Century Square Apartments

Century Square Apartments is recommended by:
43.0%
Overall Rating
2.47 out 5
Parking:
2.80 of 5
Maintenance:
3.03 of 5
Construction: 2.43 of 5
Noise:
3.27 of 5
Grounds: 2.40 of 5
Safety: 2.73 of 5
Office Staff:
2.27 of 5

3401 Red River St
Austin, TX 78705
512-478-9775
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Yo!
 

Terrible Sanitation......live with a big gray mouse

From: -Anonymous-
Date posted: 6/19/2008
Years at this apartment: 2008 - 2008
User Response is available. 1 response

 
A big gray mouse ran in my house and there is a big hole on the wall near the dainage in the kitchen.

The manager just asked the pest company to come and put the poison, and then I lived with a mouse body over all night. Besides, the hole was still there, and I need to prepare to welcome the other mice to visit my apartment.
The new manager's attitude is really worse than the former manager. When I suffered this problem and told to her, she said it is my problem that I need to clean my house...........I cannot believe it.

Recommended: NO
Overall Rating
1 out of 5
Parking:
2 of 5
Maintenance:
2 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 1 of 5
Safety: 1 of 5
Office Staff:
1 of 5
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User Responses

From: Anonymous Date: 06/23/2008
I represent the management company. It always disturbs us when a resident is unhappy with our response to a situation. Because of the construction behind the community we are seeing an increase in mice. The situation described in the post is not the whole story. We had a pest control professional at the apartment within 3 hours of our being notified. Traps were set. A mouse was caught. When a rodent is caught in the apartment, the resident can simply throw it in the dumpster or wait until the next day and request that one of our maintenance staff throw it in the dumpster. It is true that we do not come during the night to toss a dead mouse. It is not unusual for us to ask a resident to clean their apartment if we find rodents. We are not responsible for the cleanliness of an apartment. We are sorry that mice are finding their way to our property and our pest control folks are working on the problem.
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