MAA Wells Branch
#5,852 #129 #929

What is epIQ?

MAA Wells Branch

1630 Wells Branch Parkway, Austin, TX 78728
(496 Reviews)
$1,188 - $4,258/mo
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Move-In Specials

$500 in savings if you look and lease within 24 hours! Certain exclusions may apply.

Floor Plans & Pricing

1 Bedroom

Larkin

1 Bed, 1 Bath | 769 sq. ft.

$1,188 - $2,513

10 Available Units

See Floor Plan Details

Hollyhock

1 Bed, 1 Bath | 712 sq. ft.

$1,273 - $2,563

4 Available Units

See Floor Plan Details

Robie

1 Bed, 1 Bath | 823 sq. ft.

$1,323 - $2,193

1 Available Unit

See Floor Plan Details

2 Bedrooms

Glasner

2 Beds, 2 Baths | 1,147 sq. ft.

$1,458 - $3,568

12 Available Units

See Floor Plan Details

Rosenbaum

2 Beds, 1 Bath | 985 sq. ft.

$1,463 - $2,903

5 Available Units

See Floor Plan Details

Penfield

2 Beds, 2 Baths | 1,260 sq. ft.

$1,808 - $3,483

1 Available Unit

See Floor Plan Details

3 Bedrooms

Laurent

3 Beds, 2 Baths | 1,419 sq. ft.

$1,768 - $4,258

6 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B+
B+

Renter Ratings

B+

Review Ratings

Noise

4.3

Grounds

3.6

Safety

3.7

Office Staff

4.0

Maintenance

3.8

Neighborhood

4.5

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A-

Number of reviews in the past 365 days

23

Manager’s Review Engagement

A

Percentage of reviews responded to

86.96%

Manager’s Review Reply Time

C+

Average time to respond to reviews

32.17 days

View Community Timeline
View Community Timeline

MAA Wells Branch Reviews

(444)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1238499

Verified Resident 2023 - 2024

3/26/2024

Since moving to this community, this is the safest I have ever felt in a long time. Staff is very kind and communitive. The up keep in scenery is nice, and its great to see new upcoming changes. I look forward to the future in… See More >
    Manager

    3/28/2024

    MAA Wells Branch
    Hi, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
    Review Author Icon

    Resident 1228030

    Verified Resident 2022 - 2024

    2/20/2024

    I enjoy my apartment- it has a nice "homey" feeling. I've never had any issues when contacting maintenance for emergency calls such as AC problems, but the response to non emergency needs has taken longer than normal response time in the past. They have made… See More >
      Manager

      2/22/2024

      MAA Wells Branch
      Hi, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at ResidentCare@maac.com and allow us 48 business hours to respond so we can discuss your experience further.
      Review Author Icon

      anonymous

      Resident 2021 - 2023

      2/8/2024

      Look Elsewhere

      Maintenance is horrible, will ignore request or just won't fix anything. The pool is always closed or needing maintenance. Poor management and organization with staff. I moved out and gave notice, although I never received any move out details. I had to request a move… See More >
        Manager

        2/13/2024

        MAA Wells Branch
        We appreciate you bringing this experience to our attention. If you are willing, please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can work towards a resolution. We look forward to hearing from you.
        Review Author Icon

        Resident 1224337

        Verified Resident 2023 - 2024

        2/7/2024

        My experience thus far has been great. Mara has been a great point of contact for initial move in. Once I got here, the apartment was clean although they had a few paint spots on the floor. As for maintenance, it really depends on when… See More >
          Manager

          2/9/2024

          MAA Wells Branch
          Hello, we appreciate you taking the time to leave us this feedback. Please contact us at ResidentCare@maac.com when you have an opportunity and we will be more than happy to try and turn your experience around. We take your time seriously so please allow us 48 business hours to respond to your inquiry. Thank you.
          Review Author Icon

