I am fairly certain that management will know who wrote this by reading this review, but that's acceptable to me in the interest of making sure that others know that this company, which was United Dominion when I lived there, and may or may not still be, operates under unethical practices.

I was comfortable living there. Yes, the apartment is small. No, I didn't see insects. I think I vaguely recall we may have had an ant issue at one point, but we were able to take care of it. I found office staff to be very nice and very helpful and I enjoyed the second best relationship I've ever had with my landlord with them. Even after it ended badly, they were incredibly nice. I generally am aversive to calling individuals out by name even to compliment, but even Susan who comes across as abrasive before you get to know her -- the nature of her job requires it -- is actually very nice once you and she get to know each other. Yes, there were facilities issues and maintenance often didn't reply at all. My husband is in exactly the same line of work and he would never fail to respond to a call. On the other hand, I understand how thankless their jobs are and how underpaid they are. You get what you pay for. It's a great neighborhood. The schools in the area are the best. In the end, if you're still at the stage where you are apartment dwelling, you'll be comfortable enough here. They're renovating. I never saw the renovations, but my husband did, and he said there were pros and cons to the result.

You can probably be reasonably happy here for a time provided that you can be 300% certain that economic difficulties will NEVER befall you. This property, however, does tend to draw working-class people like us and, well, worse behaved and worse off than us, who cannot be so certain of that. This property has a policy whereby if you are late past their monthly deadline, they file eviction instantly. The deadline is this: rent is due on the first of the month, it is late after the fourth, on the tenth of the month, they're in court, explanation or not. The office staff are sympathetic, but they have no wiggle room as per corporate policy. If you are able to offer rent after that point, and dodge that bullet, they contact the courts and the case is dismissed without prejudice. If, God forbid, this happens to you three times, you are not welcome to continue the privilege of renting in this just so-so property. They will just go forward and continue with the eviction. I just got a phone call so I have to abbreviate this, but in short, we had an unexpected expense, it delayed our capacity to pay a third time, they proceeded with eviction, we found out the hard way that courts in Texas don't care a damn for tenants -- the judge just decided for them without even hearing our case, and because it drew out for a while, we owed them a bit over $2000. Then, corporate management apparently did something that tends to be a frequent dishonest maneuver in this industry, but one they can get do with virtual impugnity because they have the money and lawyer power and average tenant can't compete (plus, again, the law favors them), they trumped up a $5,000 something dollar make-ready bill...on a unit that was about to be fully renovated anyway (!) and raised allegations of damages that never happened. Now, we were willing to make a pay-off arrangement when it was the $2000 something dollar total, but for the other amount, not only is it wrong, but we're going to have to pay so much money to a new landlord now in order to be able to rent because our history now has an eviction in it, and we live in a new city where our monthly rent will cost at least $1800 (so a three or four-month rent deposit, you do the math), that we're going to need that much money just to live anyplace else but where we are. So I guess they're out of luck. But they aren't, because they can make their phony bill a tax deduction which they knew when they did it. Lastly, they forced me on to the lease despite the fact that I was a stay-at-home-mother with no visible means of support, so now, if I were to wind up on my own without my husband, I'd have the same rental problems and would be homeless with two children. The courts didn't care to hear that fact. I mean, literally, it never came out because it was over that fast.

I can't advise you to live elsewhere, because I find this is epidemic in this industry, but your odds are better of being ethically treated if you rent from an individual landlord than from a REIT. And they were planning to take down the covered parking so if they did that, in that place, it is going to be really loud in those apartments.

User Responses
From: Anonymous	Date: 11/19/2007
This is so true. I told Susan that we had to move because my husbands property was sold(the 3rd time this happened)so we were giving up and leaving Texas. Susan came to my door with an eviction notice and I talked to her about what was happening and she said if we were out by the next Tuesday we wouldn't have to go to court. We left on Thursday that week but they sent it to court anyway. We found this out after a month settled in the state we moved to. And they did the same thing with us with the trumped up charges. We now have to pay $2800. We left a month before our lease was up. Also I had tried to take me 22 yr old son off the lease 3 months before because he had his own apartment and Lupe said I wasn't allowed to do that. So now he is included with the eviction. Also if you live there ask about the water bill. There are no water meters. They go by how many people are on your lease. But there are so many people with 2 and 3 families that live together (illegals). My car was broken into a few times and I spoke to Lupe in the office and all she said was thats to bad. I disagree about the maintenance men part. My husband is also a maintenance man and he answers all his calls. If they don't get paid enough is that our problem? You can call all night about the broken sprinkler shooting up in the air outside your apartment and all you will get is a bigger water bill. If you move here expect the water bill part and also I hope you like spanish music cause in the summer it's all through the parking lot in the middle of the night. Also our first week there my 15 year old was in the parking lot ans someone aproached her and asked if she wanted to by some meth.
From: Anonymous	Date: 09/03/2008
They did the exact thing to my family. They trumped up over 2k in damages that we did not do. The stains in the carpet were there when we moved in. But they "lost" the check in sheet. Susan is a fat cow. Sorry, have to tell the truth. I got a giggle when I saw her fat ass on TV at Promiseland Church singing in the choir. LOL She's a real Christlike lady. Moooooooooooooooooo

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