Alara at Canyon Creek formerly Vistas at Canyon Creek
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Rude manager, No maintenance
From: -Anonymous-Date posted: 2/11/2004
Years at this apartment: 2003 - 2004
Manager fines residents even though other staff has confirmed that the damage is pre existing. She uses her position to bully the staff into agreeing with what she says. Better get everything in writing here.
The area immediately surrounding the leasing office is extremely clean and beautiful, however other areas are filthy and neglected.
Archstone guarantees repairs within 24 hours, but I have yet to see maintenance done within a week even though I have followed up and cited their guarantee.
Gates are always open, dog poop can be seen on the grass (except near leasing office).
My check was misplaced once and now there is a record in my file that I defaulted once. Manager is too rude and does not care about customer satisfaction, so one cannot expect her to be reasonable
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