Resident ā€¢ 2009 - 2011

                                              6/22/2011

                                              I have lived here with my mother, I am 18, for a little over two years. The size of the townhomes are nice and the maintenance has always come and taken care of the problems, you just have to turn in a written request. Iā€¦Ā See More >
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                                                EXsubsailor

                                                Resident ā€¢ 2011

                                                6/1/2011

                                                I have only lived here 6 months and it is horrible. Any problem reported to the office is barely followed up. I have had problems with the A/C and bees. They only come and assess the problem, never fixing it. There are feral cats andā€¦Ā See More >
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                                                  anonymous

                                                  Resident ā€¢ 2010

                                                  12/28/2010

                                                  I wish I had read these before I moved in this is the worst place to live the management is horrible there nice to you until you move in the manager Donna needs to be fired the other people who work there need toā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Washer/Dryer Connections
                                                    Pets
                                                    • Cats Allowed
                                                    • Dogs Allowed
                                                    This community is managed by

                                                    National Property Management Associates, Inc.

                                                    D+
                                                    D+
                                                    Communities
                                                    69

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā What is the estimated utility bill for one person?

                                                    Frequently Asked

                                                    Based on 53 number of votes by renters, Heather Glen I Townhomes is currently rated 2.3 out of 5 stars.
                                                    Heather Glen I Townhomes is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Heather Glen I Townhomes is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Heather Glen I Townhomes is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Heather Glen I Townhomes is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Heather Glen I Townhomes is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Heather Glen I Townhomes is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    National Property Management Associates, Inc.
                                                    Cats Allowed
                                                    Dogs Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Heather Glen I Townhomes

                                                    March 2024

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                                                    Heather Glen I Townhomes is an apartment in Arlington in zip code 76014. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,035 - $1,377. Nearby cities include Pantego, Grand Prairie, Kennedale, Hurst, and Euless.

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