3106 Duval Street, Austin, TX 78705
512-419-7766  save favorite
AVERAGE RATING
recommended by:
0%

overall rating:
1.7
2.2
2.25 Parking:
1.8
1.75 Maintenance:
2.0
2.0 Construction:
2.6
2.58 Noise:
1.9
1.92 Grounds:
2.8
2.75 Safety:
1.6
1.58 Office Staff:
< | >

Terrible Management and Poor Facilities

From: -Anonymous-
Date posted: 6/29/2008
Years at this apartment: 2003-01-01 - 2004-01-01
 

Living at Chateau Duval for one year was a terrible experience.

I found the management to be unreliable and unproffessional and the facilities to be poorly maintained.

First, there was leaking/flooding in the hallway closet that was not addressed promptly and led to a moldy smell and headaches! I liked to keep my apartment as well-maintained as possible and when I inquired into why my apartment was being shown several times a week (Saturday AMs and during class), I was told by the management that I kept the apartment so nicely decorated that they liked to use it as the model to prospective renters.

The kicker was that when my mom got cancer and I had to terminate my lease two months early, I was told that my deposit would be returned, pending no damage to the apartment and if someone would take over the lease.

Not true! Shady! When I wrote a letter to the management expressing my disappointment and letting them know I would not be recommending them to my friends, I was threatened with legal action! Paying a little extra in rent for your health and peace of mind is well worth it!


Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 2 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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