Barton Creek Landing Apt
2800 Bartons Bluff Ln, Austin, TX 78746
888-375-7185 ext 0264  WEBSITE save favorite
AVERAGE RATING
recommended by:
40%

overall rating:
2.4
3.0
3.03 Parking:
2.7
2.69 Maintenance:
2.5
2.49 Construction:
3.2
3.19 Noise:
2.6
2.56 Grounds:
3.1
3.08 Safety:
2.5
2.47 Office Staff:
< | >

Avoid this place like the plague!

From: BCL-Blows
Date posted: 4/25/2005
Years at this apartment: 2004 - 2005
 
My major complaint is with the management of this complex.

They put on a nice happy face when you turn your rent checks in, but try to get them to do anything and it's like dealing with Dr. Jekyll and Mr. Hyde. I've even had the head manager onsite lie to my face (over something so stupid it was laughable, and to top it off the assistant manager said I was rude when I called the manager on it).

Obviously I now have an antagonistic relationship with them (I've asked them to do their job apparently).

Problems:
- Continual Noise and Pool Violations (see below)
- lots of smelly Dog ----
- Maintenance will be blown off, unless you're willing to call with a new work order every day until someone gets sent out.
- In violation of their own lease they will enter your apartment without warning or cause.
- Some sort of electrical problem with the lights around the front doors. (lights turn on and off at seemingly random intervals, when it's dark you almost need a flashlight to put your key in the lock.)

Do yourself a favor and scratch this place off your list.

Best regards,
Current Tenant


This is part of a written complaint given to the onsite management. Their response, in writing, was to call the cops as they don't have any security personnel and no one lives onsite.

Timeline of events:
Summer of 2004, almost every weekend drunks were using the pool after hours
Fall of 2004, after hours pool noise went away
Mid January 2005, I signed a new lease, only because I thought the problems of last summer were fixed
Early February 2005, weekly after hours parties in the pool area start
Late February 2005, complain in person to the office about the drunks using the pool at all hours

Partial List of Noise and Pool Violations:
If listed these people were in the pool area when it was closed. They were making noise enough noise to wake people up, and almost always drinking. Most appear to be teenagers with a few in their early 20s.

2005
Sun 3/6 1:28am 4 to 8 people, verbal argument with partygoers. Called Police from my balcony.
Partygoers moved to their apartment balcony.
Sun 3/6 1:42am Officer responded and may or may not have talked with them on their balcony.

3/12 2am 4 to 8 people. Names spoken to each other: Stephanie, Billy, and possibly Melody.

Sat 3/19 1:19am 3 to 4 people. One identified herself as Jenny from Apt. 510.

Sun 3/20 12:33am 2 males, 1 of Indian nationality. Spa Blower left on all night.
Sun 3/20 3:32am 2 people, one named Zachary. Called Police.
Sun 3/20 4:04am Police called back asking for address.

Mon 3/21 12:01am Small Group

Tue 3/22 12:01am Three different groups
-2:00am

Thur 3/24 11pm 2 people

Sat 3/26 1:36am Rowdy (very drunk) group in Hot Tub area. Called Police, No Answer.
Voice mail said to call 974-2000. Called, and eventually transferred to 311.
Police never showed up.

Wed 3/30 12:01am 3 to 4 people. Called Police. Police came, partiers left, then returned to
pool area after police left.
Wed 3/30 12:16am Re-Called police. Police didn't come back.

Wed 3/30 11:15pm 3 to 8 people moving between pool area and one
-1:00am or possible two apartments.

Thur 3/31 11:30pm 2 to 3 people

Sun 4/3 10:15pm 2 to 3 people

Mon 4/4 12:18am 2 people
Mon 4/4 1:09am 3 to 4 people
Mon 4/4 2:03am 2 people

Wed 4/6 10:30pm 2 or more people
Thur 4/7 12:30am 2 or more people


Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 2 of 5
Noise:
1 of 5
Grounds: 1 of 5
Safety: 2 of 5
Office Staff:
1 of 5
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