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I didn't even get the chance to move in here. The staff was very rude, they take their sweet time doing everything. I had to call more than five times in one day to talk to the manager who told me… Full Review ▶
Worst apartments I've ever lived in!! Management is completely incompetent and rude. The managements lack of communication is unbelievable , the red flags were up before we even signed out lease but stupid us gave it the benefit of the doubt.we're… Full Review ▶
HUGE ROACHES, NOISY NEIGHBORS & ALWAYS SOMETHING BROKE IN THESE APARTMENTS!!!!!!!!!!! I've only lived here a few months but I cannot WAIT until my lease is up! This place has the biggest roaches I've ever seen in my life..seriously one was… Full Review ▶
We moved here in September, i was hesitant after reading a few bad reviews but the lease was already signed But i dont regret it at all!! I LOVE it here! I read alot of reviews saying theres lots of break… Full Review ▶
positive reviews don't count as for most of them must be written by management staff for negative reviews very few of them are written by vainly angry tenants i'm still living here at polo run and let me tell you what… Full Review ▶
I love these apartments! I have lived here for three years now, and in three different apartments to accomadate my changing needs (Moving out of a 2 into a 1, having a baby and moving back into a 2) The office… Full Review ▶
Date posted: 7/19/2012 Years at this apartment: 2011 - 2012 DO NOT RENT FROM THEM. The first time I rented from them in 2008-2009 and had no problems yes they were not the nicest but they were well kept with good… Full Review ▶
DO NOT LIVE HERE!!! The mgmt is horrible, Yolanda is one rude, hateful, inconsiderate person. There have been many instances where I've attempted to put in a request for several things and she never put it in the system. Finally I… Full Review ▶
It seems people only post reviews when they're unhappy - but happy tenants never take the time to give a good review.........so here's one now. I've always lived in a house so this was my first apartment experience. I was very… Full Review ▶
I felt very sad going through the comments, and for one second I couldn't believe that I was staying on the same apt, but believe me its nothing like that. One should always look for what he/she is paying. With the… Full Review ▶
I am a current resident at Polo Run Apartments. These apartments are the worst place I have ever lived at. I have had so many problems since I have lived here, like my refrigerator broke once a month for the first… Full Review ▶
Yes, Yolanda is a very rude person and I would not refer my dog to live in POLO RUN. She does't have people skills at all nor do she have respect for anyone.I called to ask why did she put on… Full Review ▶
My husband and I have been living here with my son since May 2008. We decided to move in because we needed the washer and dryer that comes with the apartment as well as affordable rent. That was a mistake. To… Full Review ▶
This is the most horrible apartment complex we have ever been to. Please, whatever you do, do not live here. Our house was broken into TWICE, and our car has been broken into THREE TIMES. The first time, I was actually… Full Review ▶
My friends and I moved in August of '09. Since then, this place has just sucked completely. They don't fix anything properly, my stove won't fix after being worked on 5 times, fridge is broken, master shower stall is mildewed, the… Full Review ▶
I agree w/ezeegoing. Last summer2008, I had some major trouble with upstrs neighbors,called the office 3 TIMES, and they did NOTHING!! The ppl upstairs were latino, most likely illegals, living in a 1 bedroom apt. w/ 5 occupants,which is illegal;I wouldn't… Full Review ▶
The grounds look nice from the outside, and the maintenace are very prompt and very proffessional. The apartment tennants may need a class over ethics/commandments on the lesson thou shall not steal. I would like to say this is a funny… Full Review ▶
Polo Run Apartments are unsafe living situations, because of racism by on-site employees. 95% of on-site employees are either latino or married to a latino. These employees cover-up the illegal activities by latino residents. If you should dare to point out… Full Review ▶
I love living here. Recently they painted the exterior and put up a partial fence. Really makes the place look fabulous. The office staff knows you by name not apartment. I've lived at other places that didn't know what apartment I… Full Review ▶
Freshly painted exterior really spiffs the place up. Staff are very kind, friendly, and get to know the residents personally. Maintenance requests are always handled within 24 hours and frequently within 1 hour. Full Review ▶
I have lived at Polo Run Apartments for 4 years. I love these apartments. The staff is wonderful! They work hard to get things done in a timely manner. I call in a work order and more often than not it… Full Review ▶
I lived here several years ago and it was nice. About a year ago I moved back in and thats when I realized that things had changed. I have had several thousand dollars worth of tools stolen out of my truck… Full Review ▶
