Austin Trails Apartments
5417 S Mo Pac Expy, Austin, TX 78749
512-891-9499  save favorite
AVERAGE RATING
recommended by:
64%

overall rating:
3.8
3.0
3.03 Parking:
3.9
3.89 Maintenance:
3.5
3.51 Construction:
3.7
3.7 Noise:
3.6
3.62 Grounds:
3.7
3.65 Safety:
4.0
3.97 Office Staff:
< | >

NEW MANAGEMENT IS FANTASTIC!

From: -Anonymous-
Date posted: 12/23/2005
Years at this apartment: 2005 - 2005
 
WOW! I have been a resident since June of 2005, and recently they hired a new management team. They are so professional, hard-working, and always follow-up after maintenance requests. I have placed a couple of maintenance requests this past month alone, and within hours, my service request is completed! The next day, they will call you to follow up and see how well the job was done! Talk about five-star, top-quality service. The last management team did not have their act together, but this new management team is fabulous!

Not only that, they have new apartment improvements in the works, including repainting the buildings, car ports, repaving the parking lots, and landscape! What a huge difference!

For a quality experience, and management team, move to Austin Trails Apartments! I am definitely going to renew my lease if this management team is still on board! :)

Recommended: YES
Overall Rating
5 out of 5
Parking:
4 of 5
Maintenance:
5 of 5
Construction: 4 of 5
Noise:
4 of 5
Grounds: 4 of 5
Safety: 4 of 5
Office Staff:
5 of 5
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