Austin Park Apartments
400 W Anderson Ln, Austin, TX 78752
512-837-3939  WEBSITE save favorite
AVERAGE RATING
recommended by:
58%

overall rating:
2.4
2.8
2.75 Parking:
3.0
3.0 Maintenance:
2.9
2.92 Construction:
2.4
2.42 Noise:
2.9
2.92 Grounds:
2.4
2.42 Safety:
2.8
2.83 Office Staff:
< | >

Watch out

From: -Anonymous-
Date posted: 5/15/2006
Years at this apartment: 2006 - 2006
User Response is available. 1 response
 
Well 2 days before I was supposed to move in, I received bad news that the apartment I had chosen was not going to be ready for a few more days. So the office switched apartments for me. I moved into the new apartment which I was informed would be perfect.

Day 1 I discover no lighting power to the living room so at night in half of my apartment I am sitting in the dark.

Day 2 I get up at 3 am for a glass of water, walk into the kitchen and turn on the light and there is fast movement of atleast 20 roaches crawling across everything. Keep in mind I just moved in, so theres no waste from me to cause this.

I will give the apartment management credit in how they are handling the situation. They have been very prompt to respond and attempt to make things right.

Recommended: YES
Overall Rating
3 out of 5
Parking:
4 of 5
Maintenance:
3 of 5
Construction: 4 of 5
Noise:
2 of 5
Grounds: 4 of 5
Safety: 3 of 5
Office Staff:
4 of 5
I'm the author!
Lived here?


User Responses

From: keepingitreal23 Date: 06/07/2006
We apologize for any inconvenience that resulted in the change of apartments, but often times the individuals who turn in move out notices do not move out on the day in which they inform us they will be vacating the community. It is times such as these when we have to make the necessary changes that is best for all parties involved. When the Residents change their mind and ask to stay, we realize this may create a set back, but we do try to handle this as best we can. I would also like to point out that as soon as you reported the problems in your apartment, we did respond immediately. Every Apartment Community has its unwelcome critters and we have pest control to take care of those matters and pest control does take care of the problem. It requires patience from everyone involved and we appreciate all those who truly understand what is required in situations such as these. We are a seasoned community. Austin Parke Apartments has been a part of Austin for some time and we do all that we can to keep this community and our apartments comfortable.
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   Moving Company Insurance Explained - Dec 24
   Small Space Design: Make Your Bedroom Look Bigger in 4 Steps - Dec 24
   Interior Decorating Tips: Choosing the Right Rug - Dec 24
   Should the Lowest Moving Quote Be Your First Choice? Maybe Not - Dec 24
   How to Get a Free Renters Credit Check - Dec 24
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Austin Park Apartments
          Austin apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif