Balcones Club
9218 Balcones Club Drive, Austin, TX 78750
512-250-5064  WEBSITE save favorite
AVERAGE RATING
recommended by:
37%

overall rating:
3.0
2.8
2.79 Parking:
3.0
3.0 Maintenance:
2.7
2.68 Construction:
3.0
3.0 Noise:
3.1
3.09 Grounds:
2.9
2.88 Safety:
2.8
2.79 Office Staff:
< | >

Debby is horrible

From: kalasthornwood
Date posted: 11/2/2008
Years at this apartment: 2008 - 2008
User Response is available. 3 responses
 
I'm living here now and most things are great... but when you go to the office avoid debby at all costs. She is hard to deal with. I have called in on several occasions and have only had horrible conversations with her, including one yesterday where she put me on hold hastily and comes back, screaming "DO WHAT NOW'''" at me. Horrible customer service, unable to help with most everything, and most of all: Doesn't care. She obviously hates her job and the residents are nothing but a bother to her. She's abrasive, short with you, and unprofessional.

The price is a little high, but at least MOST of the units are getting upgrades.

Recommended: YES
Overall Rating
3 out of 5
Parking:
4 of 5
Maintenance:
2 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: motoyama Date: 11/09/2008
Yea seriously.. I heard Debby got caught urinating on someones couch when they had a disagreement.. I don't even know what that's about. I've heard nothing but bad things about this place
From: Anonymous Date: 03/01/2009
I heard that if tennants complain to corporate in writing something will be done. We should not have to put up with her unprofessional, unkempt, undesirable manner/demeanor. SHE IS DEMEANING. I refuse to deal with her any longer. WE all deserve far better treatment. WE are paying her salary so think about THAT next time you receive less than satisfactory results when being forced to talk to her about something. And what the heck is up with no one being in the office on the weekends? If she is supposed to be there, she is NOT. When I called the office my call went to the auto system and then the next day which was Sunday, there was a sign on the door saying out on property. Whoever is here on the weekends must be wandering the property alot. The only good thing is the staff is not on a revolving door as it was for a long time. Everyone working here deserves the highest praise with the exception of Debby. She is the weakest player on the team. We need to vote her off the island.
From: Anonymous Date: 03/12/2009
The last post sounds like one of the other idiots in the office! Nice try!!!!
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   Apartment Searching: 4 Questions to Ask when Evaluating a Floorplan - Jan 07
   3 Things Your Renter’s Insurance May Not Cover - Jan 07
   Comparing the Benefits of Cable TV versus Satellite TV - Jan 07
   4 Tips to Pet-Proof Your Living Room - Jan 07
   Cheap Decorating: Using Candles to Accent Your Space - Jan 07
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Balcones Club
          Austin apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif