Running Brook Apartments
1519 Running Brook Dr, Arlington, TX 76010
817-640-0781  WEBSITE save favorite
AVERAGE RATING
recommended by:
35%

overall rating:
2.6
3.7
3.67 Parking:
2.6
2.56 Maintenance:
2.8
2.78 Construction:
2.9
2.89 Noise:
2.7
2.67 Grounds:
2.4
2.44 Safety:
2.8
2.78 Office Staff:
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Love your neighbour HATE the Staff.. which could you live with''

From: -Anonymous-
Date posted: 7/6/2009
Years at this apartment: 2007 - 2009
 
Lived here for nearly two years... NOT BY CHOICE.. i simply have not had anywhere else to go. I have to admit, my neighbours are not the problem. I actually have very nice polite neighbours. My problem is with the staff. LAZY LAZY LAZY!!!! My A/C Broke it took two weeks before i finally cornered the maint. guy and he finally came by after arguing with me that i had not called to get it serviced... which I DID more than SIX times. When i first moved in there was a different management company, the staff seems to be getting progressively worse. Bad attitude, rude and even bitchy! Wont let you get a word in and then treats you like you are her efin dog that peeps on her carpet instead of a tenant. In nearly two years i have never been late with my rent. Then a few months ago there was a mix up at work and my pay has been getting mixed up with another co-worker. So i had to hand in my rent on the date the lease stated was the very last opportunity day before being charged a late fee... well all hell broke loose.. that manager treated me like the worse scum in the work, and even though i paid the efin late fee she still sent a notice (wich she later denied) telling me to pack my things and leave. '!'!'! Horrible experience! I mean this place is suppose to be a LOW Income community and they raise the rent the MAX allowed by law each year. Lastly if you do go here to rent dont get fooled by the DEALS... they are all a LIE, I was promised before moving in that the utilities were included in the rent.. --------! NOTHING IS FREE AND NOTHING IS INCLUDED .. you will pay for it all!
One of the ladies in the office is very nice, but seems to be affraid of losing her job so she just lets all this crap slide (trader!) In my opinion the one that lets it happen out of fear is just as guilty as the one doing it! She was one of the ones that was there when i first came by there and told me herself that all the utilities were included except the washer and dryer.. not that she will ever admit it!
Lastly, Yes its true, there are always kids running around, knocking on your door and running away and my car has been broken into twice but i never leave anything in there anymore! Like i said my next door neighbours are very nice, but the staff is rude and lazy as can be. I hope they get audited !! Maybe then they will find that money order they claim in never gave to them, unfortunately i threw my copy of the reciept away by accident. lGjq8RUBjvsZjkb5ueji

Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 2 of 5
Noise:
3 of 5
Grounds: 2 of 5
Safety: 2 of 5
Office Staff:
1 of 5
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