          Resident 1218252

          Verified Resident 2018 - 2024

          1/18/2024

          The community is good it's close to eating places and stores and has easy access to work and can get in and out with no problems. Would recommend it to family and friends. You can't go wrong. Wish that I can get a… See More >
            Manager

            1/20/2024

            MAA Wells Branch
            Hello, thank you so much for your positive comments about MAA Wells Branch! Thanks again for the recommendation, and have an amazing day!
            Review Author Icon

            Resident 740244

            Verified Resident 2023 - 2024

            1/17/2024

            After living at MAA Wells Branch for 6 months - through both the extreme heat in summer and an extreme freeze in winter, I can say I really enjoy my individual unit and building quite a lot. My unit is beautiful with vaulted ceilings, spacious… See More >
              Manager

              1/19/2024

              MAA Wells Branch
              Hello, we appreciate you taking the time to leave us this feedback. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.
              Review Author Icon

              Resident 1214872

              Verified Resident 2022 - 2024

              1/6/2024

              Management does not care about the wellbeing or happiness of the residents. They charge pet fees, community fees and other fees only to not keep up the property whatsoever. The pool is closed often for "repairs/cleaning" with no notice. The pet stations are not unkept… See More >
                Manager

                1/8/2024

                MAA Wells Branch
                Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at ResidentCare@maac.com and allow us 48 business hours for a response.

                Updated Review

                Review Author Icon

                Resident 1115091

                Verified Resident 2023

                12/28/2023

                I love this apartment complex but the dog crap has been a continuous issue. The parking spaces are so small you can guarantee ur car will get dinged. Bugs are an issue too. Packages will be stolen and you can hear your neighbors domestic disputes.

                  Manager

                  1/5/2024

                  MAA Wells Branch
                  Thank you for sharing your feedback.
                  Review Author Icon

                  Resident 1210425

                  Verified Resident 2023

                  12/21/2023

                  They are decent apartments, but the maintenance and office staff are lazy. The corporation is just money hungry they do not care about the residence that live here. Work orders take months to complete, or they are marked done and no one tried to come… See More >
                    Manager

                    12/22/2023

                    MAA Wells Branch
                    Hello, we welcome the opportunity to turn your experience around. Please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can better understand your situation. Thank you, MAA Wells Branch
                    Review Author Icon

                    Resident 1209784

                    Verified Resident 2023

                    12/18/2023

                    Easy move in and pleasant staff. Main entrance gate doesn't currently work. I haven't noticed any security for the site yet. Nice outdoor private patio space. I walked the facilities for mail and saw a few fire pits between buildings and grassy area. Don't know if there's… See More >
                      Manager

                      12/20/2023

                      MAA Wells Branch
                      Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at ResidentCare@maac.com so we can assist you further. We take your time seriously, please allow us 48 business hours to respond. Thank you.
                      Review Author Icon

                      Resident 1197536

                      Verified Resident 2023

                      11/8/2023

                      The staff is friendly and promptly responded to any questions and concerns. Move-in was quick and thorough. Maintenance has been awesome by promptly responding to repair request and addressing concerns.

                        Manager

                        11/10/2023

                        MAA Wells Branch
                        Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
                        Review Author Icon

                        Resident 1190546

                        Verified Resident 2022 - 2023

                        10/17/2023

                        Gate is never working, have to call and hound them to fix things if they fix it at all, office staff is rude and not helpful, they complain about their tenants but aren't doing a good job. They once called me and complained I left… See More >
                          Manager

                          10/19/2023

                          MAA Wells Branch
                          Hi, we regret to hear that you are displeased with your recent experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can work towards a resolution. We look forward to hearing from you.

