2200 San Gabriel Street,
Austin,
TX
78705
512-474-1902 save favorite
512-474-1902 save favorite
AVERAGE RATING
recommended by:
70%
overall rating:
70%
overall rating:
Parking:
Maintenance:
Construction:
Noise:
Grounds:
Safety:
Office Staff:
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Awful Maintenance
From: -Anonymous-Date posted: 9/12/2009
Years at this apartment: 2002-01-01 - 2003-01-01
1 response
We had a water leak in the kitchen that flooded our living room.
I was shocked how long it took the maintenance to clean up the water after we reported the problem (4 days).
It was really disgusting.
I had to sleep at a friend's because of the smell.
My car was also broken into.
The place is dirty and unsafe.
I would not recommend living here.
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User Responses |
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| From: Anonymous | Date: 09/14/2009 |
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Casbah Management is dedicated to the needs of its residents and strives to accommodate them. We can be flexible with lease terms, since the majority of our tenants are university students who arrange their lease periods around their changing semester schedules. Over the years, many people have learned about our property strictly by word-of-mouth, through referrals by previous residents who have had a satisfactory rental experience. A number of our residents stayed with us through the entirety of their schooling at the University of Texas. While we currently do not have on-site maintenance, we do have a maintenance team that makes repairs within 24 hours. If the job is a bit more complex and requires additional parts or supplies, it may take a bit longer to repair, but we treat each concern with urgency. In addition, with our newly appointed management staff, we hope to make continued improvements in the orderliness of our facilities and administration. It's imperative to approach some of the negative reviews with caution, since we have found the majority of these claims to be grossly exaggerated. We do our best to establish good rapport with our residents, and feel that many of the tenants who have leased at Casbah have received a peaceful studying environment, as well as an excellent value for their money. Thank you, Casbah Management
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