Cantebrea Crossing
8021 North FM 620, Austin, TX 78726
512-401-0415  WEBSITE save favorite
AVERAGE RATING
recommended by:
12%

overall rating:
2.9
3.1
3.08 Parking:
3.6
3.59 Maintenance:
3.4
3.43 Construction:
3.1
3.11 Noise:
3.2
3.22 Grounds:
3.5
3.46 Safety:
2.8
2.84 Office Staff:
< | >

I thought the pool was nice when we first moved in...

From: -Anonymous-
Date posted: 4/20/2009
Years at this apartment: 2007 - 2008
User Response is available. 1 response
 

...but I do not recommend living here. Living on the 2nd floor is a total mistake, as we were sandwiched between two very loud groups of people. When we moved out, they wanted to charge us an ADDITIONAL $187 for fees that they would not discuss over the phone (like $25 to take out garbage...I want to know what garbage was left behind, as we were pretty thorough). They wouldn't even call us back the 5 times we tried to call, and the answer was always that the manager wasn't in the office. We went in a couple of times to discuss the outrageous bill face-to-face, but the answer again was that the manager wasn't in the office. So apparently, the office manager either doesn't get her messages or just doesn't care. I even contacted the corporate office, and never received a reply. So I would advise against any apartment complex managed by Trinity Properties as well. I would gladly pay any fees that are owed, but the fact that they will not respond to my phone calls, emails, or walk-in visits is a sign of VERY poor business practices.
--Tessa K

Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 4 of 5
Noise:
2 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 05/30/2009
That place was miserable and the office manager was worthless. She was a liar and refused to return calls, email, etc.
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