                          Updated Review

                          Review Author Icon

                          Resident 408549

                          Verified Resident 2016 - 2023

                          8/12/2023

                          I have been satisfied over the past several years. However, I no feel slighted. I have waited too long( several months) to get a New Dishwasher. I was promised this, about 3 months ago. I have reported this on several occasions. I suppose that I… See More >
                            Manager

                            8/14/2023

                            MAA Wells Branch
                            Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at ResidentCare@maac.com and allow us 48 business hours for a response.
                            Review Author Icon

                            Resident 1168307

                            Verified Resident 2022 - 2023

                            8/9/2023

                            Staying here, have been great so far. I haven't had any problems. The apartment staff have been great. When I have a problem, I call, they always respond in a timely manner and I appreciate that. It's going well.

                              Manager

                              8/11/2023

                              MAA Wells Branch
                              Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
                              Review Author Icon

                              Resident 1162964

                              Verified Resident 2023

                              7/24/2023

                              The complex is very quiet, diverse, and family friendly. Cleo and Mara, the leasing specialists were super friendly, and made my move in process very smooth! 10/10 would definitely recommend this apartment complex!

                                Manager

                                7/26/2023

                                MAA Wells Branch
                                Hi, thank you so much for your positive comments about MAA Wells Branch! If you have any further questions, please give us a call. We're always happy to help!
                                Review Author Icon

                                Resident 1156779

                                Verified ProspectVisited 2023

                                7/6/2023

                                Muy buena atenci?n estoy realmente interesada y pienso regresar y si todo est? bien y puedo ver el apartamento que deseo y me aceptan con ustedes si me mover?a me gusta mucho todo muy bonito,limpio

                                  Manager

                                  7/8/2023

                                  MAA Wells Branch
                                  Hola, muchas gracias por sus comentarios positivos acerca de MAA Wells Branch. ¡Esperamos su próxima visita! ¡Cuidarse!
                                  Review Author Icon

                                  Resident 1147378

                                  Verified ProspectVisited 2023

                                  6/6/2023

                                  I don't feel it was updated, doors and hardware fixtures appliances. But again it was the right size for my needs and the area was great, eating places and shopping is a plus. The staff was helpful and kind.

                                    Manager

                                    6/8/2023

                                    MAA Wells Branch
                                    Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at ResidentCare@maac.com so we can assist you further. We take your time seriously, please allow us 48 business hours to respond. Thank you.
                                    Review Author Icon

                                    Resident 1139085

                                    Verified Resident 2022 - 2023

                                    5/9/2023

                                    It hasn't been the worst but it hasn't been the best. The community is not well kept up with and the maintenance is very slow at getting to issues. The Gate is also always broken so there no security.

                                      Manager

                                      5/10/2023

                                      MAA Wells Branch
                                      Hi, we're disappointed to hear of the negative experience you had at our location. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.
                                      Review Author Icon

                                      Resident 1136603

                                      Verified ProspectVisited 2023

                                      5/2/2023

                                      The staff was very inviting and welcoming. My family and I were stressed out about moving and They helped making it a stress free as possible. I can't Thank the staff enough for their patience and understanding.

                                        Updated Review

                                        Review Author Icon

                                        Resident 1128749

                                        Verified Resident 2023

                                        4/20/2023

                                        Everything has been great so far. Staff has been helpful and informative. Maintenance has been timely, quick, efficient and have completed every request I have submitted in a very timely manner. This is a great apartment complex.

                                          Manager

                                          4/22/2023

                                          MAA Wells Branch
                                          Hi, thank you so much for your positive comments about MAA Wells Branch! If you have any further questions, please don't hesitate to reach out!
                                          Review Author Icon

                                          Resident 1132462

                                          Verified Resident 2022 - 2023

                                          4/17/2023

                                          Great. Office staff is super helpful and maintenance requests are always handled promptly. The grounds are well managed and always look well kept. It's always pretty peaceful and quiet and neighbors are friendly as well.

                                            Manager

                                            4/19/2023

                                            MAA Wells Branch
                                            Hi, thank you so much for your positive comments about MAA Wells Branch! If you have any further questions, please give us a call. We're always happy to help!

