Alara at Canyon Creek formerly Vistas at Canyon Creek
8025 FM 620 North, Austin, TX 78726
512-401-2120  WEBSITE save favorite
AVERAGE RATING
recommended by:
33%

overall rating:
2.4
2.8
2.83 Parking:
2.7
2.72 Maintenance:
2.5
2.46 Construction:
2.2
2.23 Noise:
2.6
2.63 Grounds:
2.8
2.81 Safety:
2.4
2.38 Office Staff:
< | >

Terrible Service

From: -Anonymous-
Date posted: 8/11/2007
Years at this apartment: 2007 - 2007
User Response is available. 2 responses
 
My roomate and I were looking for an apartment and our locator found this one. My roomate went to take a tour and got the applications, she loved it. We even put down a deposit. Well, when we went back 2 days later they had no record of us coming or putting a deposit down. They did find the deposit but then told us we needed to pay more because we didnt have any rental history. The workers we VERY rude and not helpful at all. It took ten mins. from the time we walked into the door for someone to ask if we needed anything. We were there for and hour and a half and still hadn't gotten any where. They helped 2 other familys that came in after us and insisted that they got here before we did. The guy budded into our conversation telling us that they would be right with us, in a VERY disrespectful way, when he didnt even hear the whole conversation! Needless to say a few unkind words were said and we left! I would not recommend this apartment to anyone just by the way they treated us in the office!

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 1 of 5
Safety: 1 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 08/20/2007
Sounds to me they helped you right out the door
From: Anonymous Date: 08/23/2007
someone from the office is totally writing these comments from 8/20 and i had written a few and now...ooops!...now theyve dissappeared.......how bout them apples!!!!! honest staff indeed...
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