Balcones Woods Apartments
11215 Research Blvd, Austin, TX 78759
888-375-7185 ext 6852  WEBSITE save favorite
AVERAGE RATING
recommended by:
39%

overall rating:
2.5
3.0
2.96 Parking:
2.5
2.5 Maintenance:
2.2
2.24 Construction:
3.1
3.14 Noise:
3.2
3.16 Grounds:
3.0
2.95 Safety:
2.4
2.36 Office Staff:
< | >

You can do better...

From: -Anonymous-
Date posted: 4/13/2003
Years at this apartment: 2002 - 2003
 
This complex is a series of compromises and proof positive of the old adage, you get what you pay for. The rates are fairly inexpensive, but that?s because they?re peddling older, poorly maintained buildings. This is demonstrated upon receipt of your hefty electric bill, only to discover that either you have a gaping hole in your living room wall, are powering Guam, or there is a serious lack of insulation, caulk and quality maintenance in your unit.

The staff can be courteous and even pleasant if they so choose. This decision, however, does remain theirs, and that is apparent when making requests for maintenance. More often than not, the staff seems less than concerned about your request, and makes no effort to conceal the fact that follow-up lies completely on your shoulders. Be prepared to place the office on speed dial until your faucet is repaired or window replaced.

The amenities at this complex do merit praise. The grounds are aesthetically pleasing and well-maintained, and parking is not horrific either. The pools are inviting, and the fitness facility is adequate.

Unfortunately, the renting experience is not comprised of these minutiae alone, and ultimately I cannot recommend this community.

Recommended: NO
Overall Rating
2 out of 5
Parking:
4 of 5
Maintenance:
2 of 5
Construction: 2 of 5
Noise:
4 of 5
Grounds: 4 of 5
Safety: 4 of 5
Office Staff:
2 of 5
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