Please beware this place i have not been able to escape from but i am so ready to go!!! Every 6 months your have new people moving in around you. The maintance takes forever and the office assistance is very little.… Full Review ▶
I am a resident here at Polo Run apts. The staff has been so helpful! Anytime I need something fixed in my home, the maintenance get it finished! I've known the manager for almost two years now. And now, our apartments… Full Review ▶
Beware b4 u sign lease, i am a current resident. The apartments are small, maintenance takes 2-3 days b4 they show up at their discretion. Maintenance required constantly. looking to move out at the end of my lease. Full Review ▶
i wanted to move here but thank God i didnt. My friends just got married and moved there. First, they told the guy that the apartment was 100% perfect. Oh no! I helped him move in. The guest bathroom had rust… Full Review ▶
These apartments are ok. The noise is HORRIBLE!!!!!!!!! You can hear the neighbors television at a reasonable volume. I understand apartment living, but the noise isn't suppose to be that loud. Parking was horrible. The management did try and improve this… Full Review ▶
Horrible!! Full Review ▶
We had a bug problem, mice, the exterminator had to come by a total of 6 times in 2 months. everything breaks,and it takes 3 or 4 calls until someone comes out to fix it. My car was broke into. I… Full Review ▶
I do enjoy living in Polo Run. I lived here before when I was in school and now that I am back, I decided to move here again. They have one and two bedrooms. I really like the layout of the… Full Review ▶
All the management cares about is getting your money. They added an extra month to our 6 month lease while telling us we were getting a month free, so they would still get 6 months worth of rent. They want 2… Full Review ▶
Do NOT move into this place, unless you want to be burglarized. Office management are VERY uncaring of residents. Full Review ▶
I would NOT recommend this place to a dog.
The management could careless about their tenants, the maintenance people are NOT to be trusted. IF YOU LIVE HERE, CHANCES ARE YOU WILL BE BURGLARIZED. Full Review ▶
We had to move out of the apartment because the air conditioner was broken and they would not fix it. Our electric bills were $275 and it was 80 degrees in our apartment. We were forced to move out without permission… Full Review ▶
When we moved in, we thought we were getting a great deal. Close enough to the UTA campus, but not too close. Close to Six Flags, Hurricane Harbor, and the Ballpark. And, really close to I30 so we could get to… Full Review ▶
I HAVE ONLY LIVED IN THESE APTS FOR A FEW
WEEKS AND I HAVE A WHOLE IN MY BEDROOM CEILING, FROM A LEAKING PIPE, THAT THEY HAVE NOT COME TO FIX YET. THAT HAPPENED AS SOON AS WE MOVED IN. THEY… Full Review ▶
this was the worst experiance of my life!!! Between the many maintenance problems and extremely rude staff you hardly even notice the creepy people lurking around. My roommate and I had a 2/2 and when our keg sized water heater broke… Full Review ▶
I have no problem living here...but the apartments (Clover Hill) next door scare the crap out of me!
I see a steady stream of cop cars going in of the complex...
As far as Polo Run..maintenance issues are usually fixed the… Full Review ▶
Then I suggest you look elsewhere. I have lived here for 4 months of our (supposedly) 6 month lease and have nothing nice to say about this place. First of all, our 6 month lease is really 7 and a half… Full Review ▶
i have lived here one year. it is unkept, not maintained, not safe and the staff is rude and very unhelpful.
i am moving at the end of my lease and have not been happy here.
Full Review ▶
i have lived here for three years. this last year has been terrible. Security is bad, repairs don´t happen, and administrative staff changes over like my underwear! The washer and dryer they make you use, (they won´t let you bring your… Full Review ▶
i lived here for six months.
it was terrible. people outside my apartment fighting and my having to call police, my car broken in to, the apartment falling down around my head.
i would not recommend this place. Full Review ▶
I have lived here for several years, during which time I have seen the area crime and amount of low lifes increase, since I have a permit to carry a consealed firearm I am not to conserened about crime. However the… Full Review ▶
I really liked having my own washer and dryer. Lots of room to spread out. Maintenance stuff takes care of problems same day. Centrally located
Nice apartments.... easily within walking distance of the ghetto. Don´t answer your door unless you… Full Review ▶
Polo Run is 1 & 2 bedroom apartment complex w/4 floorplans. Cool bonuses include washers & dryers and fireplaces in every apartment.
The advantages of the location include conveniece to I-30, 360, and the Ball Park. The disadvantages of the… Full Review ▶
maintenance staff is quick and competent
close to i-30
washer and dryer in apartment
crime is getting pretty bad in the area i suggest having an alarm in your car if you… Full Review ▶
Washer and Dryer in Unit! (I hate community laundry)
Mostly quiet, unless you are on the I-30 side.
Quick response to maintenance issues
Close to I-30
Electricity bill!! ($165 in July w/ only 650… Full Review ▶