                                            Updated Review

                                            Review Author Icon

                                            Resident 976932

                                            Verified Resident 2017 - 2023

                                            3/31/2023

                                            I like the convenience of the location, easy access to major highways,shopping and services. It is surprising quiet for being next to a busy freeway. The apartment is spacious for one bedroom and having washer/dryer is a big plus.

                                              Review Author Icon

                                              Resident 1126042

                                              Verified Resident 2023

                                              3/28/2023

                                              Cleo was helpful throughout the entire process. The move in process was quick and easy. The apartment was clean & met the standards. The walls are a little thin, but livable. I have no complaints beyond that.

                                                Manager

                                                3/30/2023

                                                MAA Wells Branch
                                                Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                                                Review Author Icon

                                                Resident 1124445

                                                Verified ProspectVisited 2023

                                                3/23/2023

                                                The apartments are very spacious. Especially the ones on the third floor. The leasing agent was very friendly and helpful. Great location and great prices. Although, I wish they had garages. It looks very good overall.

                                                  Manager

                                                  3/24/2023

                                                  MAA Wells Branch
                                                  Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

                                                  Updated Review

                                                  Review Author Icon

                                                  Resident 501399

                                                  Verified Resident 2018 - 2023

                                                  3/21/2023

                                                  Experience is great and the staff there is great always there when you need them and always been helpful in reaching out and getting things done that needs to be addressed and look at and the area is so close to the schools and stores… See More >
                                                    Manager

                                                    3/23/2023

                                                    MAA Wells Branch
                                                    Hi, we're happy you found our staff to be so supportive during your experience here at MAA Wells Branch. Please don't hesitate to reach out if there's anything additional we can do for you.

                                                    Features & Amenities

                                                    Parking
                                                    • Reserved Parking Available
                                                    Pets
                                                    • Cats Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Fitness Center
                                                    • BBQ and Picnic Areas
                                                    • Clubhouse
                                                    • Coffee Bar
                                                    • Community Room with Wi-Fi
                                                    • Concierge
                                                    • Courtyard
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Gated Community
                                                    • Internet Cafe
                                                    • Monthly Resident Events
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • On-site Manager
                                                    • Pet Friendly Community with No Breed Restrictions
                                                    • Pet Wash Stations
                                                    • Pool
                                                    • Resident Lounge
                                                    • Valet Trash Service
                                                    • WiFi in Common Areas
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                                                    Leasing

                                                    TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Find your next home at MAA Wells Branch in Austin, TX. Enter your well-appointed one-, two-, or three-bedroom apartment home through your own private patio, and enjoy a host of luxurious designer interior features. Our pet-friendly community accepts all breeds, and we have two dog parks to keep them happy. Enjoy additional community perks, including our resort-style pool, 24-hour fitness center, covered parking, and outdoor kitchen with propane grills. Our community is situated minutes away from shopping and major highways, and is near a host of great restaurant choices. Katherine Fleischer Park is about one mile away with sports fields, playgrounds, and an historic homestead museum.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    MAA

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 496 number of votes by renters, MAA Wells Branch is currently rated 4.1 out of 5 stars.
                                                    MAA Wells Branch is rated 3.6/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    MAA Wells Branch is rated 3.8/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    MAA Wells Branch is rated 4.3/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    MAA Wells Branch is rated 3.7/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    MAA Wells Branch is rated 4.5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    MAA Wells Branch is rated 4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 86.9565% of their community reviews in the past year.
                                                    Managers have replied within 32.17 days to their community reviews in the past year.
                                                    MAA
                                                    Cats Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    Dogs Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    $500 in savings if you look and lease within 24 hours! Certain exclusions may apply.

                                                    March 2024

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                                                    MAA Wells Branch is a 712 - 1,419 sq. ft. apartment in Austin in zip code 78728. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,188 - $4,258. Nearby cities include West Lake Hills, Del Valle, Manor, Bee Cave, and Pflugerville.

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